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“Great return stay!!”

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Red Arrow Inn & Suites
Ranked #5 of 10 Hotels in Montrose
GreenLeadersBronze level
Tunica, Mississippi
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great return stay!!”
Reviewed May 28, 2014 via mobile

We returned to Montrose for a visit and wanted to stay at The Red Arrow Inn & Suites again. Since our last visit they had made a few upgrades and we enjoyed our visit even more than the last. The pool was open and all the grounds were beautiful. They suggested we stay in one of the rooms with an outdoor patio that looked out on a beautiful lawn. This was perfect for early morning coffee. The staff was so helpful and friendly. Of course they had fresh baked cookies and coffee when we arrived and had a wonderful breakfast with fresh eggs from local suppliers. Can't wait until our next visit.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Linda D D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerRedArrow, Manager at Red Arrow Inn & Suites, responded to this review, June 4, 2014
Dear "Linda D D",

We can't begin to tell you how much we appreciate your return visits. Having regular guests is one of the best parts of our job. Hearing positive feedback is always rewarding but even more so when it comes from someone who continues to choose us when traveling to Montrose. We sincerely appreciate your business and look forward to seeing you on your next visit to Montrose.

Travel safely,

Heather
Manager
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526 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (121)
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English first
Denver, Colorado
Level 4 Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 24, 2014

The Red Arrow has become an independent hotel and the change has not impacted the terrific service. The rooms are large and comfortable, with nice amenities. Staff are helpful and friendly and try to accommodate any request. The breakfast has improved as well. For the pricing choices available, there is not a better place to stay in Montrose.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank corwpr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerRedArrow, Manager at Red Arrow Inn & Suites, responded to this review, June 4, 2014
Dear "corwr",

It is so nice to hear your comments. We are so excited about our new direction as a hotel and a brand and sincerely appreciate your feedback regarding our choice. As an independent hotel we have chosen to make upgrades to certain services we provide our guests. One big upgrade has been in our breakfast area. We love sourcing our eggs locally and hope to expand on our local offerings as the summer continues.

Thank you again for your kind words and we hope to see you again soon!

Safe travels,

Heather
Manager
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Pembroke Pines, Florida
Level 5 Contributor
60 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed May 20, 2014

Stayed three nights, 4/29-5/1, in room 206. This was a large, very clean room with a very large bathroom having a walk-in, glass enclosed shower and a very large jacuzzi tub. The king bed was very good and the furnishings were basic but very adequate with a refrigerator, micro-wave and coffee maker. The room was quiet but the AC was somewhat noisy. The location was very convenient. The included breakfast was average with cooked to order scrambled eggs and sausages available in addition to many cold items. Shelly, a co-manager, was very helpful in many ways and Heather, also a co-manager, was very helpful in making the reservation. Cookies were available in the lobby as a nighttime snack and they were very good. The price was very reasonable and I definitely would stay here again.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank carlybaby1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerRedArrow, Manager at Red Arrow Inn & Suites, responded to this review, June 4, 2014
Dear "carlybaby1",

Thank you so much for taking time to provide us feedback from your stay. We are so happy to hear that you enjoyed your room and our breakfast. We looked into the A/C noise after your departure and have remedied the issue.

Thank you for being our guest and we look forward to seeing you on your next visit to the Montrose area!

Warm Regards,

Heather
Manager
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Festus, MO
Level 4 Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 15, 2014 via mobile

Incredible service. Older hotel with HUGE rooms. Everything was clean, the hot tub area was spotless. Front desk was friendly and efficient. Fresh baked cookies, how can you go wrong?? Breakfast was the best I have had in this price range hotel. Eggs made to order, nice big room. Would definitely stay again.

Stayed May 2014, traveled with family
Helpful?
2 Thank Mom24Men
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerRedArrow, Manager at Red Arrow Inn & Suites, responded to this review, May 17, 2014
Hello "Paula K",

Thank you for taking the time to tell us about your recent visit. I am so happy to hear that you enjoyed your stay. I look forward to sharing your comments with our staff! Everyone from the front desk clerk to the breakfast attendant works so hard to ensure that our guests have a wonderful time while staying with us. We sincerely appreciate your business and look forward to seeing you on your next trip to Montrose!

Safe travels,

Heather D
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Bowling Green, Kentucky
Level 6 Contributor
366 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 224 helpful votes
Reviewed May 9, 2014

This was a nice, clean motel with spacious rooms. There was a small patio area in the back of each room with lawn chairs and a pretty grassy area to enjoy. We like the motels that still have access to the rooms from the parking lot as it’s so much easier to load/unload the car. The girl at the front desk was very helpful and the breakfast was awesome.
We’d definitely stay at Red Arrow again if in the Montrose area. This place is a hidden jewel.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FrequentTraveler696
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerRedArrow, Manager at Red Arrow Inn & Suites, responded to this review, May 10, 2014
Dear "FrequentTraveler696",

Thank you very much for taking the time to write us a review from your recent stay. We are thrilled to hear that you enjoyed your visit with us! It sounds like you got to enjoy the grounds of the property and a few of the amenities we offer. The nearly 2-acres of grass behind our property is a special space that we are proud to have. We also take great pride in our breakfast and staff and I look forward to passing on your comments to them.

Safe travels to you and we look forward to seeing you on your next trip to the Montrose area.

Heather H
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yorkshire
Level 6 Contributor
283 reviews
160 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed May 9, 2014

This hotel was part of the Best Western group until the beginning of 2014 and it's standards and staff have continued at a good level. It is on route 50 near the entrance to Montrose if coming from the East. My stay was at a weekend and there were limited rooms available. I chose a family suite with large lounge area including a king bed. there was a second room also with a king bed. Large bathroom with two basins and separate toilet to bath and shower. Wall tvs and an outside patio area with table and chairs. It was close to the outdoor pool which was ready for use in early May. It was not high season but the cost of the room was less than $100 if staying more than one night, great value. Standard rooms weekday were aroun $60 There was an indoor hot tub and gym. The inclusive breakfast was excellent with hot food cooked to order.

Room Tip: The hotel has two stories and balconies with chairs on the second floor. first floor rooms also have...
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  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dunera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerRedArrow, Manager at Red Arrow Inn & Suites, responded to this review, May 10, 2014
Hello "dunera",

Thank you for taking the time to provide us feedback from your recent stay. I am so happy to hear that you enjoyed your time with us.

You are correct in pointing out that we were formally a part of the Best Western family. We decided to operate as an independent hotel in January of this year. We miss our friends at Best Western but wanted to focus more locally when it came to our business. We are proud of our independent identity and hope that many of our guests will enjoy our new brand.

Thank you again for your review and we hope to see you on your next visit to Montrose.

Heather H
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Level 4 Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 3, 2014 via mobile

My friends and I came into town looking for a one night stay that wouldn't break the bank. Our first stop was a larger chain hotel, but the front desk person was rude and the room was expensive. Then I looked on Trip Advisor and found the Red Arrow. The reviews were great so we decided to check it out, and we can now say we are very happy we did. The room was exactly what we needed, the staff was unbelievably kind and helpful, and the location was great. We just finished the free breakfast and it was well prepared and once again the staff member there was excellent. If I were you I would stay at the Red Arrow when you come to Montrose without a single hesitation.

Stayed May 2014, traveled with friends
Helpful?
2 Thank Jywindowguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerRedArrow, Manager at Red Arrow Inn & Suites, responded to this review, May 6, 2014
Hello "Jywindowguy",

I am sorry to hear that your first stop in Montrose was disappointing. However, I am happy that it lead you to us!

Our mission is to provide genuine, superior customer service in an ultra clean, comfortable and unique environment. I look forward to sharing your kind words with our staff as I know they will appreciate the recognition. Thank you for being our guest and we hope to see you again on your next visit to the Montrose area.

Safe travels,

Heather H
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Arrow Inn & Suites

Property: Red Arrow Inn & Suites
Address: 1702 E Main St, Montrose, CO 81401-3811 (Formerly Best Western Red Arrow)
Phone Number:
Location: United States > Colorado > Montrose
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Montrose
#2 Green Hotel in Montrose
#3 Family Hotel in Montrose
#4 Business Hotel in Montrose
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Red Arrow Inn & Suites 3*
Number of rooms: 60
Official Description (provided by the hotel):
The Red Arrow Inn & Suites is your home base for exploration. Whether you are coming to Montrose to visit the Black Canyon of the Gunnison National Park, fly fish our amazing rivers, or just passing through on business, rest assured the Red Arrow Inn & Suites has you covered. Stay with us and experience the difference of an independent, family run Inn that cares about the details. Our mission is to provide genuine, superior customer service in an ultra clean, comfortable and unique environment. We have recently set a goal to become the most Eco-friendly hotel in Montrose and are implementing new sustainable, Eco-friendly practices that help give back to the community in which we live. We offer much more than the basics - those little extras that make your stay even more comfortable. We look forward to welcoming you and becoming your home away from home in beautiful Montrose, Colorado. We know you will love being our guest as much as we will love having you as one. ... more   less 
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Also Known As:
Best Western Hotel Montrose
Best Western Montrose
Montrose Best Western

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