During the early evening we were disturbed by frequent rumbling noises, like someone moving furniture. After a couple of hours we were concerned that something was amiss and I went to the front counter to seek some explanation only to be informed that it was probably a smoker above us opening the doors to their balcony so that they could smoke outside. Disappointedly we were not offered another room. The noise continued late into the night and then began again just before 6.am. and continued until we left. When I complained on leaving the manager was apologetic and offered a refund.
The rest of hotel was up to the usual Hampton standard.
- Official Description (provided by the hotel):
- Hampton Inn & Suites St. Augustine - Vilano Beach hotel is only 40 steps from the sands of beautiful Vilano Beach. Guests enjoy free hot buffet breakfast, free WiFi, outdoor pool, fitness center and more. ... more less
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- Also Known As:
- Hampton Inn And Suites St. Augustine Vilano Beach
- Hampton Inn & Suites St. Augustine Vilano Beach Hotel Saint Augustine
- Hampton Inn Hotel Oceanside
- Hampton Inn Saint Augustine
- Saint Augustine Hampton Inn