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“Beautiful setting; service very good on last vist”
4 of 5 bubbles Review of Beso de Arte

Beso de Arte
Ranked #10 of 22 Restaurants in Morrison
Cuisines: Latin, Spanish
More restaurant details
Restaurant details
Good for: Families with children, Bar scene, Romantic
Dining options: Lunch, Dinner, Full Bar, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff
Description: 303-697-3377
Marana, Arizona
Level Contributor
112 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
“Beautiful setting; service very good on last vist”
4 of 5 bubbles Reviewed July 16, 2012

Living close by, we go to this restaurant fairly frequently- enjoy summer evenings sitting by their "waterfall". Had a great waitress on our last visit July 12- she was extremely pleasant, efficient, food came quickly, well prepared and presented and did not have to ask twice for anything- she went they "extra mile" and even brought us extra chips and salsa without us asking. That being said, we have been there other times where service was extremely slow and had to keep asking for items. It may somewhat depend on the volume of customers they have. NIghts when Red Rocks Amphitheater has a concert - they seem to not be able to keep up. The portions are quite ample overall and food is good.

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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126 reviews from our community

Visitor rating
    50
    34
    17
    16
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Saratoga, California
1 review
“Wonderful lunch!”
5 of 5 bubbles Reviewed July 15, 2012

I had the pleasure of stopping at this restaurant on a trip last week from California. Wow, what a treat it was! I started out by having a glass of sangria, and it was served w/complementary chips & salsa. Very flavorful sangria, and a generous serving! The chips were outstanding, as well. I chose the grilled Watermon arugula salad with chicken. It was a hot day, so this sounded very refreshing. This salad went way beyond my expectations! The combination was very flavorful and one of the best salads I have ever had! It was served with a generous chunk of watermelon, also very delicious. The chef has a hit with this summer salad! Loved the ambiance (patio) and the music chosen was perfect.. The wait staff were friendly and attentive. I rate it an A+ on all levels...make a stop here - it's worth it! Wish it were near me - I would definately visit frequently!

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Ginny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
1 review
common_n_restaurant_reviews_1bd8 4 helpful votes
“To the owner of Beso de Arte”
1 of 5 bubbles Reviewed July 7, 2012

Very poor service and if you have new management you should consider changing the way you train your manager. Waiter took our order and then we waited over 1 hour for our food. We waited about 25 minutes for 1 glass of wine.
The manager was probably the worst part of the entire evening...your entire staff was pretty rude. We would not go back. Cute place but your service is what really counts...and it was awful.

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
4 Thank Heather H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado, United States
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Very poor service and rude manager”
2 of 5 bubbles Reviewed July 7, 2012

We were seated pretty quickly at a table that was not where we wanted, and then it went downhill from there. It took a little bit to get our drinks, not too bad. Our dinner took FOREVER to get We were on our way to a concert that we ended up getting there late due to poor service. We had to question our waiter a couple of times as to how much longer, we are sure that our order got lost in the kitchen somehow. We had also ordered one more glass of wine that we did not receive, so we had to go up to the bar 15 minutes later to get it ourselves. ( they did finally deliver it appx 25 minutes after we ordered it). Our dinner did arrive and was delivered in stages instead of all of us receiving it at the same time. With this being the type of food that is made ahead of time basically, there was no excuse for the poor service. We did talk to the manager at the end of the dinner to explain the situation, she was very rude to us and just kept saying she was sorry for the service, and what did we want her to do about it. We told her it was her decision as to how to make the situation better. We were not asking for a free dinner, but she offered nothing. She did not have the authority to comp us in any manner. To me this is poor training by head management, owner, you always try to keep your clients happy. It would have been nice to at least comp us for the one drink that we had to go get ourselves. We were offered nothing, just told there was nothing she could do about it. I think they all need some type of customer service orientation to keep customers happy. As I said the food was good, they need work on the personal touch.

  • Visited July 2012
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank Ellen987654
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montanita, Ecuador
2 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Worst customer service ever”
1 of 5 bubbles Reviewed July 7, 2012

This review is to the owner of the restaurant. You have a nice setting and food, if only your service was better. It was absolutely deplorable, the worst I have ever had. Our waiter forgot to put in our order completely for a party of 7. When we asked where our food was, the reply was "oh yah", and miraculously it appeared 10 minutes later. This is all pre-made food, this this is not difficult to figure out. Then the manager comes over and ask how everything was and we politely let her know the problem. None of us have ever been to a restaurant that did not immediately offer to comp you for a meal or drinks. You manager told us it was up to us to tell her what we wanted her to do about it. So we had to suggest that the proper restaurant response about a complaint was to comp some thing, to which she replied she did not have the authority to do that. When we left, one of our party was still in the restroom, and when she came out over heard all the help complaining about us! You have some serious problems with your help. It appears that they have an attitude that customers are mostly tourist that will most likely never be back anyway, so they do not care about the customer. That is not the case in our party, and I am sure the residents will not be back. Do not go to this restaurant if you are on a schedule, they almost made us late for our concert. Food is ok, very spivey, I would not go back

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
4 Thank DandD_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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