After spending the day at the wonderful wineries in the Palisades area, my 2 adult children and grandaughter were looking for a wonderful restaurant to top off our perfect day. One of the local shop owners suggested the Red Rose Cafe. This was a rather quaint restaurant serving Asian/Italian food. We arrived early around 4:30pm for dinner and we were the only ones there, but realized that it was early. After about 5 minutes we were waited on by the owner; an older Asian woman. She took our drink orders and after that we waited about 15 minutes and a tall Asian man took our food orders. The menu was very diversified and had some rather unique items on the menu and our appetite was piqued.
The nightmare began when our waiter delivered our food. Everyone was smacking their lips as he set their entrees on the table, BUT, he didn't bring me what I had ordered. I had ordered a seafood entree and he brought out a sausage and pepper dish. Though it looked appealing, I was in the mood for seafood. He immediately went into a tirade, telling me that I had NOT ordered seafood! I told him that I believe that I know what I had ordered! He runs back to the bar area, grabbed a menu and proceeded to bring it back to me, screaming, ranting and pointing to what he said that I had ordered. I told him to just forget it and I was not going to have anything! He never returned to our table, but when the owner brought our checks, which I wasn't charged for mine, I told her that I had never been treated so poorly by anyone in the restaurant business in my entire life. Nothing was compted to anyone in my party. She did not apologize and said that everyone is happy with the food and service there. I told her that I was sure she had heard of Trip Advisor and she could be assured that she could read my review along with millions of other people. There must be other good restaurants in Palisades that you can enjoy good food and be appreciated at the same time.