We spent 8 days at this hotel while visiting family. This was the first time we've stayed at a Comfort Inn. The hotel is new and very contemporary. Room was great and bathrooms had an upscale feel. Staff was very friendly and accomodating, however, housekeeping left a bit to be desired. For the first six days the coffee pot was not cleaned and we didn't get new drinking or coffee cups. We had to go to the front desk each night to ask for these items as needed. After speaking to the manager on evening six, we did get coffee and new cups, but the coffee pot was still not cleaned. Several nights my husband left an empty beer bottle and chip bag on the night stand - they were still there when we returned in the evening. We talked with a gentleman who had been at the hotel for over a month and said there were several days that his room had not been cleaned. The breakfast room and items to choose from for breakfast were great. However, days five through eight the chaffing pan did not keep the eggs and sausage warm. One day the sausage was so over done in the microwave before being put in the chaffing pan it was like eating a Slim Jim. My husband travels approximately 45 weeks per year and is very tolerant and understaning of issues that arises, but felt this amongst the worst housekeeping he's experienced - and it was due details that would have taken less than 1 minute to correct. While we were understanding of the issues at breakfast - you never know how many guests will show for breakfast and when they will arrive - the housekeeping issues were unacceptable. If the housekeeping issues are corrected we would give this hotel a 10 out of 10.
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