The Sheraton Steamboat Resort and Villas is simply the best ski resort in Steamboat Springs. First the location - it's ski-in/ski out. You take the elevator from your floor to the lower lobby, and you will find ski valet down the hall, and a ski rental shop (if needed) around the corner. The hotel concierge can arrange for lift tickets and arrange for ski lessons. It can't get any easier than this. Ask for Pam or Kali - both super helpful.
One thing that sets the Sheraton apart is location. There are other resorts nearby but none that I noticed were truly ski-in, ski-out. Once you walk out the building you are directly at the lifts and only 40 feet from where the kids ski school / child care facility is located. Our 3 boys loved the ski school. Every morning, we just dropped them off, then we were off on our own.
The location is great but what takes the Sheraton to a whole new level is the staff. Every staff member is friendly and helpful, and they start to remember you names after a couple of days. I believe that this professionalism all starts with the manager, Gatlynn. She is the most professional/nicest hotel manager I ever had the pleasure of dealing with. She has a way of making guests fell special.
Even the bellhops deserve mention (we dealt with Dirk this year and Mike last year). They never kept us waiting and were always helpful. They will bring all your ski equipment to the ski valet upon arrival, and bring your tickets to your room.
Our room was terrific. This year we opted for a villa. It came fully equipped with a comfortable living area, terrific kitchen and awesome views. It made life easier to be able to prepare a few meals in the room. We used a company called grocerygals.com to order the food we wanted and they brought it directly to the room and stocked the fridge. They charged a $30 delivery fee which we felt was well worth the convenience.
The cleaning staff was super. Inn fact, this is the first time I'm writing about the cleaning staff in a review. In the villa section we had the same 3 sisters (and their friend).
The food was very good. Whether hanging at the bar apres ski and ordering comfort food for the kids while the live band plays or grabbing a meal at saddles, you will not be disappointed.
The ski valet service is convenient but could use a reorganization. The few people working back there get a bit overwhelmed although I'm sure this is only on the busy weekends. It would be nice if they offered to store/heat boots as well. I'm also not sure how they keep people out that are not guests of the hotel.
The outdoor heated pool was under construction but the rooftop hot-tubs were perfect for an after ski soaking.
Another great feature of this hotel is the kids game room. My kids made a bunch of friends there. They have a pool table, giant blocks and a variety of other table games to keep the kids occupied.
If I have one suggestion, it would be for the hotel to come up with some tradition. For instance, at the St. Regis in Puerto Rico, the kids get to make s'mores by the outdoor fire pit in the evening. This is a minor suggestion and I suspect that once the pool is open, they are planning events such as this (since I noticed fire pits in the pool plans).
With such a great hotel as the Sheraton, and the terrific terrain and conditions at Steamboat, we eagerly look forward to returning next year.
- Official Description (provided by the hotel):
- Perched on the Rockies, the Sheraton Steamboat Resort in Steamboat Springs, CO offers skiing, hiking, horseback riding, an 18-hole golf course, and more. We also have ski packages and on-site dining. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Steamboat Hotel Steamboat Springs
- Sheraton Steamboat Springs
- Steamboat Springs Sheraton