Very scenic location
Great waterside (kids had a blast!)
Relaxing 90 degree pools and hot springs in the creek
Large, clean cabins
Friendly pool and housekeeping staff
Overwhelmed and unprepared front desk staff
Limited wifi in lobby only and bad cellular service unless you have AT&T (this may be a pro for some:)
Ok, those are the basics. If you are interested in the details, read on:
We arrived to a large family reunion to find out they had dropped a large family cabin that was to house 9 members of our family due to front desk confusion over several members having the same last name. Lesson: confirm your reservation prior to the drop date with first/last name and complete credit card number. Unfortunately the resort was booked out so we had to cram the displaced folks into other cabins. The resort offered free horseback riding lessons at their stables and use of the conference room for our group and reimbursed us for the air mattresses I purchased at the ALCO in Buena Vista. 6 families were inconvenienced.
The upper pool and waterslide were fantastic! The kids could have spent all day there. The staff was friendly and/but laid back. Towels were nice and plenty of lounge chairs. We had to clear the deck a couple times due to lightning, but you can't complain about mother nature.
We stayed in a large log cabin. It was very nice. Large master bedroom with a large bathroom and king bed Second smaller bedroom with queen bed. Second bathroom off the hall which is smaller than the master. Small kitchen with 4 burner electric stovetop, small dishwasher, sink, all pots and pans, plates and glasses and utensils for 10. Microwave. Toaster. (no oven). Coffe maker. Table that seats 4. Comfortable queen couch bed (yes, comfortable) in the living area, outdoor patio with rockers and tables. Very large loft with two queen size beds. it would have been fantastic for our party of 9, but we ended up with 13 due to the dropped reservation.
The lobby has wifi. It was a bit unreliable and crashes all together due to a power surge. AT&T cellular works great up there, but not Verizon.
The thermal pools were great, but they seem to be having a problem with the adults only pool that is reserved for those booked at the resort. It turned my sister in laws hair green. And I don't mean green... I mean GREEN. Teal green. She has low lights (processed hair) and we used the upper pool for 2 days without a problem. One hour in that adult pool and the portion of her hair that was in the water was a dark green. We saw several other green haired women after the fact and the front desk admitted that they were aware of the problem. A sign would have been nice. They comped one night ($380) to cover the cost to repair the hair, replace my white bathing suit hat was green and the air mattresses I addressed earlier. My uncle's toenails also turned green. WARNING: Stay out of the adult pool.
We also booked a BBQ buffet with their restaurant. It was fine, but over priced. $20 for beef, potato salad, rolls and cole slaw. Plus a 20% gratuity...on a buffet? They didn't even pour water or take drink orders.
I would book this resort again, because it is a very nice set up, but beware.
- Official Description (provided by the hotel):
- A gorgeous natural oasis surrounded by towering peaks. Your perfect getaway, with every amenity. Mount Princeton Hot Springs Resort is where you can do it all. Satisfy your quest for adventure, experience the healing powers of Colorado hot springs, and indulge in pampering spa treatments. Unlimited outdoor recreation alternatives for every interest, in every season, at every level. Gourmet meals, choice lodging, and our welcoming staff await you. ... more less
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- Also Known As:
- Mount Princeton Hot Springs Hotel Nathrop