Poor customer service, especially when it comes to treating their "preferred guests". We had one bellman greet a van load of 20 people and was obviously unable to assist anyone but the first person off. The lack of attention continued throughout. Our room was not ready and when it finally was it was not the room promised at the time of reservation. When we brought the concern to their attention she said she could not move us it was the only one the had available and they could offer two free drinks. We are staying a full week and two free drinks is supposed to make up for a room downgrade!!! Bellman took an hour with bags. One screw up after another and we just checked in.
- Official Description (provided by the hotel):
- Perched on the Rockies, the Sheraton Steamboat Resort in Steamboat Springs, CO offers skiing, hiking, horseback riding, an 18-hole golf course, and more. We also have ski packages and on-site dining. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, getaroom.com, Cancelon and HotelQuickly so you can book your Sheraton Steamboat Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton Steamboat Hotel Steamboat Springs
- Sheraton Steamboat Springs
- Steamboat Springs Sheraton