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“super service couldn't believe it was a holidayinn”

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Holiday Inn Steamboat Springs
Ranked #5 of 21 Hotels in Steamboat Springs
Certificate of Excellence
GreenLeadersSilver level
vero beach fl
1 review
“super service couldn't believe it was a holidayinn”
Reviewed January 3, 2011

great food, roomservice super great personel. I have staed in the best hotels in the U.S. and steamboat and this hotel is right up there.

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank flipper88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteamboatHolidayInn, General Manager at Holiday Inn Steamboat Springs, responded to this review, January 5, 2011
We are one of the top 75 Holiday Inns in the US. Glad you liked us, we are sure proud of our staff, restaurant and hotel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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428 reviews from our community

Traveler rating
    267
    125
    32
    3
    1
See reviews for
126
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
none
1 review
Reviewed January 1, 2011

Convenience with this hotels location, clean everyhwere, remodeled property (2010), customer service was priceless - GENERAL MANAGER AND FRONT DESK MANAGER MADE IT THEIR PRIORITY FOR ALL OF THEIR GUESTS TO BE SATISFIED AND ENJOY THEIR VISIT TO THE FULLEST, clean restaurant/bar connected to the property with GREAT SERVICE, shuttle service to downtown and the base of the ski mountain, and indoor/outdoor pool/jacuzzi. Rooms are furnished with a microwave and refrigerator, hallways and lobby where decorated for the holidays to feel like you were at home.

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nonr1454
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteamboatHolidayInn, General Manager at Holiday Inn Steamboat Springs, responded to this review, January 2, 2011
We just love to read this response, thank you very much!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado
Level 6 Contributor
102 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed January 1, 2011

We checked out Tripadivsor to help us determine where to stay during our trip to Steamboat. We chose the Holiday Inn because it was #2 on here and so much less expensive. The other place we were planning on staying was $500 per night vs. the $153 we paid for an Executive 2 Rm suite at the Holiday Inn.

Upon arriving the front desk staff were great! There were little gifts each day in a basket at the front desk. The first day were nice razors (not the disposable kind) and ice scrapers. The next day there were little treat bags with candy.

They offer hot apple cider, hot chocolate and cookies for a short time in the late afternoon.

Our room was so nice, had a little kitchenette area with fridge and microwave, high counter top with bar stools, living area with pull out sofa, and flat screen, a separate bedroom with king bed and bathroom. The closet in the bedroom was nice and big and there was a second vanity/sink outside the actual bathroom. Bed was so comfortable with big fluffy pillows and flat screen in the room.

We ate at Rex's for dinner/apps and breakfast. Prices were great and food was really good. Definitely a nice restaurant to hang out at for a drink or two and then you can walk back to your room.

We used the indoor pool and jacuzzi. Loved it and it seemed like all those we talked to while there loved the hotel too. No complaints from me.

Can't wait to go back and will definitely be staying here.

  • Stayed December 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gelika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteamboatHolidayInn, General Manager at Holiday Inn Steamboat Springs, responded to this review, January 5, 2011
Thank you for taking the time to compliment us. We just love our guests and your review will make everyone smile!
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Boca Raton, Florida
1 review
Reviewed December 28, 2010

My son and I stayed here durning our ski trip. I don't think I've ever received better service at hotel, even a higher class hotel. The ski mountain shuttle drivers were happy and helpful and went out of their way to accommodate our schedule, even transporting us when it was really off-hours.

The restaurant, Rex's, was very good, not your typical so-so hotel restaurant food, and reasonably priced. The front desk gave me vouchers for my son to eat free off the kids menu.

I'd definitely stay here again.

  • Stayed December 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EdIgnatoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteamboatHolidayInn, General Manager at Holiday Inn Steamboat Springs, responded to this review, December 29, 2010
We are delighted to read this review! Thank you for recognizing our staff for their great job!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aurora, Colorado
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed December 17, 2010

Amazing customer service and care from Krista who answered my call. and worked with me to organized the reservations for the company VP and several team members from our office. I received a call this morning and was told she has taken excellent care of everything they needed for their meetings, had a great sense a humor while making them all feel welcome. Thank you Krista for handling this and making my job easier while miles away.

  • Stayed December 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank DEhalt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteamboatHolidayInn, General Manager at Holiday Inn Steamboat Springs, responded to this review, December 19, 2010
Thank you Krista for being awesome, and thank you to the guest for taking the time for sharing your great experience with others.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maine
Level 5 Contributor
67 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 15, 2010

It has been updated throughout, and staff seems eager to please. Though rooms with two queen-size beds are not ballroom size, they're OK and the beds are the most comfortable I've found in a long time.

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dad08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteamboatHolidayInn, Owner at Holiday Inn Steamboat Springs, responded to this review, December 16, 2010
Our staff really enjoys what they do and we are always thrilled when it gets noticed! Thank you for your comments!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntington Beach, California
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 10, 2010

Everyone was kind, I was a traveling alone. i always felt welcomed and eating alone at the hotel restaurant was very nice. i came to steamboat to look at real estate. The restaurant at the hotel was great, the food was very good. I have never met so many nice people while traveling alone. The hotel was very clean and the service was top notch!

  • Stayed May 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank surfsdr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteamboatHolidayInn, General Manager at Holiday Inn Steamboat Springs, responded to this review, December 11, 2010
Thank you very much for your kind words. We will celebrate your response will all staff! We hope that we may welcome you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Steamboat Springs

Property: Holiday Inn Steamboat Springs
Address: 3190 S Lincoln St, Steamboat Springs, CO 80487-1818
Phone Number:
Location: United States > Colorado > Steamboat Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Steamboat Springs
#2 Green Hotel in Steamboat Springs
#2 Romantic Hotel in Steamboat Springs
#4 Family Hotel in Steamboat Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Steamboat Springs 3*
Number of rooms: 117
Official Description (provided by the hotel):
Our award winning hotel is home to two beautiful pools and hot tubs, we offer a state of the art fitness center, and free high-speed WiFi throughout the property. Rex's American Grill & Bar serves some of Steamboat's best food, offers a summer outdoor patio bar with live entertainment and stunning mountain views.We are in the heart of the breath taking Rocky Mountains and are adjacent to the world renowned Steamboat Ski Resort. Winter activities include skiing, snowboarding, snowshoeing, cross country skiing, sleigh riding and snowmobiling in the back country. During the Spring, Summer and Fall, activities include golf at Haymaker Golf Course, kayaking, floating or fishing the Yampa and Elk rivers, mountain & road biking and hiking in Routt National Forest. Water sports activities are available at Steamboat Lake and Stagecoach Reservoir. The fall marks hunting season & the viewing of our spectacular fall colors. Steamboat is home to many summer events for families, sports, concerts, wine fest and arts festivals. The Strawberry Park Hot Springs is available year round spa relaxation. Downtown shopping includes museums, galleries, boutique gift shops and restaurants ranging from barbeque to gourmet. We are a AAA three diamond rated resort, four spurs by the Steamboat Chamber and we are a pet friendly hotel. We offer meeting space at Rex's American Grill & Bar, a sports bar with large HD TVs and serves home made, delicous American fare. Children 12 and under eat free with an adult. Our staff will provide you with friendly, courteous and professional service and we all look forward to welcoming you. ... more   less 
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Also Known As:
Holiday Inn Steamboat Springs Hotel Steamboat Springs
Steamboat Springs Holiday Inn

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