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All reviews full kitchen evening reception breakfast and dinner wonderful hotel large bathroom one bedroom suite great place to stay business trip excellent stay federal center housekeeping staff hot tub waffles lakewood area light rail would definitely stay here again free breakfast
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Reviewed July 12, 2014

Had not stayed at a Homewood Suites before. We were surprised by the level of amenities in the room. Great lighting (really hard to find in a lot of hotels these days). Full Kitchen, comfortable bed, large new TV, good selection of shampoo, conditioners, lotions, etc. Actual full sized enclosed shower instead of tub/shower combo. Even a hamper for the towels in the bathroom. Just a very well-designed, comfortable, quiet room. The full breakfast had a good selection of cereals, waffles, fresh blueberries, 3 kinds of coffee, and much more. Only downside was that their daily egg dish and sausage tended to be dried out. Front desk staff and even housekeeping staff were friendly and said hello. Internet worked fine. Can't really think of many negatives to this hotel. One of the nicest I have stayed in, in this price range.

  • Stayed: July 2014, traveled as a couple
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Review collected in partnership with Homewood Suites by Hilton
Thank Jonathan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara D, Director of Sales at Homewood Suites by Hilton Denver West - Lakewood, responded to this reviewResponded July 31, 2014

Thank you so much for your review of the Homewood Suites in beautiful Lakewood, Colorado. We were so pleased to read that you had a great experience at the hotel and found the numerous complimentary amenities and large spacious suites such a great experience. We are happy that you found breakfast to be a good selection and will take the comments to the staff to make it even better. We know that you have other options when traveling and would like to thank you for choosing to stay with us. We hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2014

Stayed here June 14th through 18th. Very nice place to stay.
HOWEVER
When checking in we were given the key to an occupied room. We went up and opened the door to find luggage/etc and room not made up. This was at 5pm. The young lady at the desk was most apologetic and assured us that one of the managers would get with us asap regarding this issue.
The 2nd room she gave us was still being cleaned (remember its 5PM !) and then we had to wait to get in.
We stayed 4 days but never had any contact with any manager. Not a message on our phone - no letter left at our door - NOTHING ! So I guess that the front desk agent doesn't really know the managers very well as that she kept saying after apologizing that the mgr's would be very upset and be contacting us.
After returning home from our vacation, I received a comment form request from Hilton. Since it had been more than a week - I filled out the survey giving compliments where due and outling our problem and how it had unnerved my wife. I copied the comments from the survey and sent copies to the onsite GM (Chris Bailey) and Guest Svc Mgr(Meagan Opela). That was more than a week ago and we still have had NO contact from Hilton nor the Homeward Suites location. At this point I'm guessing that they don't really care about SECURITY !

  • Stayed: June 2014, traveled with family
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Thank Thomas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara D, Director of Sales at Homewood Suites by Hilton Denver West - Lakewood, responded to this reviewResponded July 31, 2014

Thank you for your review. We are saddened to hear that we didn’t give you the level of service that we have been known for and I can tell you that the managers have since made the necessary steps to correct these issues. I am the Director of Sales for the hotels and would be more than happy to speak with you regarding this situation. We sincerely apologize for any inconvenience or frustrations.

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Reviewed June 30, 2014

I have gotten used to having to "fix" every heating/cooling unit in every hotel I visit. This one is no exception. Why can the maintenance people not take a few extra minutes to tighten the cabinet panels to prevent rattles. They all do it. Do something about it so I don't have to.

  • Stayed: June 2014, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Michael V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara D, Director of Sales at Homewood Suites by Hilton Denver West - Lakewood, responded to this reviewResponded July 31, 2014

Thank you so much for your review. We have taken your suggestion to the correct departments and will be checking the units ongoing.

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Reviewed June 30, 2014

This hotel was a great value for the money. During the week there is a complimentary dinner/manager's reception and there is also a complimentary breakfast everyday. Limited choices for dinner, but still a really nice gesture. Breakfast consisted of waffles, fruit, yogurt, toast and a daily egg dish special. Terrific! The staff was very nice and the hotel suite itself was also nice. Nothing opulent, but very well appointed with a large bathroom.

  • Stayed: June 2014, traveled with family
    • Value
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Lisa E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara D, Director of Sales at Homewood Suites by Hilton Denver West - Lakewood, responded to this reviewResponded July 31, 2014

Thank you so much for the review about your recent stay at the Homewood Suites in beautiful Lakewood, Colorado. We are pleased that you found all of the complimentary amenities along with the spacious suites such a great value. It’s a great way to travel these days and not worry about being in a cramped room and pay for every single thing. We hope the next time you are in the area you will choose us again.

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Reviewed June 17, 2014

If you have stayed at this facility in the past, you are in for a treat. There has been some turn over at this facility, but it is all for the better. There is a new General Manager who cares about his guests. He is there at 7:00am greeting the people at breakfast, bussing tables, and if needed working in the preparation room. He does the same thing in the evening. Very personable and genuine. The front desk people are also great people. This hotel is a busy one and it is starting to show some wear and tear, but the good news is that renovations are planned for the near future.

If you want a clean, friendly place to stay this is it!

Room Tip: Courtyard rooms are great.
  • Stayed: June 2014, traveled on business
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Thank Painter1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara D, Director of Sales at Homewood Suites by Hilton Denver West - Lakewood, responded to this reviewResponded July 31, 2014

Thank you so much for the review of the Homewood Suites in beautiful Lakewood, Colorado. Our new general manager has made an awesome impact on the hotel and really sets the bar for what great customer service should look like. We are so happy you saw that first hand. The team has been involved with ongoing training to make sure they are always giving the service that our guests expect when staying with us. You are correct about the renovations and we are so excited to start that later in the summer. We hope the next time you are in the area you will stay with us once again.

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