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“Wow! Great accommodations!”
Review of Trailhead Lodge

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Trailhead Lodge
Certificate of Excellence
Denver
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wow! Great accommodations!”
Reviewed August 14, 2012

We spent three days and two nights in a three bedroom unit and absolutley loved it! The condo was very clean and well maintained and loaded with modern amenities. The pool and three hot tubs were fantastic, as was the large fitness center. Two barbecue grills were available on a spacious patio just off the lobby. All staff we encountered were genuinely friendly, helpful and went above and beyond to make our stay enjoyable. We would highly recommend!

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteamboatResorts, General Manager at Trailhead Lodge, responded to this review, August 16, 2012
Thank you very much for taking the time to post a review of your recent experience at Trailhead Lodge. I am pleased to hear that you loved your condominium and that everything was clean and well maintained. I am also glad to see that you enjoyed our amenities. I am most pleased to see that my associates delivered a great experience to you and your family. Please come back and see us again soon.


Todd Siefken
General Manager
generalmanager@steamboatresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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241 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Danish first
  • English first
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English first
Steamboat Springs, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 10, 2012

My family and I stayed a week at trailhead and absolutely loved it, plan on returning next year! There are so many sights to see and trailhead offers free shuttle service. The pool and spa area were great. my family especially enjoyed the patio/grill area, we were able to cook/grill our dinners almost every night.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mirjana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteamboatResorts, General Manager at Trailhead Lodge, responded to this review, August 16, 2012
Thank you very much for taking the time to post a review of your recent experience at Trailhead Lodge. I am pleased to hear that you loved your stay with us so much that to intend to return next year. I am glad you took advantage of our shuttle service, pool, spas, and the barbeque grills. I hope you enjoyed some of our Yampa Valley offerings! We look forward to your next visit.


Todd Siefken
General Manager
generalmanager@steamboatresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Loveland, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 29, 2012

This is a nice property in Steamboat Springs. Staff was mostly nice but not very professional. It is a higher-end resort with premium rates. Yet, it offered now bathrobes for pool use. In addition when we asked for more toilet paper we were told we could only have one roll until the next day when housekeeping was scheduled! For a family of five this was a bit of a problem. We were participating in a soccer tournament and requested that we have our team over the next day for a BBQ. We were told no problem by the night crew, but when we went to reserve the grill the morning of the event we were told we could not utilize the facility because all of the participants were not guests of the hotel. Housekeeping did a minimal job making the master bed and did not change any of the linens in the pullouts. Also, we asked for a late checkout of an hour and were told no. If you expect to be well taken care of when spending premium dollar don't stay at Trailhead Lodge.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Dan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteamboatResorts, General Manager at Trailhead Lodge, responded to this review, August 10, 2012
Thank you very much for taking the time to post a review of your recent experience at Trailhead Lodge. As the General Manager, I am sincerely disappointed to hear that we did not deliver a great experience to you and your family. After reading your comments, it is evident that we were not consistent in our messaging and our housekeeping services did not meet your expectations. I can assure you that I will address each of your comments and we will make changes to ensure an experience like this doesn't happen again. Please accept my apologies and call me directly next time your plans bring you to Steamboat.

Todd Siefken
General Manager
generalmanager@steamboatresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 16, 2012

I stayed 4 nights at the Trailhead Lodge and highly recommend them. The accommodations are new, well designed and very attractive but the service from the staff is outstanding.. They are friendly and go out of their way to help you with whatever you might need. It was a great and memorable stay and I would go back in a heartbeat.
Steamboat is one of the friendliest towns I have encountered in a long time with plenty of really interesting activities for all ages.
Go to Steamboat and stay at the Trailhead Lodge. You won't regret it!

Room Tip: Room 3111 is perfect for 2 to 4 people.
See more room tips
  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Kit M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteamboatResorts, General Manager at Trailhead Lodge, responded to this review, July 20, 2012
Thank you very much for taking the time to post a review of your recent experience at the Trailhead Lodge. I am pleased that you found our property to be well designed and attractive but I am most pleased to see that the staff took such good care of you. We certainly strive to provide memorable vacations to all of our guests and are excited to see that we accomplished that with yours. Come back and see us again soon!

Todd Siefken
General Manager
generalmanager@steamboatresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Broomfield, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 28, 2012

We were in Steamboat for a baseball tournament and were pleasantly surprised at how quiet our room was considering how busy the hotel was with so many energetic boys. We stayed in a 1 bedroom w/den unit and the room was clean and comfortable. It was nice having laundry facilities in the room. The pool area was beautiful - what a view. The garage parking was also a plus. Would definitely stay here again.

Only 2 minor suggestions to management:
1. offer guests pillows that are not down
2. add some Wii games to the selection

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shellibee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Trailhead Lodge, responded to this review, July 2, 2012
Thank you very much for taking the time to post a review of your recent experience at the Trailhead Lodge. I hope the tournament went well! I am please to see that you found the property to be quiet despite our significant occupancy levels and that you enjoyed our amenities. In addition, thank you for the suggestions you offered. The staff and I will certainly review them.

Todd Siefken
General Manager - Trailhead Lodge
generalmanager@steamboatresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Loveland, Colorado
1 review
Reviewed June 24, 2012

I am very particular about where I stay and this condo met or exceeded all of our expectations. We had a lovely 3 BR/3 Bath with everything we needed and a wonderful balcony with gorgeous views. The furnishings were very nice and comfortable, the pool and grounds were beautiful, and the staff was very helpful and friendly. It is a bit expensive, but this is a true case of getting what you pay for so it was well worth it! We will definitely stay here again!

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Trailhead Lodge, responded to this review, June 28, 2012
Thank you very much for taking the time to post a review of your recent experience at the Trailhead Lodge. I am pleased to see that our property met or exceeded your expectations. It is our goal at Steamboat Resorts by Wyndham Vacation Rentals to deliver a great experience to each and every one of our guests, and the staff will be pleased to see that we hit the mark with your visit. We look forward to having you with us at the Trailhead Lodge again soon.

Todd Siefken
General Manager - Trailhead Lodge
generalmanager@steamboatresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Green Bay, Wisconsin
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 1, 2012

We spent our 2012 Spring Break at the Trailhead Lodge and loved it! We had a beautiful 2 bedroom/2 bath with a full kitchen and everything we could ask for (and then some). The resort was at capacity, yet it was extraordinarily quiet...we couldn't hear a single sound from the neighboring units (unless we happened to be on our deck). The resort was spotless/very clean and the staff was very professional and extremely helpful. We didn't rent a car, so we relied on the hotel/resort shuttle to take us where we wanted to go...and they gladly obliged. I had originally planned on staying at a "ski-in/ski-out" resort...but at the last minute we gave this place a try....and we were so glad we did! This was even better than a ski-in/ski-out due to the gondola that takes you directly from your front door (about 30 feet from the front door) to the base of the ski hill. The location was superb, the staff was wonderful and the physical unit was quiet, clean, plush, and well-appointed. This was a class act, to say the least.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Melissa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteamboatResorts, General Manager at Trailhead Lodge, responded to this review, April 2, 2012
Thank you very much for taking the time post a review of your recent experience at the Trailhead Lodge. I am pleased you chose us for your spring break destination and that you loved your visit. I will let the staff know that you found them to be professional and helpful and that you found us to be a class act. That is great! Come back and see us again soon!

Todd Siefken
General Manager
generalmanager@steamboatresorts.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trailhead Lodge

Property: Trailhead Lodge
Address: 1175 Bangtail Way, Steamboat Springs, CO 80487-1819 (Formerly Trailhead Lodge by Steamboat Resorts)
Phone Number:
Location: United States > Colorado > Steamboat Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #3 of 79 Specialty Lodging in Steamboat Springs
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Trailhead Lodge 4*
Number of rooms: 86
Official Description (provided by the hotel):
Trailhead Lodge is a fully furnished suite lodge located in the heart of Wildhorse Meadows, Steamboat's only master planned community. Guests will enjoy the peace and quiet of coming home to a residential resort neighborhood, while benefiting from convenient access to Steamboat's many activities and adventures. Trailhead Lodge offers many options in lodging including: studio, 1 bedroom with optional den, 2 bedrooms with optional den, a 3 bedroom or a 3 bedroom + Den. Each unit comes with wireless internet, bath robes(winter season), Aveda bath products in bathrooms, and an in-unit washer & dryer. Enjoy all of Trailhead Lodge amenities including a pool, 3 hot tubs, fitness center, game room, and access to the Wildhorse Gondola which goes from the property up to Gondola Square. Trailhead Lodge also offers underground parking, a Bar-B-Que area, and shuttle service. ... more   less 
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Also Known As:
Trailhead Lodge By Steamboat Hotel Steamboat Springs

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