From the get go, this place was a serious disappointment. We had just driven 7 hours and wanted to just check in and relax without someone trying to get us to attend a timeshare presentation for a few goodies. I said three times, we were there to ski only, and she didn't stop. Next, we were told the activity center across the street would sell us lift tickets. It didn't and it couldn't since it was closed. The front desk obviously didn't know the schedule of the activity center or that we couldn't get discounted lift tickets at that time. When I went to the same activity center on a different day to use the internet advertised in the brochure, I was ignored by two employees stuffing envelopes and chatting. When I was finally acknowledged, one of the women said they didn't have internet there and hadn't for two or three years. The first time I flushed the toilet with only a small amount of toilet paper in it, if overflowed and gave me a toilet shower before I could get the water turned off. The heat dropped down in the unit to 46 degrees two nights in a row when the thermostat just turned itself off, and the volume on the tv went up and down on its own. I wondered if the place had gremlins or something. Although there had been a big storm a few days before our arrival and there were very few guests, the parking lot, sidewalk, and porch had not been shoveled so we dragged our bags through the snow. When the battery on my car went dead and I called to say I needed a jump and had my own cables, I was informed it is not in the the policy to jump cars. The unit was drafty and had a 3/8 inch gap all around the front door that literally showed daylight. The unit looked like it hadn't been updated since the 80's and was cheaply constructed. Chipped pink countertop, old brass fixtures, old jacuzzi, etc.
Pagosa Springs is a charming town and the ski resort is awesome, but I will not stay at the Wyndham again.
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- Also Known As:
- Wyndham Pagosa Hotel Pagosa Springs
- Wyndham Hotel Pagosa Springs
- Wyndham Pagosa Springs
- Pagosa Springs Wyndham