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Best Western Plus Crossroads Inn & Conference Center
Ranked #3 of 15 Hotels in Loveland
Certificate of Excellence
Kingman AZ, United States
1 review
“Sad Trip”
Reviewed December 18, 2013

We had to make trip to Loveland, Colorado for family illness and death. Best Western handled our stay with the greatest of care and gave us a reduced rate due to the situation. We stayed six nights. We had a wonderful breakfast each morning and the staff at Crossroads were great! Highly recommend the Crossroads Inn.

  • Stayed December 2013, traveled with family
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Review collected in partnership with Best Western

Helpful?
Thank Richard U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
123TOddBW, Director of Sales at Best Western Plus Crossroads Inn & Conference Center, responded to this review, December 30, 2013
Thank you for your kind comments. We were saddened by the nature of your visit, but are pleased to have provided comfort and security while your family gathered here. We hope to serve you again on a happier occasion;)
Todd McIntyre
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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332 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Mequon, Wisconsin
Level 4 Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 17, 2013

Admittedly we were Priceline customers, but we were treated as such -- which is unusual with a good hotel. In particular, when we were told the hotel by PriceLine, we requested a king bed directly from this hotel (as we always do). When we arrived we were first told that they couldn't give us a king room under the contract they had with PriceLine (that's bunk -- we do it all the time). Then, the clerk (who was quite nice) said she would get a manager and see what we could do. The Manager told that all king bed rooms were taken -- maybe, but both that night and the next day there were hardly any people at the hotel, so I suspect it wasn't true.

Good things: they hotel clerk DID give us a great restaurant recommendation. And the hotel breakfast is definitely above what one would have expected for a 3 star hotel -- lots of hot and fresh food that was tasty and nice.

Room Tip: There is a new part and an old (back) part of the hotel. Be sure to stay in the new part -- they ol...
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  • Stayed December 2013, traveled as a couple
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Helpful?
1 Thank marlie15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
123TOddBW, Director of Sales at Best Western Plus Crossroads Inn & Conference Center, responded to this review, December 30, 2013
We appreciate your business! It is sometimes difficult to deliver expectations when one goes through a third party site. It's unfortunate that you didn't receive your room choice. Thank you for your compliments on our service and the food, however! We hope to serve you again, please contact me personally and I will make your reservation.:)
Todd McIntyre
Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, United States
1 review
Reviewed November 30, 2013

I always use BEST WESTERN hotels and have achieved PLATINUM Rewards Level. I like BEST WESTERN PLUS hotels because they are convenient in terms of pricing and quality. I would recommend WESTERN (PLUS or above) and take advantage of the rewards and offers they provide you with. Good luck you all.

  • Stayed November 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Abdullah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
123TOddBW, Director of Sales at Best Western Plus Crossroads Inn & Conference Center, responded to this review, December 30, 2013
Thank you for your comments. We so appreciate your loyalty to Best Western, and hope to serve you again!!
Todd McIntyre
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lawrence, Kansas
1 review
Reviewed November 26, 2013

This is one of the nicest Best Western's we've ever stayed in. Great location right off I-25, with easy access to Ft Collins, Loveland, and Estes Park. The room we stayed in had just been remodeled, and we felt like we were staying at a much higher-end hotel than actuality. Check in staff very courteous and knowledgeable about the local area. We noticed that they have large banquet rooms (in use while we were there) which look great for weddings, etc. Great atrium. We would highly recommend this hotel for anyone visiting Northern Colorado.

Room Tip: Ask for a newly-remodeled room!
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  • Stayed October 2013, traveled with family
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Helpful?
Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
123TOddBW, Director of Sales at Best Western Plus Crossroads Inn & Conference Center, responded to this review, November 27, 2013
Thank you so much for the wonderful comments about our property! We do get many compliments on our service and our location, and are continually improving our amenities to offer a superior experience to our guests. We truly believe we offer a fantastic value! Thanks again:)

Todd McIntyre
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, United States
1 review
Reviewed November 20, 2013

The hotel staff was very helpful & professional. The room was very functional & clean. The bed was very comfortable. My only complaint was that the shower head needs to be cleaned or changed (it was dripping, more than spraying).

  • Stayed November 2013, traveled on business
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Review collected in partnership with Best Western

Helpful?
Thank Karla G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
123TOddBW, Director of Sales at Best Western Plus Crossroads Inn & Conference Center, responded to this review, November 27, 2013
Thank you for your review! I was happy to know that you enjoyed your stay, and thanks for the comments on the shower head. Our maintenance staff is checking all of the showers to make sure theyare in good repair. We hope to serve you again soon:)

Todd McIntyre
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Level 4 Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 11, 2013

We had a pleasant 2-night stay to attend a family event. In spite of my complaints below, it was a good experience.

PLUSES: This hotel is clean, attractive, and nicely appointed. It is newly remodeled with comfortable beds, nice furnishings, pleasing colors and even crown molding in the room. Friendly staff. Very nice breakfast and breakfast dining area.

DOWNERS: Like so many hotels (this is one of my pet peeves), there is not enough lighting in the room! In part, I blame those stupid low-watt bulbs. Even with all three lamps on, the room is DARK. There is no overhead light fixture and no light in the entry area where the full length mirror is located. It is not possible to use the mirror when applying makeup or styling hair -- no light, no table on which to put makeup, no outlet for a curling iron. Even in the daytime it is DARK; the only window is quite small and on the opposite side of the room.

The bathroom in TINY, as reported in another review. It is quite small for one person, and nearly impossible for two to share. I understand that this is an older hotel and they have to work with the structure as it is. But a vanity table and decent light in the room would go a long way to compensate for the undersized bathroom when a couple share the room. I often think that those who furnish and remodel hotels should be required to stay in them with their families for a few days to learn first-hand what guests experience.

FYI: It is not the fault of the hotel but be aware, you cannot turn west (left) when leaving the property. It is just off the interstate (I-25) and thus a good location. But you can only turn right, and must travel about half a mile to the east before you can make a U-turn to go west. Something of an inconvenience.

  • Stayed November 2013, traveled with family
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Helpful?
Thank Janet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
123TOddBW, Director of Sales at Best Western Plus Crossroads Inn & Conference Center, responded to this review, November 12, 2013
Thank you for your review. We do appreciate your constructive comments regarding our lighting and bathrooms. In an effort to save energy, the new efficient bulbs seem to have become the industry norm. Unfortunately, they can compromise brightness, and this is a concern. We will look into other alternatives that may offer better light. Your suggestions regarding the bathroom lighting will be taken in to consideration as well, thank you. We are consistently looking for ways to maximize the existing space we have to work with, in order to create a better guest experience. Thank you again for your input, and for your compliments on our staff, breakfast and hotel in general. We do hope you will visit us again!

Todd McIntyre
Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
3 reviews
Reviewed November 11, 2013

I stayed there with a work group and the staff was great! They went out of their way to help meet our needs. We were given access to a conference room ahead of schedule, which was extremely helpful! The hot breakfast was really handy - we didn't have to leave the hotel before getting down to work every morning. Thank you for all your help!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kymom756
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
123TOddBW, Director of Sales at Best Western Plus Crossroads Inn & Conference Center, responded to this review, November 12, 2013
I was so happy to hear that your meeting went well, and that our staff exceeded your expectations! We pride ourselves at Best Western to truly care about the guest. We get many compliments on our breakfast , as well, and hope that we can serve you again.

Todd McIntyre
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Crossroads Inn & Conference Center

Property: Best Western Plus Crossroads Inn & Conference Center
Address: 5542 East US Highway 34, Loveland, CO 80537-8994 (Formerly BEST WESTERN PLUS Crossroads Inn & Conference Center)
Phone Number:
Location: United States > Colorado > Loveland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Loveland
#8 Family Hotel in Loveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Crossroads Inn & Conference Center 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Best Western Crossroads Hotel Loveland
Best Western Crossroads Inn And Conference Center
Best Western Loveland
Loveland Best Western

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