The Westin Snowmass has a great location on the slopes and is in walking distance of lots of restaurants and shops. The lobby is really impressive with a great view of the mountains and our room was modern and stylish. But overall, I must say, I wasn't massively impressed with this hotel.
When we arrived to check in, no one came to help us with our bags. Check-in took an inordinately long time, despite us being the only people checking in. And the hotel is rather like a rabbit warren, with surprisingly low ceilings, so as soon as you leave the lobby area, the hotel feels rather like a 1970s motel with long, low corridors with no natural light. Our room looked great, but it was about 10 degrees too hot and no amount of playing around with the thermostat could get the temperature down (and the windows only open a few centimetres). Check-out was extremely slow as only one person was on the front desk, despite a long line of people to be seen. And when I checked out I was told the total bill, but not shown a breakdown of the costs. I was in a rush, so didn't check the bill (my mistake, I admit), but when I later looked at an emailed copy, there was an erroneous in-room dining charge added to my bill.
In isolation all these are very small things. But they all add up.
Overall I still think this is a reasonably good hotel, mainly down to the fantastic ski-in ski-out location. But would I rush to go back? Probably not.
- Official Description (provided by the hotel):
- Located in the center of Snowmass Village, the Westin Snowmass Resort offers guests ski-in/ski-out access to Snowmass Mountain, which has more trails than any other mountain in the country. ... more less
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- Also Known As:
- The Silvertree Hotel And Conference Center
- The Silvertree Hotel Snowmass Village
- Silvertree Hotel Snowmass Village