Having heard The Swan was opening up again we were really pleased - as this had previously been a hidden gem. What a shame todays experience was not as expected. On arrival there were no staff (or customers) present - after about 5 mins someone came from the kitchen to greet us and take our order. We had two carvery lunches. Food was ok but plates very cold and food only luke warm. We had to find our own cutlery and the salt cellar was empty. Another concern is that it looked like a group of friends just kept wandering in and out of the kitchen area. It was very unprofessional and I'm sorry to say it but we won't be returning. I'd have expected a few groups of customers in having dinner today - perhaps they'd already been and decided not to return.
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