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Embassy Suites by Hilton Loveland - Hotel, Spa and Conference Center
Ranked #1 of 14 Hotels in Loveland
Certificate of Excellence
Reviewed October 1, 2012

The rooms were beautiful, food was ok. The employees ran from Luke warm to threatening. Don't try to walk down the long corridor without your painful high heels or the shoe police will accost you. If you walk out of a room with a drink in your hand, the booze police accost you. If you say "damn", the cursing police accost you. If you go from a meeting room to the rest room, the bathroom police shadow you. If you try to go outside to smoke, there's a herd of booze cops making sure you don't try to sneak a cocktail in or out of the place, which is way out in the country and completely isolated...didn't get this. If you drank on the outside patio of the bar, you were watched like a criminal. The free cocktail hour is nice, but impractical with one slow bartender. He was the only pleasant employee we ran across. The wedding reception open cocktail hour for over 200 people had 2 bartenders. You couldn't get a drink to save your life. At the dinner, the bar had one bar tender and the wait staff wanted your plates while your fork was in mid air. I won't stay at this place again. It's like visiting a prison with all the black clad employees standing guard every six feet with their ear pieces in. Oh, and wifi in the room is $9.95 a night, but free in the lobby. Are you kidding me? This place needs a management makeover to make is user friendly. I was a little concerned that we were going to be on lock down the entire time we were there.

  • Stayed: September 2012, traveled with friends
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4  Thank Jane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom D, General Manager at Embassy Suites by Hilton Loveland - Hotel, Spa and Conference Center, responded to this reviewResponded November 5, 2012

Actually, no we weren't. Our staff members are trained to provide attentive service and ensure the safetly of each of our guests; this is their highest priority. Thus your comment about encouraging that you keep your shoes on in the public areas. Occasionally, glasses are broken on the floor and while we certainly make every effort to thoroughly clean the carpet afterward, we would not want you to cut your foot on a piece of glass. With respect to your comments about leaving the wedding with your drink, again, it is our obligation to provide a safe and secure experience for our guests. We are sorry that you felt our service professionals inhibited you from obtaining as much alcohol as you could possibly consume. That apparently wasn't the case with some of the other wedding attendees since we had numerous guest complaints about noisy and discourteous behavior from several other guests that were not included in the wedding party. Thank you for sharing your comments and we will continue to focus on providing exceptional guest experiences as related by so many other travelers on TripAdvisor.

Tom Dwyer
General Manager

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Reviews (1,177)
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1,046 - 1,052 of 1,177 reviews

Reviewed September 29, 2012

Easily my favorite Embassy suite hotel. Whenever we travel we try and stay at an Embassy Suites because of the two rooms and the ability to give the family separation and privacy. This hotel is beautiful, has an amazingly friendly staff, always has a quality breakfast and has never let us down. We have stayed here multiple times and will continue to stay here every time we are back in the Loveland area.

  • Stayed: July 2012, traveled with family
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Thank Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom D, General Manager at Embassy Suites by Hilton Loveland - Hotel, Spa and Conference Center, responded to this reviewResponded November 5, 2012

Thank you so much for commenting about your experiences here in Loveland. We truly appreicate your loyalty to Embassy Suites but most importantly to our hotel. We know you have many lodging options to choose from. Our staff are grateful for the recognition. Safe travels.

Tom Dwyer
General Manager

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Reviewed September 26, 2012 via mobile

The rooms are clean and large, though the lighting is a bit dim. It was a bit weird how the rooms have windows on to the hallway that overlooks the atrium. There is a great breakfast buffet included. The staff was super friendly and helpful.
There is a good BBQ place down the road, an a gas station and convenience store as well.

  • Stayed: September 2012
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Thank PeppeWrangler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom D, General Manager at Embassy Suites by Hilton Loveland - Hotel, Spa and Conference Center, responded to this reviewResponded November 5, 2012

Thank you for visitng recently and taking the time to provide your feedback. We will share your observations with our cheif engineer regarding the lighting. We have placed a significant focus on energy conservation and use CFL bulbs to help reduce our impact on the environment (in addition to recycling and composting as much waste as possible). These bulbs can be dim when first turned on but usually provide a satisfactory level of light once they are on for a few minutes. Perhaps there is a newer technology that we can explore for the future. Thank you for commenting about our service team; they appreciate the recognition. Please come back and visit again soon.

Tom Dwyer
General Manager

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Reviewed September 25, 2012

The hotel is beautiful, the rooms comfortable and extremely clean and the staff are exceptional! This hotel is in great condition! The hotel appears to be fairly new and it is accessible to the freeway. Great furnishings, lighted make up mirror in the bathroom and I can't say enough about the friendliness and efficiency of the staff. My only negative comment is that the lighting in the rooms is very dark, which I find typical of Embassy Suites hotels. Great stay if you are a family or a couple!

  • Stayed: September 2012, traveled as a couple
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Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom D, General Manager at Embassy Suites by Hilton Loveland - Hotel, Spa and Conference Center, responded to this reviewResponded November 5, 2012

Thank you so very much for your comments. Although the hotel is now 3 years old, our housekeeping team have really focused on providing a "like new" experience for each of our guests. In fact, on a recent unannounced brand standards inspection, the housekeeping team recieved a 100% score. We'll continue to focus on providing exceptional guest experiences; please come back and visit again soon.

Tom Dwyer
General Manager

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Reviewed September 21, 2012

I wasn't expecting much staying here, but my conference was in the hotel and it was most convenient. I was thus pleasantly surprised with everything about my stay here. Check in was very easy and even though I was too early for a room to be ready (the conference did start early) they kept my stuff for me. After my conference, I checked in and my bag was already in my room. About the room, it was a two room suite, which I later found out all rooms are. There were free drinks in the lobby in the evening and the room service I ordered from their downstairs restaurant was hot and tasty. Breakfast was a nice spread too. None of that cold pastries and cereal, but real hot options too.

Next time I'm looking for a chain hotel, this is one that I won't overlook.

  • Stayed: October 2011, traveled on business
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Thank Erin Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom D, General Manager at Embassy Suites by Hilton Loveland - Hotel, Spa and Conference Center, responded to this reviewResponded November 6, 2012

We are so pleased that you decided to stay with us for your conference. It is so convenient to pop out of bed and just walk down to the meeting room in the morning - of course as you mentioned, you'll want to stop by for breakfast on the way and order a stack of pancakes from our chefs or your favorite omelet. I was also happy to hear that our service professionals took the initiative to deliver your luggage to your room when your room was ready - this is the sort of effort that we emphasize in our extensive training programs. Please don't wait until your next conference for a visit; we look forward to welcoming you back soon.

Tom Dwyer
General Manager

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A TripAdvisor Member
Loveland
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Reviewed September 13, 2012

This is a very nice hotel and we always enjoy our stay there. Free drinks in the evening and free breakfast in the morning plus comfortable rooms equals a good stay.

  • Stayed: September 2012, traveled as a couple
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Review collected in partnership with Easytobook.com
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom D, General Manager at Embassy Suites by Hilton Loveland - Hotel, Spa and Conference Center, responded to this reviewResponded November 6, 2012

Thank you for taking the time to highlight your satisfaction with your recent stay. We always appreciate our guests sharing their experiences. We look forward to seeing you again soon; safe travels.

Tom Dwyer
General Manager

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Reviewed September 6, 2012

This is the second time we have visited this Hotel. The previous time was twelve months ago. I consider this one of the better hotels we have frequented in this price range.

The parking is easy and free. There is a courtesy van that can take guests too and from the two Malls/outlet stores. The rooms are nice and the beds comfortable. The hotel is clean and the staff friendly.

Breakfast is the same high quality that we had on the previous visit. Hot and cold selections plus fresh cooked, pastries etc. Although we didnt take advantage there is also a happy hour which is complimentary.

We ate one night in house. The standard appears better than the last time and the restaurant seemed more popular. Would be happy to eat here again on our next visit.

Would recommend to anyone wanting this type of hotel in Loveland.

Room Tip: The last visit we found highway traffic noise was bad. This time asked to be placed away. Aircon u...
  • Stayed: September 2012, traveled on business
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Thank Cheezel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom D, General Manager at Embassy Suites by Hilton Loveland - Hotel, Spa and Conference Center, responded to this reviewResponded November 6, 2012

Thank you for visiting again! My only disappointment is that it took you 12 months to return. We are pleased to see that we have actually improved since your last visit. Our culinary and restaurant team were delighted to hear your comments. They have been focusing on continuing to enhance our guest experience and menu offerings while keeping the cost of dining consistent with other dining options in the area; recent surveys have confirmed exactly what you mentioned. We hope that it won't be another 12 months before we see you return!

Tom Dwyer
General Manager

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Additional Information about Embassy Suites by Hilton Loveland - Hotel, Spa and Conference Center

Address: 4705 Clydesdale Pkwy, Loveland, CO 80538-9347
Phone Number:
Location: United States > Colorado > Loveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Loveland
#1 Family Hotel in Loveland
#1 Romantic Hotel in Loveland
#1 Best Value Hotel in Loveland
Price Range: $128 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Loveland - Hotel, Spa and Conference Center 3.5*
Number of rooms: 263
Official Description (provided by the hotel):
The Embassy Suites Loveland - Hotel, Spa & Conference Center is the premiere all-suites hotel in Northern Colorado. Specializing in business, meeting, and leisure events with the most complete list of amenities and services. Amenities include a two hour Manager’s Reception and Cooked-To-Order Breakfast daily. With 40,000 sq.ft. of meeting space, we can accommodate groups up to 3,000. Featuring a full service spa, restaurant, indoor pool and close proximity to Denver, Fort Collins, and Cheyenne. ... more   less 
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Also Known As:
Embassy Suites Loveland - Hotel, Hotel Loveland

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