I'm sorry to have to write this negative review. I have been staying at this hotel for over ten years while doing photography in southwestern Colorado. This visit I was there over a week. Internet service was nonexistent to erratic. When I pointed this out to the front desk they told me how everybody in town was having trouble with authorizing credit card purchases?? I don't care. They advertised the availability of Wi-Fi and charged me as if the service were available. Additionally housekeeping could not provide the correct replacement linens regardless of repeated requests. I hope that their attention to customer needs will improve in the future. It's terrible now.
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- Also Known As:
- Ridgway-Ouray Lodge And Suites
- Ridgway-Ouray Hotel Ridgway