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“Great service Katrina!”

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The Lodge At Steamboat
Certificate of Excellence
San Francisco, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great service Katrina!”
Reviewed March 29, 2014

I was there in March for the IASF - Airline ski races. I stayed at the lodge and Katrina was spectacular! She helped me find everything I needed in town and sometimes helped me find my room after a few too many haha. She was like a best friend the whole week. Thank you! As a pilot I spend half of my life in hotels. I wish all hotels hired people like Katrina!

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank flyboy1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WVRSteamboat, General Manager at The Lodge At Steamboat, responded to this review, March 31, 2014
Thank you for mentioning Katrina and her great guest service! She has a great attitude and is a wonderful person. I hope you can return to the Lodge soon. We just received 6” of fresh powder and the snow is still falling. Sincerely Andy Weynand – General Manager
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123 reviews from our community

Traveler rating
    74
    39
    5
    1
    4
See reviews for
53
21
Solo
0
2
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
Anchorage, Alaska
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 26, 2014

This was our first visit to Steamboat Springs, and definitely not our last! We had a great time. The Lodge staff was very kind and incredibly helpful. Every issue (vacuum cleaner not working, stopped up toilet---usual livinig stuff) was addressed and corrected quickly. I do not expect perfect conditions as many people come through these places, but I do expect amazing service and that is exactly what we received. The location was close to the mountain and definitely within walking distance, even with ski boots on. My husband rode the shuttle frequently, which seemed to always be presentb or within 3-5 minutes of arriving. I truly enjoyed my stay at the Lodge and I look forward to bringing my family back next year.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nicole H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WVRSteamboat, General Manager at The Lodge At Steamboat, responded to this review, March 31, 2014
Thank you for staying with us at the Lodge at Steamboat. Thank you for mentioning the Wyndham Vacation Rentals shuttles and our service team. I will look forward to your return next ski season and please let me know if I can assist you in any way. Best wishes Andy Weynand – General Manager
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Tampa, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 23, 2014

We have stayed at The Lodge for several years and look forward to going back! Friendly, helpful staff, great accommodations and location all make for a great winter vacation! We highly recommend it and look forward to our next visit!

Room Tip: A Building
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Debbie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WVRSteamboat, General Manager at The Lodge At Steamboat, responded to this review, March 24, 2014
Thank you for your long time repeat business. I look forward to seeing you back at the Lodge on your next trip to Colorado. Sincerely – Andy Weynand, General Manager
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sonhomeu
Level Contributor
95 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed March 6, 2014

Stay here! It’s perfect! We stayed 5 days at The Lodge last week and it was wonderful. We didn't want to ever leave and were very sad when our trip was over. The condo was beautiful, so cozy and comfortable, and so very well-located to the ski slopes (a 5 minute walk to the gondola! …and with a place – Terry Sports – to rent equipment on the way!). We slept so well thanks to the super comfy beds and wonderful bedding. We enjoyed cooking in the big, beautiful and well-stocked kitchen. We loved sitting by the lovely fireplace, enjoying the snowy view out of the giant windows, and that each bedroom had its own bathroom…replete with soft towels and thick robes. The staff was also super helpful and went above and beyond to make sure we had everything we needed. When we weren’t at Steamboat on the slopes, it was hard to pull ourselves out of the awesome condo. We did manage to make it to the hot tub (both indoor and outdoor) every day, and explore some other dining options, but really, The Lodge is so great you may never want to leave! A big thanks to the general manager Andy and all of his staff for our superb stay. We can’t wait to go back!

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sonhomeu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WVRSteamboat, General Manager at The Lodge At Steamboat, responded to this review, March 7, 2014
Thank you for your great review of the Lodge and your kind comments about our team. I look forward to welcoming you back very soon. Andy Weynand – General Manager
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Vermont
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 6, 2014

Our first trip to Steamboat. Stayed in 2 bedroom ground floor unit. Easy 5 minute walk to the gondola for me and my early teen sons. Unit was updated and very cozy. Hot tubs were clean and hot (the way we like them). The staff was very friendly and helpful with any issues or questions we had. Shuttle service to town was reliable. A great value. Better then I expected for the price.

Room Tip: We like ground floor for easy in and out with skis
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ibfreshvt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WVRSteamboat, General Manager at The Lodge At Steamboat, responded to this review, March 7, 2014
I am very happy to read that your family enjoyed your Steamboat vacation and had a good stay at the Lodge. Our 5 hot tubs and heated pool are always popular with guests. Please come back to the Lodge very soon. Andy Weynand – General Manager
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 3, 2014 via mobile

There was a foul, dirty smell in our condo the entire stay. Maybe it was mold? My fiancé was wheezing and had asthma attacks and I was really congested when in the room. We felt great when outside. We couldn't take it and went home early.
We spoke with the front desk staff and were told they "would make a note of it".
Also the decor was old and outdated.
Don't stay in room d-202!

Stayed March 2014, traveled as a couple
Helpful?
1 Thank Natalie Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WVRSteamboat, General Manager at The Lodge At Steamboat, responded to this review, April 17, 2014
Thank you for returning to try the Lodge again in late March after this stay that you described. It was nice to meet you and your fiancé. I am glad you enjoyed your second visit and I was happy to hear that your first stay was not indicative of the Lodge or our service. Please come see us again very soon. Best wishes, Andy Weynand General Manager
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California
Level Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed February 23, 2014

We are a family of six, and rented a three-bedroom condo. It was perfect. Lots of hooks for jackets, etc., well-appointed kitchen and close to store and mountain. We walked to the mountain each day - a 5-7 minute walk. We left our skis in the Ski Corral for $5 a night - would be nice if Wyndham worked out a deal for free ski storage at the base of the Gondola. The unit was clean and spacious. We have traveled a lot as a family and stayed in lots of ski towns. This was one of the best experiences. Buford at the front desk drove us to our restaurant when we missed the shuttle and everyone was very friendly and willing to help with anything we needed. Would absolutely return.

  • Stayed February 2014, traveled with family
    • Service
Helpful?
1 Thank MDWtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WVRSteamboat, General Manager at The Lodge At Steamboat, responded to this review, February 28, 2014
Thank you for taking the time to write a review of The Lodge. I am glad you had such a great family vacation. Thank you for mentioning Buford! He is a superstar and loves helping our guests. I will commend him on his guest service. Please come back to the Lodge and stay with us again. Cordially Andy Weynand – General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Lodge At Steamboat

Property: The Lodge At Steamboat
Address: 2700 Village Dr, Steamboat Springs, CO 80487-9003
Phone Number:
Location: United States > Colorado > Steamboat Springs
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #8 of 79 Specialty Lodging in Steamboat Springs
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Lodge At Steamboat 3.5*
Number of rooms: 120
Official Description (provided by the hotel):
The Lodge at Steamboat in Colorado offers 1- 3 bedroom condos at the base of Mt. Werner only 200 yards from the Gondola, shops and restaurants. Units feature fully-equipped kitchens, fireplaces, color cable TVs, private balconies and bathrooms adjoining each bedroom. Property amenities include outdoor hot tubs and heated pool, and complimentary on-site ski valet service and storage. The Lodge at Steamboat also features a private guest shuttle during the winter to skiing, shopping, dining & entertainment. Also enjoy complimentary high speed internet and morning coffee with doughnuts. ... more   less 
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Also Known As:
The Lodge At Steamboat Hotel Steamboat Springs
Lodge Steamboat

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