As a family we have stayed in these units many times over the years. We stayed 7 nights beginning on Christmas Eve. On the first night we noticed that the garbage disposal leaked. We reported it the next day (first full day.) Not only was it not fixed for the entire week, it quit working completely. We stayed in newer digs with Wyndham over Thanksgiving (The Masters) and requested these again for Christmas,but were denied.
Finally, after a long day of skiing, we looked forward that evening to a warm hot tub only to come home to a cold tub When I reported this to the front desk, she just said it's normal for them to be cold if they were "just serviced". Truth is she had no idea whether it was serviced or not. It could have been broken. She made no effort to apologize or make any sort of effort to find out what really happened. My kids were disappointed, as was I.
Also, on the last night of our stay, the second half of the lock off was invaded after ten oclock by some really rowdy loud neighbors. Sleeping was impossible until well after 1:00 am.
We will never be back.
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- Also Known As:
- Wyndham Pagosa Hotel Pagosa Springs
- Wyndham Hotel Pagosa Springs
- Wyndham Pagosa Springs
- Pagosa Springs Wyndham