Let me start by saying the rooms and the hotel are clean and in good condition and If I wouldn't have had an issue I would be giving this hotel 4 or 5 stars.
Here is what happened. My husband and I went over to the movies and stayed at this hotel because our normal Hampton Inn was already full for the night.
Getting ready for bed at about 11 pm you can hear kids running and screaming up and down the halls. I didn't think much of it and was able to go to sleep. But at 6 am I was rudely awoken by girls screaming and yelling and banging doors. I got up and they were no longer in the hall way. When I went down to breakfast (it was good and the staff very friendly) I heard others who were also on the 3rd floor that had been kept up all night by the same group of girls I had heard. I went and talked to the front desk and all I was told was I'm Sorry, it was a girls birthday party sleep over. Not anything else. No its not completely the hotels fault, The parents should keep better watch over their children. But could the hotel have not put the sleep over party on the 1st floor away from other guests that might want to sleep? I expected some kind of compensation. Even a 5% discount would have meant something. We had a similar experience in one of the Hilton Chain hotels and our room was comped without me even having to complain.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites Montrose, Colorado offers Newly Renovated Clean and comfortable Rooms and Suites. Located in the heart of Montrose offering the most complete services and amenities for the business and leisure traveler, 15 minutes from the breathtaking Black Canyon National Park, gateway to Southwest Colorado and Telluride. Seven meeting rooms for conference and banquets for up to 450 people. Free Airport shuttle. Complimentary breakfast, internet and parking. Lap Pool, business center, inside and outside hot tubs, fitness center. ... more less
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- Also Known As:
- Holiday Inn Express Montrose - Townsend Hotel Montrose
- Holiday Inn Montrose
- Montrose Holiday Inn