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“3rd visit amazing just like the first 2!”
Review of Viceroy Snowmass

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Viceroy Snowmass
Ranked #1 of 13 Hotels in Snowmass Village
Certificate of Excellence
GreenLeadersGold level
Anguilla
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“3rd visit amazing just like the first 2!”
Reviewed December 20, 2013

Really had a terrific stay on our 3rd Trip to the Viceroy Snowmass - 6 nights in Dec 2013. We stayed in a two bedroom corner room that looked over the pool and up the mountain on one side and Assay Hill - the slope onto which the hotel provides access - on the other. if available worth requesting that view.

The staff at the hotel are all super friendly and helpful including the front desk staff for check in and check out, the concierge staff (we love Deb!!) that can help with anything and everything, and the transportation guys - who are always happy to zip you over to the market and other parts of the village.

The Four Mountain Sports team downstairs are awesome - both for rentals and the general ski valet service they provide. If you haven't stayed at a place with ski valet - you will never want to go back! In the AM you walk down to the toasty boot room to put on your boots and walk right out onto the slopes where your skis are outside waiting for you - more often than not they had our skis on the snow for us already - remembering who we were when we walked into the boot room. We bring out own boots and rent skis each visit - they are super knowledgeable and helpful (especially Ken who was a huge help this visit) - and if you are a decent skier and want to try out different stuff I highly recommend paying for the premium upgrade. The have a terrific selection of stuff and I changed out trying 3 different pairs with their advice for different conditions. Was a totally painless process.

Only disappointments for this trip were:
a) They changed over the downstairs restaurant from Sushi to a new concept with homemade hot dogs - which we thought were good but did not blow us away.
b) We waited a bit longer than we wanted for our shuttle from the Airport (which is included for all guests) due to a mix up - but they rectified it quickly and were extremely apologetic
c) Felt they could time the housekeeping a little better as we saw them more than we wanted - and were out of the room for most of the day - next time we will try to give them specific hours which we did not do this time.

Otherwise 5 stars all the way.

We have decided to splurge to enjoy the truly luxury service that they provide - and never regret it. Having the full blown kitchen helps control our costs a bit as we do all breakfasts in the room -doing a big shop at the great market across the way when we arrive - and a few dinners in as well. There is also the free public transportation bus station just across the street - which is great for going into Aspen (which we did twice) and also over to the other ski areas (we did Highlands Bowl one afternoon).

We are actually working on another trip back for this coming February!

  • Stayed December 2013, traveled with family
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Helpful?
Thank IraAXA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review, January 8, 2014
Welcome back again! It is a true testament of our service offerings when we have created a loyal customer base with guests like you. I am delighted to hear that you experienced a truly wonderful ski-in, ski-out vacation with us at the Viceroy Snowmass and that everything from transportation to ski valet services exceeded your expectations! Thank you so much for such a wonderful review, we can’t wait to welcome you back in February.

Happy New Year!

Hugh Templeman
Regional Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (176)
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English first
Overland Park, KS
Level 4 Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 5, 2013

We stayed at the Viceroy in Snowmass, Colorado for 7 days. We had a fabulous kitchen - complete with top notch appliances. We were impressed with the interior -- nice to see a clean, modern look. The showers were beautiful, although the master shower controls were rather awkward. Should have been placed on a different wall.

A very polite staff at this hotel. Some of the friendliest people we've ever met. They were helpful, nice and called us by name at every turn. We truly wanted for nothing in this hotel.... they had already anticipated our every need.

Green Features: This was our first experience with a hotel who preached it AND practiced it. Were impressed with their practices.
  • Stayed December 2013, traveled with family
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Helpful?
1 Thank P E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review, January 8, 2014
Our mission at the Viceroy Snowmass is to create lifelong memories for our guests so it brings me great pride to hear how well taken care of you felt during your recent trip to Snowmass. I am very happy that you were impressed with our amenities both in the room and throughout the hotel. We trust you will back soon to enjoy yourselves yet again at the Viceroy Snowmass.

Happy New Year!

Hugh Templeman
Regional Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lawrence, Kansas
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 28, 2013

We only stayed one night here on our destination wedding-scouting trip to the Aspen/Snowmass area, but this place rocks.

At check-in, Leonardo kindly gave us some complimentary water bottles and exceeded our expectations with his friendly demeanor.

8k, the hotel's restaurant, is delicious and the atmosphere is equally as impressive.

The room was awesome. We stayed in a 1BR suite on the 8th floor. Way more space than we could ever use. Huge tub. Huge showers (there were 2 bathrooms in our suite). Gas fireplace. Full-size fridge, dishwasher, stove top and microwave. Very spacious walk-in closet. Less spacious, but still enjoyable, walk-out balcony. Washer/dryer in room. Would be very comfortable for an extended stay.

We're on a budget so after eating lunch at 8k (really great food but Aspen-priced), we went to the grocery store across the street to buy ingredients and cooked ourselves dinner in the room. Very nice to have that option.

Our stay was in late October at probably the quietest time for Snowmass. I can only imagine how awesome it'd be in ski season. One of these days we'll be back to find out.

  • Stayed October 2013, traveled as a couple
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Helpful?
Thank Jeremy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review, January 8, 2014
We look forward to welcoming you back for a Viceroy Snowmass winter experience! Thank you so much for taking the time to write about your October stay with us, although short, it sounds as though you truly enjoyed yourselves. Congratulations on your recent engagement! It would be an honor to be a part of your special day in the future!

Happy New Year!

Hugh Templeman
Regional Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Steamboat Springs, Colorado
Level 6 Contributor
165 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed October 6, 2013

This a a really nice hotel, with quality amenities and worth it if you can afford it. I lucked out and stayed in a suite. this had two spacious rooms and bathrooms, a fireplace, porch, living area and full kitchen. You could easily make your self at home here for a few days or weeks. Two couples could stay comfortably. Well pointed and comfortable, splurge and feel like royalty.

  • Stayed November 2012, traveled on business
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Helpful?
Thank tobycc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review, January 8, 2014
It delights me to hear that you splurged and felt like royalty during your last stay here with us in Snowmass and that you were able to experience the suites here at the Viceroy. It will be our pleasure to welcome you back in the very near future.

Happy New year!

Hugh Templeman
Regional Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 23, 2013

We stayed at the Viceroy the first part of September. This was our third stay at the hotel. Everything was great as usual, and then we had an accident when a deer ran in front of our rental vehicle. We called 911 and while we were waiting, the hotel sent someone to stay with us until the police came and while we called the car rental office.
The hotel staff went out of their way to help us through a stressful situation.
I highly recommend the Viceroy.

  • Stayed September 2013, traveled with family
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Helpful?
Thank ccing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review, September 26, 2013
Welcome back to the Viceroy Snowmass and thank you so much for the continued recommendation. I am so sorry to hear about your encounter with the deer during your stay but I trust that our staff helped to turn around a scary situation while you dealt with the rental and tow companies. We trust that we will continue to have the pleasure of welcoming you back in the very near future!

Warmest Regards,

Hugh Templeman
Regional Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
21 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 20, 2013

We stayed three nights at the Viceroy in September. It is truly a beautiful property with wonderful amenities. We received a complimentary water bottle upon arrival and could enjoy fresh ice water in the lobby at any time. The rooms are immaculate. We stayed in the studio, which is the smallest room- but it still has a refrigerator, small kitchen area, and a good sized bathroom. I can't imagine you would need anything bigger for two people. Housekeeping attended to our room daily, and we didn't have to wait for them or call them. I enjoyed the coffee in the lobby in the morning and the robes in the room. I would return to this hotel in a heartbeat and hope that I get to at some point in the future!

  • Stayed September 2013, traveled with friends
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Helpful?
Thank akpate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review, September 26, 2013
We hope that you are able to return in the near future as well! Thank you for taking the time to share about your recent experience, we are so happy to hear that you enjoyed your stay and all the amenities the Viceroy Snowmass has to offer.

Regards,

Hugh Templeman
Regional Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Junction, Colorado
Level 4 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 13, 2013

Very nice place to stay at any time during the year in Snowmass. Very clean, modern and impressive. Right on the slopes, true ski in/out resort. Great selection at the bar with a great environment to relax with friends. The pool area was a very nice retreat. Pool is small but there was never anyone in the pool. Nice fire pits outside. Staff was amazing and very helpful. Meeting facilities were perfect and comfortable. Great stay, I would highly recommend.

Room Tip: Try the restaurant.
See more room tips
Green Features: Totally green. Water faucets are low flow. Everything I saw was energy star rated. LED lighting.
  • Stayed September 2013, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank billb596
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review, September 26, 2013
Thank you for your recommendation to fellow travelers and for taking the time to write a review about your recent stay with us here at the Viceroy Snowmass. I am very pleased to hear that your stay during your business trip was relaxing and comfortable. We look forward to welcoming you back for another great stay.

Best,

Hugh Templeman
Regional Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Viceroy Snowmass

Property: Viceroy Snowmass
Address: 130 Wood Road, Snowmass Village, CO 81615
Phone Number:
Location: United States > Colorado > Snowmass Village
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Ski-In / Ski-Out Hotel in Snowmass Village
#1 Family Hotel in Snowmass Village
#1 Spa Hotel in Snowmass Village
#1 Green Hotel in Snowmass Village
#2 Romantic Hotel in Snowmass Village
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Viceroy Snowmass 4.5*
Number of rooms: 173
Official Description (provided by the hotel):
Viceroy Snowmass is the crown jewel of Snowmass Village, Colorado. Designed by Jean-Michel-Gathy of Denniston International, the resort is environmentally conscious through responsible choices of finishes and materials, and a community leader in green operations and guest service offerings. The resort's rustic sophistication provides exceptional comfort and warmth, for family and friends to gather and create lasting, indelible memories. ... more   less 
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Also Known As:
Viceroy Snowmass Hotel Snowmass Village

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