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“Viceroy Snowmass -- Top of the Heap!”
Review of Viceroy Snowmass

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Viceroy Snowmass
Ranked #1 of 13 Hotels in Snowmass Village
Certificate of Excellence
GreenLeadersGold level
Reviewed April 10, 2013

If you want to ski Snowmass and Highlands, and endure the craziness of Aspen proper mainly at dinnertime, this is where you want to stay. Situated right on the mountain, the Viceroy offers ski-in/ski-out convenience, a fully-equipped ski valet, a world-class health spa, deluxe service, and all the amenities you would expect of a fine resort hotel. Rooms are super-clean, spacious and well-appointed, with plenty of closet space, kitchens, washer/dryers, state-of-the-art flat-panel televisions, and terraces with mountain views. The staff is uniformly attentive and responsive, and, if you need a change of scenery, the shops and restaurants in Aspen are only a half-hour's taxi ride away. The mountain itself is far more varied than Aspen's Ajax, offering ample terrain suitable for all skier levels from novice to double-black expert. I recently returned with my family from our third stay at Viceroy Snowmass and have consistently found it to be the hands-down best American ski resort I've visited.

  • Stayed: March 2013, traveled with family
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Thank dbl00m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this reviewResponded May 3, 2013

Welcome back! Thank you for being one of our many loyal guests, we are so happy to hear that you have returned with your family for a third visit and had such wonderful things to say about your stay with us here at the Viceroy Snowmass. I couldn't be more proud of my team for creating lifelong memories for you and your family. I have shared the accolades you have given us to my team and we truly look forward to welcoming you back very soon.

All the Best,

Hugh Templeman
Regional Vice President & General Manager

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Reviewed April 7, 2013

This is a top notch property as one would expect. Truly beautiful and everyone on the property went out of their way to be helpful. From the time we checked in, all was taken care of. The bell men took our ski gear and stored it for us in the ski valet, each day they would carry our skis out and all we had to do was step in and go. The sushi at Nest was excellent and unexpected. The one disappointing moment was on Saturday night, we had a very large group and the hotel bar shut it down at 11:00. Seemed early for a weekend, especially when it was packed. We moved it to the lobby and had a good time overall. The hotel provided a driver to take us up to the Snowmass mall, where all the bars and restaurants are, the fire pit on site is an amazing place to sit. We had to catch the free bus to Aspen in the evenings, it was very convenient and easy to do. The room was spacious and had all the amenities and even a fantastic espresso machine. We ate breakfast each morning an it was amazing, I am not a buffet person and I thought it was a great breakfast, totally worth it. Would definitely stay here again, should we venture back to Aspen/Snowmass.

  • Stayed: April 2013, traveled with friends
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Thank StacyW970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this reviewResponded May 3, 2013

Thank you so much for taking the time to write about your recent experience with us here at the Viceroy Snowmass, I am thrilled to hear that you enjoyed your stay with us. It sounds as though you were truly able to experience our property and all that Snowmass Village has to offer while you were here. We trust that we will have the opportunity to welcome you back very soon to continue making lifelong memories for you and your family.

Best,

Hugh Templeman
Regional Vice President & General Manager

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Reviewed April 2, 2013

Nicest and most comfortable room I have ever stayed in with upscale and modern bathrooms, kitchens, and appliances. Nice warm fireplaces, washer/dryers, etc. Extremely quiet rooms with silky soft sheets and pillows.

Great ski valet. Makes it so easy for ski in/ski out. Great restaurant and room service. Easy access to base village with constant free shuttles. Nice pool/hot tub scene.

Suggested improvements would be a cozier lobby, expanded exercise room, and better effort to keep pool area clean.

Room Tip: South facing rooms (facing ski mountain) on upper floors have great afternoon sun and very quiet.
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  • Stayed: March 2013, traveled with family
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Thank DBK26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this reviewResponded May 3, 2013

We are delighted to hear how much you enjoyed our lovely room amenities, ski valet services and on-site dining options while you were visiting us here at the Viceroy Snowmass. Our ski-in/ski-out accommodations make it so effortless for our guests to enjoy their days on the slopes of Snowmass. We trust that we will have the pleasure of welcoming you and your family back in the near future.

Warm Regards,

Hugh Templeman
Regional Vice President & General Manager

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Reviewed March 30, 2013

Had an unbelievable experience staying at Viceroy this winter! This resort is above world class, and beyond expectations. Service from the resort staff is hands down unmatched. Convenience to the slopes and the ski valet service make for an incredible day on the slopes, literally, on the slopes. Johnny on the spot resort staff, pleasant faces everywhere, and helping hands from all at the Viceroy. Amazing apres-ski hot chocolate in the lobby! Accommodations are luxurious and immaculate. Concierge's are extremely helpful and knowledgeable! Rental and gear shop located in the hotel make for easy access to equipment and service for your toys. Snowmass is an incredible mountain, boasting a myriad of terrain and world class skiing conditions. Super close to aspen airport and the Viceroy Mercedes will pick you up in style! I would not hesitate to recommend this hotel to anyone...absolutely a wonderful experience. Couldn't ask for a better slopeside ski resort in Colorado.

Room Tip: huge balconies on the pool side 5th floor!!!
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  • Stayed: March 2013, traveled with friends
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Thank Evan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this reviewResponded May 3, 2013

It brings me great pleasure to read all of your wonderful comments about you winter trip to the Viceroy Snowmass! Thank you so much for taking the time to write about the outstanding stay you experienced here and for all the wonderful praise you have given our staff. It is our mission to ‘create lifelong memories’ for our guests and we trust that we have done just that. We look forward to welcoming you back very soon.

All the Best,

Hugh Templeman
Regional Vice President & General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 21, 2013 via mobile

If you are looking for luxury, this is the place. The staff is impeccable. I gave the location a 4 star. For our family it would be a 5 star, but not for everyone. We love the location because it is truly ski in/out. Your skis are waiting for you right on the slope. I do realize other people want to go out and stuff, if that is what you are wanting, the location is not great. Snowmass is a funny location and nightlife and stuff is kind of scattered around. I also gave the rooms a 4 star. We cook every night in our condo, the kitchen set up was not great for cooking. Not big enough pans, the pans are not non stick, not enough plates etc.. If you are not going to cook in your room, then it should be 5 stars. If you come and plan to cook and decide to bring your own pans, bring induction ready pans, others will not work. Finally, the price!!! This place is expensive, hence the 3 stars. I will tell you it is worth the price. Great hotel, great staff, awesome ski mountain.

  • Stayed: March 2013
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Thank Booger70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this reviewResponded March 26, 2013

Thank you so much for taking the time to share your recent experience at the Viceroy Snowmass! It delights me to hear about our great staff making lasting impressions on you and your family as well as how much you enjoyed the Snowmass Ski area. We trust that you will continue to find the value and convenience in our property and will have the pleasure in welcoming you back very soon!

Best,

Hugh Templeman
General Manager

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Reviewed March 18, 2013

We just returned home from a weeklong family vacation to the Viceroy Snowmass. The Viceroy and Snowmass Mountain were both incredibly family friendly. We stayed in a 1 bedroom suite and it easily accomadated our family of five. The only thing I wished for was more storage space in the room - with luggage for five and all of our ski clothes we ended up making piles in the hallway because their simply was not enough storage. However - the accomadations were first class all the way!!! The kitchen was a wonderful addition to the suite! The bathtub was huge and a decadent place to soak sore muscles after skiing. The Viceroy seems to pride itself in "special touches" like free hot chocolate and hot spiced cider in the lobby every afternoon. We especially appreciated the ski valet service located right in the hotel. With 3 little ones in tow they made it very easy to get our boots one every day, and when we walked out to the mountain our ski's were laid out for us...when we would come in every evening they would literally take our ski boots off of us! It was incredible...and to a tired momma it was so nice to have help getting the kids out of their ski gear.

  • Stayed: March 2013, traveled with family
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Thank csomers21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this reviewResponded March 26, 2013

It brings me great pleasure to hear how much you and your family enjoyed your recent ski vacation to Snowmass Village! Thank you for taking the time to write about your recent trip and to share your experiences about our convenient ski valet operations and wonderful amenities throughout the hotel for fellow travelers to read about. We cannot wait to welcome you all back to the Viceroy Snowmass in the very near future.

Warmest Regards,

Hugh Templeman
General Manager

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Reviewed March 18, 2013

We stayed for a week of skiing as a family, and were thoroughly impressed with the Viceroy. High end appliances in the kitchenette (Viking microwave, Bosch dishwasher, Sub Zero fridge/freezer and Wolf stove top, Whirlpool washer/dryer) all in a one bedroom unit. Reasonably priced groceries at the Village Market made it easy to fix most meals in the room. Hot chocolate and cider provided by the Viceroy each afternoon was a perfect welcome after a day of skiing. The pool was relaxing and warm. The ski valet in the hotel was so convenient, with eager staff to help with boot removal. We would stay at the Viceroy again in a heartbeat!

Room Tip: Rooms that face the chairlift have a great view, but be prepared for the 6am groomers that travel th...
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  • Stayed: March 2013, traveled with family
    • Value
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    • Rooms
    • Cleanliness
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Thank lazy0ranch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this reviewResponded March 26, 2013

I am thoroughly delighted to hear that your recent stay with us at the Viceroy Snowmass far exceeded the expectations of your family. It is wonderful to hear that you were able to experience our wonderful room amenities and afternoon hot coco and cider in the lobby as a “welcome back” from a day on the slopes. We look forward to welcoming you and your family back very soon to continue to create lifelong memories.

All the Best,

Hugh Templeman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Viceroy Snowmass

Address: 130 Wood Road, Snowmass Village, CO 81615
Phone Number:
Location: United States > Colorado > Snowmass Village
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Snowmass Village
#1 Green Hotel in Snowmass Village
#1 Ski-In / Ski-Out Hotel in Snowmass Village
#1 Spa Hotel in Snowmass Village
#2 Romantic Hotel in Snowmass Village
Price Range: $343 - $2,903 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Viceroy Snowmass 4.5*
Number of rooms: 173
Official Description (provided by the hotel):
Viceroy Snowmass is the crown jewel of Snowmass Village, Colorado. Designed by Jean-Michel-Gathy of Denniston International, the resort is environmentally conscious through responsible choices of finishes and materials, and a community leader in green operations and guest service offerings. The resort's rustic sophistication provides exceptional comfort and warmth, for family and friends to gather and create lasting, indelible memories. ... more   less 
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Also Known As:
Viceroy Snowmass Hotel Snowmass Village

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