We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Our anniversary was ruined!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Chipeta Solar Springs Resort & Spa
Ranked #1 of 2 Ridgway B&B and Inns
Colorado Springs, CO
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Our anniversary was ruined!”
1 of 5 bubbles Reviewed March 27, 2013

We were so excited and looking forward to celebrating a wonderful wedding anniversary and they completely ruined it. We booked the top of the line room with all the perks and a private hot tub, only to be treated like steerage class. We were enjoying our private hot tub outside when, at 9:15pm, we were told to be quiet by management. The "quiet time rules" on the hot tub clearly stated 10pm. We were not playing music nor being rowdy. Just enjoying our anniversary and talking. The facility does have courtyard, so sound does carry. The problem was that another guest apparently wanted to go to bed at nine. We were following the rules, but it seems that first to bed trumps the rules. We are leaving and will never come back. I advise you to avoid this place if you want to enjoy yourself past nine pm.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank yukonzach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kassy C, Manager at Chipeta Solar Springs Resort & Spa, responded to this review, March 29, 2013
Here at Chipeta Solar Springs Resort, our top priority is the satisfaction of all of our guests. This includes providing a peaceful and quiet environment for our guests to relax and enjoy during their vacation.

Unfortunately, during this guest's stay, we received several complaints from other guests regarding the amount of noise coming from their balcony area. This prompted us to ask them to please keep their voices down if they were going to be outside enjoying their balcony and private hot tub.

Of course, our intention was not to offend these guests. We regret the fact that they feel their anniversary trip was ruined because we asked them politely to please keep their voices down after receiving numerous complaints.

If you have any questions, please feel free to contact us at 1.800.633.5868.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

196 reviews from our community

Traveler rating
    105
    49
    19
    16
    7
See reviews for
32
112
12
9
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Littleton, Colorado
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed March 18, 2013

This was a trip with a friend down to ski Telluride. We got a deal on Living Social for 2 nights and it included lift tickets. This was a sweet little place. The front desk help was very accommodating and friendly. She brought us bottled water on ice out to the hot pool. The room was nice, beds were comfy enough. I loved the whole decor and southwest feel of the place. We had happy hour and dinner our first night there at the Four Corners Cafe. Dinner was good and reasonable enough, we had a 20% off voucher too. The drinks were prepared by a lovely female bar tender from Michigan and they were excellent!! We had $20 off breakfast vouchers and used them both mornings. The breakfasts were very good but not the best I've ever had. The hot pool was very relaxing, up on a deck with a fire pit to relax by after you have heated up in the pool. There are coffee and cookies in the atrium at all hours. I did think it was a little weird our second night when we sat in the hot tub, it was around 9:45 (the card in the room said it closed at 9). We were told by a male employee in a wool hat and robe that we had 15 minutes. As soon as we hopped out and sat by the fire, he came up and hopped into the tub and told us we had 5 minutes by the fire. All in all though, this was a very nice place and I would definitely stay here again!

Room Tip: There are 26 rooms of various types and sizes. We had the Chipeta room which is on the front side...
See more room tips
  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pugchic76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montrose, Colorado
Level Contributor
90 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed March 14, 2013

I love the Chipeta Lodge. The views are the prettiest in the Valley and the staff is top notch. From the gym, to the pool, soaking tubs, restaurant/bar to the rooms- I wouldn't change a thing. Marissa was a pleaure to deal with and I always leave Chipeta with a sense of calm and revitalization. I love the landscaping and the special touches. The price is right and prefer staying here over Telluride. It's close to everything!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SouthernBelle69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Junction, Colorado
Level Contributor
73 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed February 17, 2013

Stayed here for Valentines day night. First off it is the only option of its kind on the Western Slope, but I think it is much over rated and over priced. Cons, The hot tub was 106 degree's could not soak and enjoy the evening, it was to HOT, this was the opinion of others as well. The staff was attentive but it was to late, they should have been on top of it. The only heat in the rooms are fireplaces. were screwed because we like our room to be cool at night, well it was 55 degrees in our bathroom the next morning, no shower for me. What ever happened to the heat lamps or booster heaters for the bathrooms, I have one in my home, very inexpensive to operate and works great. Opened the window like i said for some cool mountain air, well it was broken and would not close. The list goes on, no condiments or spoon for our coffee in the morning, so we used our own splenda and a pen from my wife's purse. TV remote did not work. But here was the main reason we will probably never go back. My wife made these reservations months ago, and also made reservations in the quaint lodges restaurant. The seven table place is very quite and the food is great, but after we got seated the manager came and ask our names, we told her and she said they had no record of our reservation, after explaining in details my wife convinced her we did and they screwed up. The manager was very rude and made us feel very unwelcome, I have ran a private business successfully for many years and if one of my employees treated a customer of in this case a guest like that they would be on the street in minutes. Now the good. The beds are very comfortable, the food in the restaurant was very, very good and our waitress was so apologetic of the managers behavior she should be the manager, also the evening entertainment was really good. I think the price we paid per night they need to pay more attention to details, the reason most people go to a spa resort is to soak and enjoy the warm water in the Colorado mountains. We checked out and went to the Twin Peaks Hotel in Ouray, half the price, the bed was great, hot springs soaker tub was perfect, plus we got a great breakfast as part of the nights stay.

Room Tip: I would drive another 15 minutes to Ouray, or five minutes to Orvis hotsprings.
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank larrybennettgjco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kassy C, Manager at Chipeta Solar Springs Resort & Spa, responded to this review, February 20, 2013
At the Chipeta Solar Springs Resort, our top priority is the satisfaction of our guests. We strive to achieve this with every guest who stays at our boutique Inn, however, we do realize that at certain times we may fall short of meeting our guests expectations. When this happens, our management team considers feedback and uses it as stepping stone to improve upon our services.

Normally, our outdoor solar heated hot tub is heated between 102 and 104 degrees. Due to increased sunshine in Ridgway last week, it does appear that the hot tub did jump in temperature through our solar heating system, and we apologize for this. Our team has been notified, and in the future we will monitor the temperature much more closely.

Much apology is also needed for your experience in our restaurant. This type of service is not what the Chipeta Solar Springs Resort stands for, and on behalf of our owners, I would like to sincerely apologize.

The fireplaces in our Kiva suites and condos are designed to properly heat a particular room in its entirety, and we do feel these fireplaces add a romantic ambiance that many of our guests seek during their stay with us. Although we receive more positive comments on the fireplaces than negative comments, we do appreciate your suggestion of an additional heater in the bathrooms and will look into this further.

We are grateful for the critiques in regard to your recent stay at the Chipeta Solar Springs, as they will be used as a means to improve our service and guest satisfaction in the future. Please feel free to contact me directly at 970-626-3737 or at kassy@chipeta.com to further discuss the details of your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Junction
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed February 7, 2013

Perfect for a quick romantic getaway hidden in the beautiful Colorado mountains. Our room had an amazing view and our own awesome hot tub on the balcony. Was very relaxing. The restaurant food was excellent also.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elenaco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
3 reviews
5 of 5 bubbles Reviewed February 4, 2013

I have been coming to Chipeta Solar Springs Resort for several years.
I usually stay at least a month.
The staff treats me (and most guests) like family...really...ny hyperbole here.
The setting in Ridgway is great. You can walk to restaurants, hikes, the market, bars.
There is a gym on the property with amazing views of the peaks.
40 miles to Telluride. Orvis, a great clothing optional hot springs is a couple miles down the road.
My suite had a fireplace, giant jacuzzi tub with a steam bath. Log beams, leather couches.
Views.
Spa and yoga classes.
This place really caught my heart...it's the reason I keep coming back.

Room Tip: Colorado boy brewery...Artisan Bakery in Ouray, Orvis Hot Springs, Thai Paradise, Cimarron Bookstore...
See more room tips
  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
US
Level Contributor
148 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed January 23, 2013

Attended my brother's wedding held at Chipeta Solar Springs Resort and Spa. Brother and sister-in-law were married mid-day on a sunny afternoon in May on the rooftop with the snow capped peaks behind them as they said "I do". It was perfect and absolutely LOVELY! Treated my mom to a day at their onsite the spa before the wedding festivities and it was very calming and relaxing. Very nice spa facilities! Our room was wonderful; it had a rustic feel, but very upscale digs. The ceremony was handled perfectly and went off without any issues. The food and cake were fantastic!

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pjmartin1998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Ridgway
0.5 mi away
Ridgway-Ouray Lodge & Suites
9.1 mi away
Hot Springs Inn
Hot Springs Inn
#1 of 15 in Ouray
5.0 of 5 bubbles 857 reviews
10.0 mi away
Twin Peaks Lodge & Hot Springs
Show Prices
Show Prices
Show Prices
15.8 mi away
Mountain Lodge Telluride
Mountain Lodge Telluride
#4 of 7 in Mountain Village
4.5 of 5 bubbles 849 reviews
9.9 mi away
Beaumont Hotel & Spa
Beaumont Hotel & Spa
#8 of 15 in Ouray
4.5 of 5 bubbles 303 reviews
14.9 mi away
The Hotel Telluride
The Hotel Telluride
#1 of 11 in Telluride
4.5 of 5 bubbles 621 reviews
Show Prices
Show Prices
Show Prices

Been to Chipeta Solar Springs Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Chipeta Solar Springs Resort & Spa

Property: Chipeta Solar Springs Resort & Spa
Address: 304 South Lena Street, Ridgway, CO 81432 (Formerly Chipeta Sun Lodge & Spa)
Phone Number:
Location: United States > Colorado > Ridgway
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in Ridgway
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chipeta Solar Springs Resort & Spa 3*
Number of rooms: 25
Official Description (provided by the hotel):
Discover a Southwest Colorado Resort and Spa, your adventure travel and Colorado Staycation destination. This adobe-style Colorado Resort and Spa provides luxury boutique hotel lodging with private hot tubs & patios, summer solar heated Pool, Spa, Yoga & Fitness center, steam room, and sauna. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Hotwire, Priceline, Travelocity, Booking.com, TripOnline SA, getaroom.com and HotelQuickly so you can book your Chipeta Solar Springs Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Chipeta Sun Hotel Ridgway
Chipeta Sun Lodge And Spa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing