After growing up in the NY area, I had eaten here several times. Their sandwiches were very similar to what I was used to-thin bread, with a lot of meat. The last time I patronized this establishment, I was served the worst sandwich I have ever had. The bread was almost 1/2" thick (each slice) and there were only 3 slices of meat. Disgraceful. When I complained to the company, I received no response. It was a total joke. I will never go there again, and urge others to avoid this chain.