The room was clean and the bed was comfortable. The only issue with this stay is that the air conditioning was not working at the hotel during my visit. The front desk did notify me of the situation upon my arrival and was very up front with the details which I appreciate. My only recommendation to the hotel would be to clean the air vents because they are dirty and are not pleasant to look at since they are large and hung on the wall.
Thank you for your comments! We are expecting our air conditioning to be fixed in the very near future, but until then we are trying to make our guests as comfortable as possible. Thank you for your suggestion to clean the air vents; we will definitely work on that! We would love to have you back anytime you're traveling through Sterling!
The hotel wasn't too bad, just dated. They were the only hotel in the area that allowed pets. Also, the hotel was a distance from the town. Even though right off the highway, there was minimal traffic noise. However, the stairs, which were metal, clanked every time someone walked up or down.
Thank you for your comments! We try to keep our hotel as clean, comfortable, and updated as possible. We are located just off the interstate, and only five minutes from downtown Sterling. I apologize for the noise from the stairs! We do have rooms further away from the staircases, which can eliminate the noise. We would love to have you back!
I stayed here for business in the area for one night. This is an older hotel that needs to be updated. I reserved what was described as an updated room. If that was an updated room I would hate to see what the other rooms look like. It had old furniture, bedding and fixtures. The chair by the door had stains all over it. The rest of the furniture was very old.
Overall it was not very clean. There was a lot of mold in the shower enclosure. The heat/air duct had a thick layer of dust in it that you could see when you looked in the bathroom mirror. The carpet looked newer but was dirty. The bed was old and dipped into the middle and the comforter only covered the top mattress and was old.
It could get loud in the courtyard. When I stayed there it was quite since it was during the week. I had no problem with the heater in the room as some have said.
There are some better choices in the area and some worse. The Best Western was almost double the price when I stayed and the Comfort Inn was about $20 more. I should have spent the extra $20 for the Comfort Inn.
Thank you for your comments! We try to update our hotel frequently and keep it as clean and comfortable as possible for our guests. We will take your comments into consideration, and we appreciate the suggestions. We would love to have you stay with us again!