This review is for a "premium room" in the main hotel.
I had the opportunity to stay at the Springs Resort for two days while on vacation in Colorado.
Upon my arrival, I walked into the main building and found it to be nice but......seemingly vacant. I walked around for approx. 10 minutes before I saw an maintenance worker and asked where the front desk was, since it was apparently not in the main building! Management should reconsider this aspect for overall service and safety.
After being directed to the front desk, I spoke with an agent (cannot recall his name) and booked a room. The price of the room was very expensive, however it should be noted that entrance to the hot springs IS included.
The room was quiet and nice, however I was surprised to see that some of the furniture was quite worn.
The hot springs were very nice! Employees were constantly cleaning and checking temperatures in each spring. By evening the springs had become crowded, but the next morning I discovered them to be near vacant!
Overall great experience, however minor service and maintenance could make this place an excellent experience.
- Official Description (provided by the hotel):
- A family-friendly hot springs resort in the heart of Pagosa Springs Colorado. Offering 23 individual soaking pools of varying temperatures terraced along the banks of the beautiful San Juan River. 100% naturally therapeutic mineral water. All our pools are fed by the Guinness record holder for the World's Deepest Geothermal Hot Spring. Included are a swimming pool, wading pool, waterfall and jetted tubs. The Springs has various room types for our overnight guests, options range from budget to luxury lodging. Photos of each room type from Classic and Deluxe, to our Mountain and Signature Suites are available on our website. Rooms are a great value as they include many additional perks such as 24-hour access to the hot springs, Platinum passes for 2 days (arrival and departure day until 6,) complimentary access to our 5 Relaxation Terrace (18+) soaking tubs, upgraded towels, and plush robes. ... more less
- Reservation Options:
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- Also Known As:
- The Springs Hotel Pagosa Springs
- Springs Hotel Pagosa
- Springs Pagosa