We've stayed at Bear Lodge for the last 4 years. We absolutely love it... we think the unit we rent must be the best unit in Steamboat! We rent a 4/4 with rooftop hot tub and a view of the gondola. It really is almost perfect!! In addition to our core family of 4, we have another 2 - 6 visitors everyday and there is plenty of room for all of us...PLUS our 4 relatives that actually live in Steamboat. We gather, cook and eat at the condo every single day while we are there.
The customer service is outstanding. Jody Gale and her team are outstanding and have gone above and beyond for us each year. They do big things (helped me plan a surprise party), medium things (receive 30 pkgs before our arrival and place them in the unit when we arrive, small furniture rearrangement for kiddos), and small things (remember that we like to have kids' hangers in the bunkbed room). They even mailed a few pkgs for us after we left. It feels like our 2nd home.
The shuttle service is also fabulous - convenient, fast! I did once feedback that some of the drivers were a bit too "casual" - even for a mountain ski town - but I did not notice this behaviour this year at all.
The condos are very well stocked, including humidifiers, hair dryers, bathrobes, dvd players in each room, sharp knives, wine glasses, free wif-fi, Wiis, saran/tin foil, etc. !!
My only recommendation has been that they need more hooks for towels to dry and an extra light over the boot area. MINOR stuff... we'll deal with it...and we'll be back next year!
Baby Business, a nanny service, was recommended and very flexible and helpful. They helped us with some last minute arrangements as well as an all-day outing. Two sitters took 5 energetic kids on an all-day fun outing...and kids were exhausted at the end of the day! perfect!!
- Official Description (provided by the hotel):
- Vacation luxuriously and affordably at Steamboat's finest resort, Trappeur's Crossing Resort by Wyndham Vacation Rentals. The Steamboat gondola is just 2 blocks away and our winter shuttles chauffeur guests to-and-from the ski resort and around Steamboat. Enjoy four pools (one indoor/outdoor pool), multiple hot tubs, Day Spa, fitness center, concierge and free wireless Internet access. Fully-equipped kitchens, gas fireplace, private balcony and laundry facilities. ... more less
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- Also Known As:
- Trappeur`s Crossing Hotel Steamboat Springs