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“Great food, service was a little slow”

Mazzola's Italian Diner
Certificate of Excellence
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Late Night, Dinner, Delivery, Reservations
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Great food, service was a little slow”
Reviewed March 16, 2013 via mobile

Just to be clear, my 1-5 ratings are based on the food more than the atmosphere and service. I would much rather eat at a place with great food given any alternative. I went here with my family for dinner during our ski trip and we very much enjoyed our meal! I order spaghetti and meatballs as standard at almost every Italian restaurant and Mazzola's did not disappoint in the least. We were there on a Monday which was ravioli night and my wife said they were some of the best ravioli she's ever had! For dessert we had the tirimasu which was very good as well, heavy on the cream which is how I like it.
And the service wasn't slow to the point where we were looking around for the waitress all night, in fact when we left the restaurant we were surprised we had been there so long. The pace of service might have been because we were enjoying ourselves and they wanted to give us time.

Helpful?
1 Thank Travellingfool2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colomark, Guest Relations Manager at Mazzola's Italian Diner, responded to this review, March 19, 2013
We LOVE hearing that the ravioli were some of the best you've ever had. So sorry to hear about the service being slower than you would have hoped. We appreciate the feedback and will use this information to keep improving.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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607 reviews from our community

Visitor rating
    372
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    40
    17
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
12 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Great atmosphere and great food”
Reviewed March 14, 2013 via mobile

We were taken here by a friend who lives in Steamboat. Great atmosphere in a basement location on Lincoln Ave. ordered 3 specialty pizzas and some pasta dishes. The food was great and the service was excellent. Great prices. I highly recommend this place. Get off the mountain and see downtown.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank CyclistTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colomark, Guest Relations Manager at Mazzola's Italian Diner, responded to this review, March 19, 2013
Sounds like a hit song!!! ~ "La la la... Get off the mountain and see downtown. La la la."
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Wonderful food, quaint atmosphere, friendly to kids”
Reviewed March 14, 2013

We were looking for some reasonable Italian food on a recent skiing vacation in SteamBoat springs. We called for a reservation for a large table (6 adults/3 kids), and they were able to seat us without much waiting. The restaurant is in the basement of the building, but very cozy. They brought out some pizza dough for the kids to play with that was really fun. The food was delicious and service as good. I would definitely good back.

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank B D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colomark, Guest Relations Manager at Mazzola's Italian Diner, responded to this review, March 19, 2013
You're welcome back anytime. Thanks for the positive review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheyenne, Wyoming, United States
Level Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“worth the wait”
Reviewed March 13, 2013

Arrived to eat on a Sat night at 7:30pm and there was a 60 minute wait. SInce it was a referral to eat there we went and had a glass of wine down the street. They took our number ans said they would call if something came up earlier! We returned 45 min later, waited 10 min and were seated.
Staff and host was great. very helpful. Food was even better! Great veggie lasagna and Chicken dish. It was worth the wait- I would go back again and again to try everything.

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Kathie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colomark, Guest Relations Manager at Mazzola's Italian Diner, responded to this review, March 19, 2013
This is great to hear. Sometimes, on busy nights, without advance reservations we can get backed up by an hour or so. We're just thrilled you didn't mind the wait and we didn't disappoint on the food.
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Salem, South Carolina
Level Contributor
149 reviews
124 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
“Gem Hidden in a basement”
Reviewed March 12, 2013

Located in the basement of a hotel it is quite a find. The food was wonderful. Great Mazzola's salad tossed at your table is a don't miss. Classic chicken parmesan, a great steak, penne pasta were among our favorites. Great feeling place with very nice professional staff. Thanks to the folks from Longmont who recommended it as their favorite restaurant in Steamboat.

Visited March 2013
Helpful?
Thank Wesstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colomark, Guest Relations Manager at Mazzola's Italian Diner, responded to this review, March 19, 2013
The headline of your review makes me think of the movie Goonies. Sometimes the best places to explore are located underground... just sayin' ~ Thanks for making our day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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