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“Practically in the ocean”

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The Saint Augustine Beach House
Ranked #1 of 5 Hotels in Vilano Beach
Certificate of Excellence
Thomasville, Georgia
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Practically in the ocean”
Reviewed August 25, 2012

This last visit to the St. Augustine Beach House was our second stay and it just gets better! If anyone appreciates the 'other' Florida they will fall in love with the views, staff and location. Everyone bends over backwards to see that your stay is enjoyable. My husband and I like the local community so much that we parked our car on Sunday and didn't move it until we were leaving on Wed. Relaxing, clean, and comfortable. Our dog really chills out there!! Looking forward to our third visit.

Room Tip: If you want to sit on the balcony and enjoy the views of beach and ocean choose either 2nd or 3rd fl...
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  • Stayed August 2012, traveled as a couple
    • Value
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Helpful?
1 Thank lanny37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sabhadmin, SABH Staff at The Saint Augustine Beach House, responded to this review, August 28, 2012
We all enjoyed welcoming you back to The Beach House for your second stay! We truly appreciate our repeat guests and the best news we can hear is that you plan to return again soon. Our goal is for our guests to enjoy a comfortable, relaxing beach escape... and we believe pets need vacations too!! Many thanks for sharing your wonderful comments and please do plan to come visit us again soon.
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466 reviews from our community

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Rating summary
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English first
Lakeland, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 22, 2012

Well, first off I usually stay at the Hilton chain of hotels mainly because they have standards and are clean, and have all the amenities anyone would need. But, I decided to book a hotel room at the Saint Augustine Beach House because it was #1 rated on Trip Advisor, I didn't even read any bad reviews at all. Me and my wife are from Florida and have stayed at at least a dozen different hotels over our life time. So needless to say this hotel was not what we expected in a bad way. To make our review easier for those viewing it I will just list the pros and cons:

Pros: beach front view, friendly staff, walking distance to publix etc.

Cons: expensive for what we got, re painted outside, but inside old and in need of simple repairs and updates( bathroom fan broken), mosquitoes, (I know its Florida!, But a couple of roaches inside too), not well kept(floors sandy and room dusty upon arrival, had to request it to be swept and mopped), had to request everything!, our room had a Kitchenette, refrigerator, but strangely no phone at all, no ironing board or iron, no cups, plates, utensils, or hot plate, or ice machine located on property, had to go to front office to request these things. No pool either, but we already knew that.

Basically we expected more, it wasn't a horrible stay but it was far from great. For what we paid we could have stayed at the Hilton on the beach had all those amenities we use when traveling, a pool, telephone lol, and a clean updated room. Oh well you live and learn, either those who wrote those reviews on Trip Advisor have never been to a beach hotel before, or were blinded by the ocean view, because me and my family would NOT stay there again!

Room Tip: Rooms basically the same, all have private balconies, but some are closer to busy, public beach acce...
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  • Stayed July 2012, traveled with family
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Helpful?
2 Thank mike b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sabhadmin, SABH Staff at The Saint Augustine Beach House, responded to this review, August 28, 2012
It is critically important to us to maintain the highest level of cleanliness for our guests, and we are truly disappointed that you did not receive our best level of service. As a small, privately owned hotel, we invite and welcome our guests to come by the office to visit and request the amenities they choose. We offer bags of ice, irons and boards, dishes, cooking utensils, beach towels and chairs, boogie boards, trolley tickets, maps and more. Room phones have not typically been an issue, as most guests have cell phones, and being a small hotel, our office is close to all of the rooms. Please note that after every room is cleaned by our House Keeping staff, a member of the Front Desk staff double checks the room within a few hours prior to check in. The entire property is treated monthly by a professional exterminator. The entire exterior of the hotel was painted 14 months ago and has been power washed at least twice since then. Room interiors were also all painted within the last 14 months, and we have touched up all of the units several times since then. In addition, we keep a Handyman list and do everything we can to get the items on the list repaired either during a guest stay if a guest brings it to our attention or before our next check in. As for value, we are either comparable to or less than several highly rated hotels in Saint Augustine. In addition, we feel the size of our rooms (14 feet by 35 feet) plus our truly oceanfront location have tremendous value. Please also note that we are in the process of permitting a pool and sunbathing area and hope to have it complete by March, 2013. We also appreciate your complement to our staff. We truly try to make all our guests feel like family, and we hope you will come visit again soon.
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Deep in the Wilds of Fairview
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 11, 2012

Wow. We had never been to the St. Augustine area before and had no idea where to stay. I picked the Saint Augustine Beach house based solely on TripAdvisor reviews, and I'm so glad I did! It looks like older condominiums were converted into a hotel, but don't let it's age turn you away. This was such a clean, modern, inviting hotel. The staff were all as friendly and helpful as they would possibly be, from the moment we checked in. The man at the desk actually walked up to our room with us to make sure everything was okay. The room was immaculately clean, and had a great view overlooking the Atlantic. It was very quiet, which we wanted, but still seemed like the kind of place where kids ( and dogs) are always welcome. There is a Publix within walking distance, and several restaurants are just a few minutes away. Better yet, it only took us 10 minutes or so to be in Old Town St. Augustine - so combining that with the beach, we really did have the best of both worlds. I cannot say enough nice things about this place. We can't wait to go back!

  • Stayed August 2012, traveled with family
    • Value
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Helpful?
1 Thank otelsmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sabhadmin, SABH Staff at The Saint Augustine Beach House, responded to this review, August 20, 2012
We are so glad you did find us - and thank you for choosing to stay with us during your recent visit. Your comments are most appreciated - and we totally agree that our location offers the best of all that Saint Augustine has to offer. You can enjoy the beautiful beach and wander into downtown to take in all the sites and attractions as you please! Please do hurry back - we look forward to welcoming you back very soon.
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Boca Raton, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 6, 2012

The St Augustine Beach House is THE place to stay if being on the beach is what you're looking for. Wonderfully friendly people who sincerely want your stay to be perfect. Dog friendly, and very, very clean and very quiet. We stayed Aug 2-5 and had an awesome long weekend. Beautiful ocean view from our 2nd floor room. Such a great location -- directly on the beach yet close and convenient to grocery store, restaurants, and downtown. We will be back!

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank CCCJJK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sabhadmin, SABH Staff at The Saint Augustine Beach House, responded to this review, August 16, 2012
We agree that The Beach House has a very special location directly overlooking beautiful Vilano Beach. It is so good to hear that you enjoyed your stay and plan to return again. Vilano is a great little beach getaway spot convenient to the historic district - so you have the ocean plus lots of historic sights and attractions! Thank you so much for your comments and we hope to see you soon.
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Owensboro, Kentucky, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 3, 2012

We visited them July 29 thru Aug 2, 2012. It was Great. All the staff was the best. We had vehicle problems, they recommended the best place for auto repair. Our van was repaired the next day!! They are definetly a family place and pet lovers. The Ocean view was great from our 2nd floor room. Our dogs loved the Deck. Our 9 year old grandson loved the birds and the ocean waves. We will definetly go back!!

  • Stayed August 2012, traveled with family
    • Value
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Helpful?
1 Thank Dorothy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sabhadmin, SABH Staff at The Saint Augustine Beach House, responded to this review, August 13, 2012
We do enjoy having families spend time with us - and we believe The Beach House is a great spot for a family getaway any time! Pets are always welcome and we enjoy them all - dogs, cats and birds! Thanks so much for staying with us and for taking time to let us know that you and your family had a great visit. Please come back soon!
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Atlanta, Georgia
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 2, 2012

We visited last weekend of July - 2012. Our stay was unbelievable great. Chad & Mark were awesome with service and sugestions. They did everything to have our stay one to remember. We have stayed in many top hotels - Service and helpfullness was impeccable. Views of the beach and Sunrises unbelievable.

Next trip to Saint Augustine Beach - Diffently stay here.

Our hats are off to the owner and staff - Don't stop all the good

Barry - Beth - Rico

Room Tip: Rooms 206 or 306 - large - Great view - Lots of sun
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Barry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sabhadmin, SABH Staff at The Saint Augustine Beach House, responded to this review, August 13, 2012
We appreciate you taking the time to post such a great review. Our staff sends best wishes and thanks for choosing The Beach House. We all look forward to welcoming you back and hope you'll return soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 31, 2012

From the moment of our arrival, the employees treated my daughter and I as if we were long time friends and valued customers. Everyone was helpful with providing honest assessments of where to go, where to dine (and more importantly places to avoid), as well as providing information on the beach. Beach Chairs, boogie boards, towels, and umbrellas were provided at no additional charge. In fact, there were no hidden charges at all!! There was a limited nutritious breakfast provided, and a nice patio provided a place (in addition to your private balconey) to enjoy the views.

For the kids (even adult kids at heart) feed is provided to hand feed the birds, food is also provided for the cats that frquent the area. I'm not a huge animal person, but I love the compassion that the staff have for pets. Getting to feed the birds was a lot of fun for my daughter.

I had injured my knee immediately prior to our vacation, the employees were very helpful with taking the bags to our room, and offering OTC mediciation.

I found the rooms clean, spacious, and decorative. The employees were very professional, courteous, and sincere. I highly recommend SABH to anyone looking for a great experience. Vilano Beach is truly a "best kept secret,' well, so is St Augustine Beach House!! We will be returning!

My name is Daniel Armstrong, I am from austin, Texas, and my contact number is 512-758-2670, you are welcome to call me and verify I was a customer.

Room Tip: Third Floor!! Nobody above you so you won't hear "upstairs traffic.'
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DRA001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sabhadmin, SABH Staff at The Saint Augustine Beach House, responded to this review, August 16, 2012
From all of us here at The Beach House, many thanks for taking the time to share your thoughts. We have all enjoyed reading your comments and truly appreciate your kind words and recommendation. We do consider our customer valued guests and extended family - so we hope you will be returning soon for another stay with us. Hope you and your family are well and we send our kindest regards...
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Additional Information about The Saint Augustine Beach House

Property: The Saint Augustine Beach House
Address: 10 Vilano Rd, Vilano Beach, St. Augustine, FL 32084-2964
Phone Number:
Location: United States > Florida > St. Augustine > Vilano Beach
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
#1 Family Hotel in Vilano Beach
#1 Romantic Hotel in Vilano Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Saint Augustine Beach House 2.5*
Number of rooms: 16
Official Description (provided by the hotel):
Enjoy incredible views of the Atlantic from your private oceanfront balcony. Spacious rooms offer king beds, kitchenettes, and complimentary Wi-Fi access. A full, hot breakfast is included with your stay. We are just 5 minutes from historic downtown Saint Augustine and within walking distance to several restaurants and shopping. Pets are welcome! ... more   less 
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Also Known As:
The Saint Augustine Beach House Hotel Saint Augustine
Ocean Blue Hotel

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