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“Nice hotel and nice staff” 5 of 5 bubbles
Review of Hampton Inn & Suites Pueblo/North

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Hampton Inn & Suites Pueblo/North
Ranked #3 of 25 Hotels in Pueblo
Certificate of Excellence
Santa Barbara, California
Level Contributor
593 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 413 helpful votes
“Nice hotel and nice staff”
5 of 5 bubbles Reviewed January 30, 2013

Hotel staff were very polite and helpful. The hotel was situated close to several restaurants and other services (FedEx and Best Buy). The hotel appeared to be fairly new and well maintained. Parking is a little messed up in the front, so check in and move to the back after you get your keys.

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kuwells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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319 reviews from our community

Traveler rating
    200
    72
    24
    14
    9
See reviews for
102
74
19
103
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
iowa
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed January 28, 2013 via mobile

Stayed at this Hampton after a long day driving from Phoenix to pueblo. Greeted by a very nice young man in his final year of college(we had a problem with the thermostat in the room and he came right up and fixed it). Large room with king bed. Eating places very near hotel. Had a great sleep. Decent workout room though the elliptical was broken. Adequate options for the breakfast, which is included. We enjoyed our stay.
Ps. Good discounts for AAA or AARP.

Stayed January 2013, traveled as a couple
Helpful?
Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed January 15, 2013 via mobile

I love the consistency of the Hampton brand for business travel and the Pueblo North location didn't disappoint. The staff was friendly (although not as outgoing as other Hamptons I've stayed at now that I think about it).
The breakfasts were fine...pretty good variety.
The fitness center is spacious and nicely equipped.
The location was convenient and there are quite a few chain restaurants nearby. (But venture out a couple of miles and you'll find some great local restaurants in this coll little city.)
Overall, I'd definitely recommend this location if you're in the area.

  • Stayed January 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LoveMyLife20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed November 6, 2012

Let me start by saying I am a Gold Hilton member and soon to be Platinum. I stay at Hampton Inns all over the western US. This was bar none the WORST night's sleep I have had in years at a hotel.

I checked in and was given two keys for room 219 of a 4 floor hotel. I went to "my" room and low and behold there were two suitcases and clothes everywhere. I was tired from a long day of meetings so I went downstairs and told the young lady at the front desk. Her response, "how did that happen?" I have no idea - you gave me the room!!! She then gave me the key for 209 without asking me for the keys for room 219 back. I mentioned it and she said "oh yeah, can I have those?"

Got to my room, changed for dinner quickly and headed out. Little did I know that maybe 15 feet from my window on a roof outside my room was the mechanical for this side of the building. Found that out during the evening while it was going off and on ALL freaking night!!!!

I went down the next morning to let them know to NEVER give me that room again and all I got was "I am sorry". If this is the room and the way they treat Hilton Gold members then I would hate to be a regular Joe off the street. I am seriously thinking of seeing if Westin or Hyatt will transfer my status.

Room Tip: Do not choose room 209!!!!!!!
See more room tips
Stayed November 2012, traveled on business
Helpful?
2 Thank kgdenver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike C, Manager at Hampton Inn & Suites Pueblo/North, responded to this review, November 8, 2012
Thank you for your response and comment that we have a nice hotel. I apologize for the inconvenience regarding the wrong room keys. I discussed the issue with the front desk agent, and she stated she inadvertently put 219 on the key sleeve rather than 209, and that your room was 209 from the beginning. We value all of our guests saftey and security, so this error has been discussed thoroughly and changes have been made so that similar errors will not occur again. She did state, however, that she remade the same original keys she provided you (overriding the 219 room with the 209 room number), so that you would not have access to room 219 again, for the safety of the guest in 219. She states that she did not provide new keys and forget to ask for the old keys back.

I also apologize for the night's sleep in 209. I have looked back in our log book and we have virtually never had complaints about that room being loud, so had our maintenance staff look into the issue to insure that the mechanical equipment was functioning properly outside the building. Please note that we would have happily accommodated a request from you to change rooms had we known about the issue the night of, rather than the morning after, once it was too late to resolve the issue. We would have also moved your luggage and other items to lessen the inconvenience.

Thank you again for your comments. They aid in our ability to provide the best customer service we can to future guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 20, 2012

This hotel was a sweet surprise! Fantastic staff, friendly and caring. They go above and beyond to make your stay go well. Good location near shopping and several food places. Fast food and sit down style.
I would stay again.

  • Stayed September 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LadyConsultant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl M, Manager at Hampton Inn & Suites Pueblo/North, responded to this review, October 23, 2012
We are so glad that you were happy with your stay at the Hampton-North. Please tell all your friends so we can be the best kept surprise in Pueblo.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tennessee
Level Contributor
137 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 bubbles Reviewed October 18, 2012

Not much to say, except this is a rather new property and everything was as it should be: prompt and courteous checkin, very clean and comfortable room, and a good breakfast. There are a number of good restaurants nearby, a big box stores, shopping mall, etc. The location is on the North edge of town, making is convenient if driving in from the DEN airport late in the afternoon like I did. It's just a few miles to downtown Pueblo and the State Fairground.

Room Tip: Al the rooms should be fine as the hotel is far enough off I-25 that truck noise should be minimal.
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank thetractorman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl M, Manager at Hampton Inn & Suites Pueblo/North, responded to this review, October 23, 2012
We are glad that you had a good night's stay and hope to see you again on your next visit to Pueblo.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Walton Beach, Florida
2 reviews
5 of 5 bubbles Reviewed October 11, 2012

We have stayed here a least 8 times in the last year and everyone on staff here have always been professional and courteous. They went out of their way to care for us through a difficult time. I would surely recommend this place to anyone!!

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marie m M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl M, Manager at Hampton Inn & Suites Pueblo/North, responded to this review, October 14, 2012
We are glad that we could make your stay in Pueblo a litttle like home. The staff tries very hard to make your stays at the hotel as plesant and comfortable as possible. We try hard to be the home way from home.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Pueblo/North

Property: Hampton Inn & Suites Pueblo/North
Address: 4790 Eagleridge Cir, Pueblo, CO 81008-2120
Phone Number:
Location: United States > Colorado > Pueblo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Pueblo
#3 Family Hotel in Pueblo
#3 Romantic Hotel in Pueblo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Pueblo/North 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hampton Inn And Suites Pueblo/North
Hampton Inn & Suites Pueblo/North Hotel Pueblo

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