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“If you take any advice at all, avoid this place like the plague!” 1 of 5 stars
Review of Econo Lodge

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Econo Lodge
2.0 of 5 Motel   |   4615 N. Elizabeth St, Pueblo, CO 81008   |  
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Ranked #14 of 25 Hotels in Pueblo
Colorado City, Colorado
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“If you take any advice at all, avoid this place like the plague!”
1 of 5 stars Reviewed September 23, 2011

The man who owns this franchise is the devil reincarnate. He is rude and obnoxious. He is mean and treats people like dirt.

Yes, the place is clean. But in the spirit of people who do not support businesses with horrible customer service, please do not do business with this man. Please support any other Pueblo hotel.

If you like to be yelled at and treated like a criminal, by all means stay here. I will vote with my dollar! As a result of my last horrible experience, I will NEVER stay at an EconoLodge again! (I think I may have post traumatic stress disorder after this visit!)

  • Stayed August 2011, traveled on business
    • 5 of 5 stars
      Cleanliness
Helpful?
3 Thank gaggamaggot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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84 reviews from our community

Traveler rating
    28
    23
    13
    5
    15
See reviews for
32
20
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12
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Level Contributor
100 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed August 20, 2011

We were doing a family road-trip, and decided to stay on the cheap. What a surprise!!! This place is great. The staff take great pride in their property. Everything is clean & well-maintained. The rooms are quite basic, but comfortable and more than sufficient for a family on the go. Rates were excellent. Breakfast was great, and the internet access was fast. Kiddo really enjoyed the indoor pool, and I enjoyed the hot tub. Thanks to the staff for a great stay in a great property! This makes Econo Lodge look good!

  • Stayed August 2011, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank lizalot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yankton, SD
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 25, 2011

Very good value @ $69.00 including taxes and breakfast. 4 pillows for each comfortable queen bed. Check in was a bit slow, but friendly. Located adjacent to the interstate near many restaurants.

  • Stayed May 2011, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
Helpful?
Thank dakidoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Collins, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 11, 2011

So there door says no pets,,but come in and ask. I made the error of going into ask,and was allowed to stay with a 30.00 deposit.When the owner or maybe manger came in to check the room, it was like if I was in a prison, and he was checking to see if I had anything bad in the room..I was not happy with the breakfast, and towels were small and thin. If your used to bad customer service,, stay here. But if you like a smile, and a helpful person, good luck!

  • Stayed January 2011, traveled with family
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank gc3conde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 6, 2010

I stayed with my family for one awful night and was woken to strangers walking into our room at 11 p.m.! They apologetically stated that they were given a key for that room. After we bolted the door, again, someone tried to get into our room not five minutes later! I called the front desk and the person apologized (it was he who tried to get in the second time...without KNOCKING or CALLING first).

The next morning when I went to check out, the same, second person that tried to get into our room was at the desk. Turns out, it was the OWNER who didn't knock before barging in after 11 p.m. I stated that I would not pay for one room (we had two) and he proceeded to go on and on about how it was MY FAULT that there was mix up because I changed rooms (which I did not)! I tried to tell him that it didn't need to be an argument but he continued to interrupt and argue. He told me that he was a Christian and a Deacon...very strange...and not very reassuring to me. Obviously, the man has had issues in the past (as seen here on these reviews) and just doesn't get it. He ended up taking $20 off my room rate but he used a higher rate than we were originally quoted when we made the reservation so we ended up paying more in the end.

DON'T STAY HERE. THE GUY IS CRAZY. I understand mistakes happen, but if they do, they will become an unnecessarily larger problem because this place does not take responsibility for them. NOT WORTH IT!

  • Stayed December 2010, traveled with family
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank libfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phoenix
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed August 16, 2009

I travel frequently for my business and stay in hotels weeks at a time. I have never received such rude treatment anywhere. I booked one week at the Econo Lodge; two days before my original checkout date, I extended my stay for another week. The manager said I was all set. I then called hotel the morning of my original checkout date to confirm I was booked, and they said I was. Later that day I extended my room key for the following week.

At 11pm (not a typo), I was woken up by the phone. The manager called and said I needed to come to the office immediately. I inquired why, and he said I needed to sign the paperwork for the following week's stay. I asked if I could take care of this in the morning, and they said no. I texplained how I called or came into their office 3 different times to take care of my extension, and did not appreciate being woken up. I went down to the office, signed the paperwork, and asked for the managers name who called me and also the name of the owner (who instructed the manager to call me.) As soon as I asked for the owner's name, he said, "You get out of here. I call police." LOL! Yes, I wish there was more to the story, but he threatened to call the police because I asked for his name. I said fine, I will leave, but need a refund for the week that I paid for. He would not give me a refund until I paid a much higher nightly rate for the night I wasn't even going to be spending there.

For all that is holy in this world, PLEASE do not support this business...PLEASE!

  • Stayed August 2009, traveled on business
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
4 Thank dongerneedsfood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelNorte Co
1 review
4 of 5 stars Reviewed August 12, 2009

I recently stayed at the econo lodge in Pueblo colorado when i arrived i was greeted by the owner.He was a very nice man. He was respectful to my family.We got to talking were he told me he was in th US Army and now a veitnam vetern and had been in the US for 36 years.I told him it was an honor to meet him because he fought for our country.When we checked into the room it was great.when i came to the front desk to get pool towels I noticed the gold award hanging in the lobby.I asked him about it he said it was from choice hotels for maintence and customer service for 2008-2009. which he said he does the maitenace. Room was spacious,clean, and well maintained.

Stayed August 2009, traveled as a couple
Helpful?
Thank ants22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Econo Lodge

Property: Econo Lodge
Address: 4615 N. Elizabeth St, Pueblo, CO 81008
Phone Number:
Location: United States > Colorado > Pueblo
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 25 Hotels in Pueblo
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge 2*
Number of rooms: 53
Reservation Options:
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Also Known As:
Econo Lodge Pueblo
Pueblo Econo Lodge

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