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“It really hits a very high mark”

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Highmark Steamboat Springs
Brisbane, Australia
Level 5 Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“It really hits a very high mark”
Reviewed January 13, 2013

Service. That is where this place is at. I have never experienced better service at any hotel that I have ever stayed at. Joey and his team seemed to do absolutely everything that they could to make sure that my family and I had the best possible stay. And we did! So thank you to them. The Highmark was fantastic with it's huge, superbly decorated apartments. The facilities were great, I particularly enjoyed utilising the gym and pool, and the ski valet made getting to and from the slopes so much easier. And of course there was the service, which was so good that I feel the need to mention it again.

  • Stayed January 2013, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank youngtraveller747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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225 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
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English first
Hope Island, Australia
Level 5 Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed January 11, 2013 via mobile

We normally stay at the Sheraton condos however thought we would try something dif and came across HM on trip advisor (#1). With 3 families we booked 3 rooms for 10 days and have to say that it was one of best ever experiences. The rooms are amazing with everything you need and more. The service is also the best I've come across... Michelle and Joey(and their team) could not do enough to make our stay more enjoyable. Awesome experience that I can't wait to do again next year ..highly recommended !! Can not fault and understand why they are #1 on trip advisor

Stayed January 2013, traveled with family
Helpful?
Thank RockyD1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New England
Level 4 Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed January 11, 2013

We've recently returned from our second post-holiday ski week at the Highmark, and it was again EXCELLENT. The property is modern, clean and well-appointed, but what really makes it so special is the service. From the marvelous guest services manager to the young men who run the ski valet to the drivers, everyone is charming, courteous and amazingly helpful. Thanks for another terrific stay!

Room Tip: The larger rooms have better sun, I think. We have had a 2 bedroom both times, and it has fewer wind...
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cat-vaux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 1, 2013

We usually stay in ski in/out lodging in Colorado. The Highmark is not ski in/ski out. At first, we were disappointed at the location. It is surrounded by streets and doesn't have much of a view. The walk to the slopes, and the trek up stairs to get skis was a little bit of a hassle. However, the service and staff at the Highmark make up for the inconveniences. They are extremely friendly, always willing to help, and the airport and town shuttle service is a huge plus. The lobby area is quite nice, and it was great to get hot chocolate after a cold day on the slopes. The condo was clean and well maintained with nice furnishings. The downsides are the lighting - the washer/dryer is virtually in the dark, and there is only one lamp in the living area. It's difficult to read unless you sit in the chair by the lamp. Also, for a 4 bedroom unit, the living area is quite small with only a sofa and one chair. We had a great holiday stay and would recommend the Highmark for the exceptional service.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank tatertot10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 1 Contributor
4 reviews
Reviewed December 30, 2012

Amazing stay, beautiful accommodations and excellent service from Joey. Highly recommended.

Highmark has shuttles that will take you grocery shopping, into Steamboat city, and up to the slopes via a secret route (ask Joey).

The Ski Valet is superior even to ski in/ski out and sets the Highmark apart. 5 minutes from the gondola without even carrying skis. Doesn't get any better.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ryan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 21, 2012

Amazing hotel. Service was incredible and the rooms were gorgeous. From the rates, it's fairly expensive -- but you are truly getting high quality service!

They have TVs and a full surround system throughout the room with built in laundry and dishes. The kitchen is great - but we advise bringing your own cooking utensils: things like a Pizza cutter and Potato Masher were missing from the room.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rrragaski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laramie, Wyoming
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 26, 2012

We stayed November 21st to 24th for my wife's birthday celebration. The Highmark was as wonderful as stated in the other reviews. The guest services manager and staff made us feel right at home from the moment that we arrived. They were very helpful in recommending local restaurants and coordinating our reservations. We stayed in a two bedroom condo with gas fireplace and jacuzzi tub. The furnishings were beautiful, comfortable and of the highest quality. Everything in and around the property was extremely well maintained. We would definitely stay here again!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kirk S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Highmark Steamboat Springs

Property: Highmark Steamboat Springs
Address: 2525 Village Dr, Steamboat Springs, CO 80487
Phone Number:
Location: United States > Colorado > Steamboat Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 78 Specialty Lodging in Steamboat Springs
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Highmark Steamboat Springs 4.5*
Number of rooms: 23
Official Description (provided by the hotel):
Experience the definitive peak of alpine luxury with a mountainside getaway to the Highmark Steamboat Springs. Housed in a six-story Bavarian-style tower and furnished in lavish mountain style, this new collection of full-service condominiums is the quintessential vacation experience in Steamboat Springs Colorado. Escape to our scenic mountain setting within walking distance of every conceivable indulgence - from the ski slopes across the street to diverse shopping, dining, and entertainment within our resort village. With extraordinary living space spanning in size from 1,600 to 2,400 square feet, these generously proportioned Steamboat Springs vacation rentals provide the ultimate retreat. The soul-stirring natural beauty of the Rockies is on grand display at The Highmark Steamboat Springs. Ascend to dizzying new heights of comfort within our all-new Colorado luxury vacation home rentals - an extraordinary collection of dwellings featuring two, three, or four bedrooms. Sandstone fireplaces, jetted tubs, sumptuous gourmet kitchens, and elegantly rustic appointments summon the allure of a private mountain retreat. Should you find yourself snowed in, there's no better spot than these exquisite Colorado luxury vacation rental homes. ... more   less 
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Also Known As:
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