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“Carpets not vacuumed, and filthy, time to call a professional to clean them”
Review of HillSide Inn

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HillSide Inn
Ranked #10 of 14 Hotels in Pagosa Springs
North Park Colorado
Level 6 Contributor
100 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Carpets not vacuumed, and filthy, time to call a professional to clean them”
Reviewed January 31, 2013

We stayed when it was very slow. We counted 8 cars in the parking lot, so they weren't busy. There was no excuse to not vacuum the hallways, stairways and common areas. They have a couch in a common area to overlook the mountains, but it had food all over it from the last person that sat on it. The furniture in the room was very worn. The sinks very cracked and old. Carpet filthy....time to have a professional come clean it. The property use to be a Holiday Inn, but I can see why it isn't anymore. Breakfast was ok. We wouldn't stay again. We stayed at the Econolodge for the same price, and it was much cleaner and nothing fancy, but clean, and the furniture wasn't worn out. They also vacuum their common areas.

Room Tip: Don't stay here
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank north014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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173 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Italian first
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English first
Phoenix, Arizona
Level 6 Contributor
140 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed January 27, 2013

Beds were sagging in the middle, made for uncomfortable nights of sleep. But the hotel allows dogs, so double thumbs up for allowing us to travel with our two well-behaved large dogs! Hot tub was a good temperature, enough jets and heat to soak sore muscles after a day on the slopes.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Winter_Grrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 25, 2013

This motel is probably the best in class for this area. The property is relatively modern with clean large rooms, good room amenities, and an indoor pool and hot tub. Most noteworthy is the selection of entrees in the hot breakfast buffet which is included in the room price. Situated between downtown Pagosa Springs and the western side of town, where many of the restaurants are located, the motel is located a short distance off the main highway making for a very quiet stay. Not the least expensive motel in town but the best place for overall value.

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank JimP900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 19, 2013

The man at the front desk was very unwelcoming and brusque at my arrival, setting quite an unpleasant, inhospitable atmosphere for my vacation. I am still very upset at his demeanor towards me when I checked in. Also, the hotel is older. One positive is that the rooms are large. The furniture is older. Have not tried the swimming pool and hot tub. Will not be returning back paying such an expensive price when the front desk acts like we are a bother.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kim k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Pagosa Springs hotels

Golden, Colorado
Level 4 Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 12, 2012

We stayed at this hotel once before. They were so helpful this last trip. There was a death in the family and they were so accommodating and pleasant about everything. This last trip we did not get to use the accommodations. I do believe the pool was a bit cold on the 1st trip down. It is a great place to stay if you want a decent room for a decent price and it is close to downtown Pagosa. The breakfast has a variety of choices, biscuits and gravy, cereal, yogurt, fruit, bagels and rolls.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank StevenandShelley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 1, 2012

I recently went to a wedding in Pagosa Springs and this property was part of the wedding plan. The indoor pool was COLD the Hot Tub was FILTHY there were no towels in the pool area and not enough towels for all guests we used our room towels at the pool for our kids and then were left with no towels until more could be washed... Then we still weren't given any clean room towels just pool towels. The beds were AWFUL most uncomfortable nights I have ever had to endure while on vacation. The room was DIRTY. The floor was disgusting luckily I did not let my children down there were left over pills and bullets under the dresser! The bed shams were so dirty they were a different color on the bottom. I politely addressed these issues with the GM/Owner but was shrugged off charged in full and not invited back. I don't think they fully understand the business they are in. I have been in this business for over 20 years and these folks could use a visit from Gordon Ramsey if not soon it may be too late. GROSS! I am writing this because Tripadvisor was listed on the door ;0(

Room Tip: Try a different Hotel in town.... Better price, Better rooms, Better Value somewhere else.
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank EarthbirthMama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dillon
Level 6 Contributor
363 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed September 4, 2012 via mobile

Ok property staff friendly , rooms avg with avg amenities would be nice to have refrig in rooms breakfast better than most location good ez in and out. Holiday weekend place was full, but didn't hear a lot of noise from other guests.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Snowpiste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about HillSide Inn

Property: HillSide Inn
Address: 2 Solomon Dr, Hwy. 160 W., Pagosa Springs, CO 81147-9435
Location: United States > Colorado > Pagosa Springs
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 14 Hotels in Pagosa Springs
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — HillSide Inn 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Here at the HillSide Inn you will find quality and comfort in Pagosa Springs lodging at a price you can afford. We want to make sure that you are happy with your stay. If you are searching for a hotel in Pagosa Springs with the luxuries that you can afford, then HillSide Inn is your choice. ... more   less 
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Also Known As:
Hillside Hotel Pagosa Springs
Holiday Inn Pagosa Springs
Pagosa Springs Holiday Inn

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