Beds were comfy, unit was tidy, neighbors were quiet, hot tub was hot and the staff was super friendly. The only issue I had that might be helpful for others to read was during check in.
I was told that if I needed to check in after office hours, to call ahead of time so that they can make sure my keys and check in info were waiting for me at the Mountain Resorts main office. I called ahead, and was assured that everything was good and my keys would be waiting for me. Turns out, when I showed up to the Mountain Resorts office, neither my keys or check in info were there.
Someone from The Ranch had apparently spaced transferring my info. I was told that I had to wait until the next day to check in. (No one, not even security, could help me out?) Fortunately, my roommate was at the unit, so I was able to get in that evening without any issues.
THEN, the next day I tried to check in during our lunch break, and to everyone's confusion, there were no keys available for my unit! The staff was incredibly apologetic. They radioed their maintenance person and had keys made right away. First he met me at the unit to let me in. 5 minutes later, he was back with a new set of keys. A minor set back that could have put me over the edge, but didn't. I will not let this mishap deter me from returning.
- Official Description (provided by the hotel):
- Located high on a hillside overlooking the valley, The Ridge Townhouses offers guests a bit of seclusion with wonderful views. The spacious 4 bedroom, 4 bath townhouse can sleep 10 people. There are TVs in each of the bedrooms with DVD players in the living room and in one of the downstairs bedrooms. A gas fireplace keeps it cozy and warm in the winter and a private ski locker holds your ski equipment so it doesn't clutter the living space. There is a 50 yard walk to the ski access trail, as well as scheduled shuttle service during the winter months. Additional amenities include a jacuzzi in the master bathroom and washer/dryer. There are private hot tubs in some units - call for availability. ... more less
- Reservation Options:
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- Also Known As:
- The Ranch At Steamboat Hotel Steamboat Springs