We have been enjoying the brunch at Mozaic for several years and in the last several times the quality of the food and service had begun to deteriorate; however, we thought we would give them a try once more. It was a horrible experience in that the carving station / omelet chef (and I use the term loosely) was not the regular one; this man was more like a fast food cook and not a good one at that. He used his hands to pry the waffle off the waffle maker (one more than one occasion), and then gave it to the customer (who took it!). He used his fingers to assist in preparing an omelet. He used his fingers to remove a piece of pork and placed it on my plate - his finger nails were dirty!!!! My husband ordered his eggs over-easy and this chef tried to flip them, they stuck to the skillet and so he used his hand to put them into the garbage. He used the same frying skillet for an omelet and then made my husbands eggs. He used his hands to pick up the roast beef, etc.
The variety of foods both hot and cold has declined. While the bison short ribs were good - there was only one rib left in the server and was not refilled within our dining period. The refill of entres and fruit plates were inadequate to the number of diners present. The wait staff was less than efficient and while pleasant there were several incidents where they could / should have been more attentive. Their uniforms are black and show that they have not been changed in some time. we were there at 11:00am and the uniforms were sloppy and soiled. The hostesses are teenagers who do not know how to comport themselves. All in all, I think the same family owns this restaurant / Inn, but the quality of food, service and cleanliness has denigrated seriously. Not only will we not return, but we have shared our experience with many of our friends.