My husband and I decided to take the Cog Train up to Pike's Peak as part of our 10 year wedding anniversary. We thought it would be fun and unconventional way to celebrate since we had never done it before and live in Colorado a few hours away. The actual ride was fine, nice view and being on top of Pike's Peak at 14,000 feet was a bit surreal, we got some very nice pictures. Unfortunately on the way down things went in the toilet pretty fast. The conductor had collected our tickets when we boarded for the way up. He tore off the end of the ticket and I thought we were good to go, apparently they collect it again for going back down again and I no longer had the rest of the cardboard piece as I threw it out at the top inside the cafe area along with other snack type trash that we were discarding. When I saw he was coming through on the way down again to recollect the rest of it, I was horrified because I realized that I had made a mistake and was supposed to hang onto the other end of it. I apologized profusely and told him I didn't realize we still needed that and showed him my receipt ( thank god I had it) that clearly showed the date and the amount we paid for a round trip ticket for 2 people. He was having none of it, he made a scene, reprimanded me in front of the other passengers and said he would "let it slide just this once" otherwise I would have to walk down ( 8 miles in the snow people) or pay another 22.00. Very unprofessional in how it was handled. Isn't that the point of having a receipt? The other passengers were not impressed either, he made a jerk of himself in front of several people. Needless to say, it ruined the ride down and almost ruined our anniversary. Would I take the train again? Not if Mel the conductor is running it I won't.... He said he announced it at the beginning of the trip, but we could not really hear what he was saying over the loud speakers, other people were talking and down him out. 3 stars for the ride considering the rudeness of the conductor. BE SURE YOU KEEP EVERYTHING THEY GIVE YOU EVEN FOR THE RIDE DOWN OR MEL WILL LET YOU HAVE IT.