Really had a terrific stay on our 3rd Trip to the Viceroy Snowmass - 6 nights in Dec 2013. We stayed in a two bedroom corner room that looked over the pool and up the mountain on one side and Assay Hill - the slope onto which the hotel provides access - on the other. if available worth requesting that view.
The staff at the hotel are all super friendly and helpful including the front desk staff for check in and check out, the concierge staff (we love Deb!!) that can help with anything and everything, and the transportation guys - who are always happy to zip you over to the market and other parts of the village.
The Four Mountain Sports team downstairs are awesome - both for rentals and the general ski valet service they provide. If you haven't stayed at a place with ski valet - you will never want to go back! In the AM you walk down to the toasty boot room to put on your boots and walk right out onto the slopes where your skis are outside waiting for you - more often than not they had our skis on the snow for us already - remembering who we were when we walked into the boot room. We bring out own boots and rent skis each visit - they are super knowledgeable and helpful (especially Ken who was a huge help this visit) - and if you are a decent skier and want to try out different stuff I highly recommend paying for the premium upgrade. The have a terrific selection of stuff and I changed out trying 3 different pairs with their advice for different conditions. Was a totally painless process.
Only disappointments for this trip were:
a) They changed over the downstairs restaurant from Sushi to a new concept with homemade hot dogs - which we thought were good but did not blow us away.
b) We waited a bit longer than we wanted for our shuttle from the Airport (which is included for all guests) due to a mix up - but they rectified it quickly and were extremely apologetic
c) Felt they could time the housekeeping a little better as we saw them more than we wanted - and were out of the room for most of the day - next time we will try to give them specific hours which we did not do this time.
Otherwise 5 stars all the way.
We have decided to splurge to enjoy the truly luxury service that they provide - and never regret it. Having the full blown kitchen helps control our costs a bit as we do all breakfasts in the room -doing a big shop at the great market across the way when we arrive - and a few dinners in as well. There is also the free public transportation bus station just across the street - which is great for going into Aspen (which we did twice) and also over to the other ski areas (we did Highlands Bowl one afternoon).
We are actually working on another trip back for this coming February!
- Official Description (provided by the hotel):
- Viceroy Snowmass is the crown jewel of Snowmass Village, Colorado. Designed by Jean-Michel-Gathy of Denniston International, the resort is environmentally conscious through responsible choices of finishes and materials, and a community leader in green operations and guest service offerings. The resort's rustic sophistication provides exceptional comfort and warmth, for family and friends to gather and create lasting, indelible memories. ... more less
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- Also Known As:
- Viceroy Snowmass Hotel Snowmass Village