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“Great view” 3 of 5 bubbles
Review of Box Canyon Lodge & Hot Springs

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Box Canyon Lodge & Hot Springs
Ranked #6 of 15 Hotels in Ouray
Certificate of Excellence
Brandon, Mississippi
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Great view”
3 of 5 bubbles Reviewed July 31, 2014

We stayed three nights and enjoyed our time here. The room was clean with comfortable beds. The carpet looks old, but the housekeeping staff really works hard to keep everything clean. There is coffee, apples and muffins available for a very light breakfast in the office lobby. The ice machine is also in the office. There are 5 hot tubs which are heated by the natural springs. They are large wooden barrels on three separate decks, two of the hot tub jets work well. There is a small laundry room available which is also used by housekeeping. Everything in town is within walking distance.

Room Tip: There are some rooms with sofas and an apartment available. Upstairs is quieter
See more room tips
  • Stayed July 2014, traveled as a couple
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Barb1121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen A, Owner at Box Canyon Lodge & Hot Springs, responded to this review, August 24, 2014
Dear Barb1121,

Thank you for taking the time to share your recent visit with us.
Our goal at the Box Canyon Lodge& Hot Springs is to provide every guest with clean, comfortable rooms, and excellent service.
We have four all natural mineral hot spring tubs tiered on the hillside in our courtyard, which are exclusively for the use of our guests. The intimate setting of these tubs is a wonderful respite from the hectic world. Because the water is pumped directly into the tubs without any filtration, we have temperature gauges on each tub to maintain comfortable temperatures. Sometimes, the pumps will automatically turn off for short periods in order to regulate themselves.
Located in the southwest corner of Ouray, the Box Canyon Lodge & Hot Springs is an easy walk either to all of the restaurants and shops on Main Street, or hiking and jeep trails.
Once again, thank you for writing a review of our property, and we look forward to seeing you again!

Best Regards,

Karen Avery
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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607 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Toms River, New Jersey
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed July 25, 2014

This is a very nice motel that has it's own hot spring soaking tubs on site. Relax and enjoy the mountain views. The rooms were clean and comfortable. It's a short walk to town. I wouldn't hesitate to recommend this place!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank COH456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kavery123, Owner at Box Canyon Lodge & Hot Springs, responded to this review, August 6, 2014
Dear COH456,

Thank you for taking the time to write a review of our property!

It is always a pleasure to hear from our guests. You are very important to us.

Our four mineral hot spring tubs tiered on the hillside in our courtyard are truly the best way to relax and enjoy the magnificence of Ouray.

We strive to exceed the expectations of every guest by providing clean, comfortable rooms, beautiful grounds, and knowledgeable, friendly staff.

Thank you again for sharing your recent visit, and we look forward to seeing you again soon!

Best Regards,

Karen Avery
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed July 24, 2014 via mobile

Our stay at the lodge was great. The room was wonderful, right outside the tubs. I was able to relax in the hot tubs morning and night, on the 4th of July weekend. Main Street was a quick walk, with everything close. The bath room was stocked with high end shampoo, cond, and body wash (i'm a product girl and used them all!). Note for the muffins, I liked them. They are homemade so now supermarket taste. I can't wait to return.

Stayed July 2014, traveled as a couple
Helpful?
1 Thank Emily V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kavery123, Owner at Box Canyon Lodge & Hot Springs, responded to this review, August 6, 2014
Dear Emily V,

Thanks so much for sharing your recent visit with us!

Even on the Fourth of July, our four hot spring tubs are the ideal escape. The intimate setting along the hillside in our courtyard feels far away from all of the activity, even though it is just a short walk to Main Street and everything it has to offer.

We offer a very light continental breakfast, using local ingredients and providers as much as possible. We actually roast our own coffee, which we provide both in the lobby as well as in your rooms, and a local bakery bakes fresh, organic muffins for our guests.

I am so pleased that you enjoyed your stay with us, and we look forward to seeing you again soon!

Best Regards,

Karen Avery
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morristown, Arizona
Level Contributor
298 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
4 of 5 bubbles Reviewed July 23, 2014

We were happy with our choice to stay here in Ouray. I thought the staff was very helpful & accommodating. The rooms could use a makeover but were not bad, just outdated. The location is on the edge of town, but the short walk to town is a nice one & worth it.

  • Stayed June 2014, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kellie Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kavery123, Owner at Box Canyon Lodge & Hot Springs, responded to this review, August 6, 2014
Dear Kellie Z,

Thank you so much for sharing your recent visit with us in beautiful Ouray, Colorado!

Our goal at the Box Canyon Lodge & Hot Springs is to provide every guest with clean, comfortable rooms, meticulously maintained grounds, and friendly professional staff.
Located at the Southwest end of town, we are indeed convenient both to all of the restaurants and shops on Main Street as well as a variety of hiking trails and jeep roads.
Thank you again for taking the time to review our property, and we can't wait to have you come visit us again!

Best Regards,

Karen Avery
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Golden, Colorado
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed July 22, 2014

We came to Ouray for a long weekend with some friends. It was our first time staying here at Box Canyon Lodge and Hot Springs. We really enjoyed the peaceful location and relaxing in the hot springs. The room was very nice, clean and nicely appointed. We would definitely stay here again!

  • Stayed July 2014, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank bmrchk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kavery123, Owner at Box Canyon Lodge & Hot Springs, responded to this review, August 2, 2014
Dear bmrchk,

Thanks so much for taking the time to share your recent visit with us!
It is always a pleasure to welcome visitors for the first time.
Our goal at the Box Canyon Lodge is to provide every guest with clean comfortable rooms, excellent service, and a memorable experience in what we like to consider one of the most beautiful places in the country.
Our mineral hot spring tubs are indeed the icing on the cake, as it were. Nestled on the hillside in our courtyard, the intimate setting is ideal for a relaxing getaway.
Once again,
Thank you for writing a review on our property, and we look forward to seeing you again very soon.

Best Regards,

Karen Avery
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed July 20, 2014 via mobile

This is our new favorite spot! We've been on a 18 day road trip across the US and we decided to return here after getting to California. The rooms are clean quiet and the beds are very comfortable. The best part of this hotel is the hot springs! Wooden hot spring tubs overlooking Ouray's Rocky Mountains!! The 4 tubs vary in temperature so you can pick the tub you like. The are tucked behind the hotel away from any traffic...very nice and relaxing! Staff is also great!

Stayed July 2014
Helpful?
2 Thank dani c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kavery123, Owner at Box Canyon Lodge & Hot Springs, responded to this review, July 29, 2014
Dear danielle c,

Thank you so much for taking the time to write a review of our property!
Our mineral hot spring tubs are indeed wonderful. Set on the hillside in our courtyard, each of the four tubs offers a slightly different view of the surrounding mountains.
The intimate setting is ideal for a relaxing soak away from all of the activity of town, yet we are still just a short walk to all of the restaurants and shops on Main Street in one direction, and a variety of hiking and four wheel drive trails in the other.
Our goal is to exceed the expectations of our guests by providing clean, comfortable rooms in an atmosphere of relaxation with friendly, professional staff.
Thank you again for sharing your recent stay, and we look forward to your next visit.

Best regards,

Karen Avery
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Staines, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed July 3, 2014

We felt the Hotel was good value for money. The room was certainly not the most modern hotel room on our trip, and it definitely sloped from the back window to the front door. You could definitely feel the slope when walking in and out of the bathroom, to the point that the bathroom door would never stay open. Plus points were that it had a decent sized fridge, a microwave and a safe, and also washing facilities on site. The complimentary breakfast was not really worth going down for, quite pitiful really. Also, during our road trip you get used to Hotels having complimentary coffee, and regularly checking if they are empty, and re-filling them. Not here, a couple of times we attempted to get coffee, found it was empty, and told by the lady at the front desk, "Sorry, once its gone..its gone". That's a fine response. maybe we will try another Ouray Hotel next time.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Steve P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kavery123, Owner at Box Canyon Lodge & Hot Springs, responded to this review, July 10, 2014
Dear Steve P,

Thank you so much for taking the time to share your recent visit with us. We are a small property, and depend greatly on the feedback, both positive and negative, from our guests.

As with most of the hotels in Ouray, this is an older property. Prior to becoming the Box Canyon Lodge & Hot Springs in 1959, the property began in 1925 as the Cogar Sanitarium. Later the property sold and was renamed the Sweet Skin Sanitarium.
As might be expected with older buildings, in addition to a colorful history, we do have some rooms that are settling. I wish you had let us know if the room was unpleasant to you so we could have moved you to a different location on the property.

Because we are a small property, nestled in the hillside, unfortunately, there is not space to build a commercial kitchen and provide a full breakfast. In order to provide something to our guests, we offer a very light continental breakfast; fresh roasted coffee, juice, muffins baked by a local bakery, and fruit.
Typically, we do put the coffee away at 11:00 am, particularly in the summer months when most people do not want warm beverages, however we are always happy to brew a fresh pot when requested.
We pride our selves on having a staff focused on exceeding the expectations of every one of our guests by providing clean, comfortable rooms and excellent service. I have spoken at length with all of my front desk agents regarding your experience. I apologize that you felt this was not the service you received, or that we expect from our staff.
I am glad that you did enjoy Ouray, and were able to take advantage of our on site laundry room and hot springs.
I do hope that you decide to come and visit us again and give us a chance to demonstrate our brighter side.

Best Regards,

Karen Avery
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Box Canyon Lodge & Hot Springs

Property: Box Canyon Lodge & Hot Springs
Address: 45 Third Avenue, Ouray, CO 81427
Location: United States > Colorado > Ouray
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Ouray
#4 Romantic Hotel in Ouray
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Box Canyon Lodge & Hot Springs 2.5*
Number of rooms: 39
Official Description (provided by the hotel):
The Box Canyon Lodge & Hot Springs is Ouray's most popular getaway experience. We offer extremely clean, attractively decorated rooms with a unique rustic flair. Our rooms range from king sized suites to beautifully designed honeymoon suites. Our rooms come equipped with Satellite TV, Wi Fi, and microwaves. Kitchens and fireplaces are also available for select rooms. Our hot tubs are what keeps our guests returning every year. Utilizing the natural local hot springs, our barrel shaped hot tubs offer a relaxing and unique experience for our guests. Open all day long, our guests enjoy a beautiful view of the San Juan Mountainside, under a gorgeous sky or a blanket of stars. Our guests enjoy relaxing in our springs after a long hike or jeep trip up the mountain during the summer, or after a challenging ski trip or ice climbing excursion in the winter. The natural, beautiful countryside offers the perfect backdrop to a wedding as well. We are able to accommodate wedding parties with advance notice. Join us for your next getaway, and see why our guests keep coming back every year. ... more   less 
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Also Known As:
Box Canyon Lodge And Hot Springs
Box Canyon Lodge & Hot Springs Hotel Ouray
Box Canyon Ouray
Box Canyon Hotel Hot Springs

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