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The Springs Resort & Spa
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Reviews (3,775)
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2,249
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All reviewshot springshour accessthe riverpools are greathot poolsdeluxe roomhotel gueststhe san juan riverspring poolsbath houserelaxing stayfire pitwolf creektubsrobespagosasulfur
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3,331 - 3,336 of 3,775 reviews
Reviewed January 30, 2014

Wonderful trip! We loved our room we felt right at home! Soaking in the tubs was so relaxing! The waters are truly healing. We are sure to recommend this resort to friends, we will be returning shortly!

  • Stayed: January 2014, traveled as a couple
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Review collected in partnership with this hotel
Thank Drstrangeeyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this reviewResponded February 4, 2014

Thank you for reviewing our family-owned resort hotel. We're glad you enjoyed the therapeutic mineral water at The Springs Resort. We'd like to thank you for your feedback and we hope you consider joining us again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 29, 2014

service was excellent
clean&nice rooms
hot springs where excellent
it's worth the money to stay and soak in the tubs
the view of the river was great....................................................

  • Stayed: January 2014, traveled as a couple
    • Value
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Review collected in partnership with this hotel
Thank Duane T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this reviewResponded February 4, 2014

Thank you for reviewing our family-owned resort hotel. It is of utmost importance to The Springs Resort & Spa to make every stay a positive experience for all of our guests. We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 29, 2014

Too expensive!!! $200 a night for a room is a bit overpriced. Bigger rooms for cheaper directly across the street. Nice to have full access to the pools but not worth the price of the room as far as I am concerned!!

  • Stayed: January 2014, traveled as a couple
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Review collected in partnership with this hotel
Thank Debi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this reviewResponded February 4, 2014

We'd like to thank you for taking the time to review your stay! We're glad you enjoyed the therapeutic mineral water at The Springs Resort & Spa. We strive to be competitive to comparable natural hot spring resorts and offer our guests additional perks, such as the complimentary access to our VIP pools, as well as robes, towels, bathhouse lockers (if needed) and a 24-hour beverage bar. Additionally, we encourage our guests to soak on both their arrival and departure days (2 full days) a $212 value! We'd like to thank you for your feedback and we hope you consider joining us again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 27, 2014

Average-Poor customer service for the high price. Requested to check-in early, eat lunch & watch Broncos play-off game in room. Was told that we would have to wait, because hotel was full the previous night. We waited 2 1/2 hours, till it was time to actually check-in! Really appreciate the extra effort, to check in & find that we could not be accommodated in any way.

  • Stayed: January 2014, traveled with family
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Review collected in partnership with this hotel
Thank Kris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this reviewResponded February 4, 2014

We are sorry to hear about your less than excellent experience at The Springs Resort & Spa. We'd like to address your concerns. Our daily check in time is at 4pm, we try our best to accommodate special requests, but on busy weekends it is more difficult. Our staff should have informed you that we would have the games on in The Phoenix Room lounge inside the Ecoluxe building. It means a lot to the owners and management to have feedback on the areas where we can improve our accommodations and service. Thank you for giving us the opportunity to correct our mistakes and make every future experience excellent!

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Reviewed January 27, 2014

We recently stayed at The Springs Resort & Spa for our honeymoon, and absolutely loved it! The staff & accommodations were unbelievable...it's pretty much impossible not to relax here! This really is the perfect getaway destination!!

  • Stayed: January 2014, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Delani S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringsMgmt, Public Relations Manager at The Springs Resort & Spa, responded to this reviewResponded February 4, 2014

Thank you for your glowing review of our family-owned resort hotel. Congratulations on your union, and thank you for making us a part of the special moments in your life! It is of utmost importance to The Springs Resort & Spa to make every stay a positive experience for all of our guests. We hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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