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Reviews (552)
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All reviewscomplimentary dinnerfull kitchensocial hourwonderful hotellarge bathroomkitchen areaone bedroom suitea wonderful staybusiness tripfederal centerhousekeeping staffwaffleslakewood arealight railwould definitely stay here againfree breakfastking bed
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413 - 418 of 552 reviews
Reviewed June 17, 2014

If you have stayed at this facility in the past, you are in for a treat. There has been some turn over at this facility, but it is all for the better. There is a new General Manager who cares about his guests. He is there at 7:00am greeting the people at breakfast, bussing tables, and if needed working in the preparation room. He does the same thing in the evening. Very personable and genuine. The front desk people are also great people. This hotel is a busy one and it is starting to show some wear and tear, but the good news is that renovations are planned for the near future.

If you want a clean, friendly place to stay this is it!

Room Tip: Courtyard rooms are great.
  • Stayed: June 2014, traveled on business
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Thank Painter1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara D, Director of Sales at Homewood Suites by Hilton Denver West - Lakewood, responded to this reviewResponded July 31, 2014

Thank you so much for the review of the Homewood Suites in beautiful Lakewood, Colorado. Our new general manager has made an awesome impact on the hotel and really sets the bar for what great customer service should look like. We are so happy you saw that first hand. The team has been involved with ongoing training to make sure they are always giving the service that our guests expect when staying with us. You are correct about the renovations and we are so excited to start that later in the summer. We hope the next time you are in the area you will stay with us once again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2014

Wonderful hotel with friendly personnel and General Manager. Super location with free self parking. Near to some good restaurants near by. This is a busy hotel and well used, but still clean and functional. There are renovations planned in the future. Food is better than most places.

  • Stayed: June 2014, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Painter1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara D, Director of Sales at Homewood Suites by Hilton Denver West - Lakewood, responded to this reviewResponded July 31, 2014

Thank you s much for your review. We were so pleased to read that you enjoyed your stay and the great complimentary amenities that our hotel has to offer. Our General Manager was happy to read that he was an impact on your great stay. We hope to see you again the next time you are in Lakewood.

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Reviewed June 12, 2014

The staff was very friendly and helpful. I highly recommend this hotel for those looking for a comfortable place with a feel like home. Very close to many restaurants and shopping. Free on-site parking, free internet/wi-fi, free breakfast everyday and evening meals Monday-Thursday make this a real home away from home!

  • Stayed: June 2014, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Lee K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara D, Director of Sales at Homewood Suites by Hilton Denver West - Lakewood, responded to this reviewResponded July 31, 2014

Thank you so much for your review. We are so pleased that you enjoyed not only the location and being so close to over 30 dining options, but all of the complimentary amenities that our hotel has to offer each guests. We hope the next time you are I the area you will stay with us again.

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Reviewed June 11, 2014

No tub in the bathroom and a trick shower head - the front desk knew exactly what the problem was when I called about it not working. Great breakfast with lots of choices and very helpful staff. The Duvet cover was so rough I took it off but the remainder of the bedding was very comfortable. Great location for my meeting but a little hard to spot in the dark. Front desk was well prepared for my arrival and check in was very quick.

  • Stayed: June 2014, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Charity N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara D, Director of Sales at Homewood Suites by Hilton Denver West - Lakewood, responded to this reviewResponded July 31, 2014

Thank you for your review about the Homewood Suites in Lakewood, Colorado. We are so pleased to read that staff took very good care of you and had a fast solutions for the problem with the shower head. We are nestled off the street that allows for a quiet stay and are so happy that your check in was quick to get you to your suite after a day of travel. We hope the next time you are in the area you will stay with us again.

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Reviewed June 7, 2014

The girl who checked us in did not acknowledge us when we walked in and I had to tell her that I was checking in for her to even say a word to me. She had her phone out on the desk. We went to our room and the keys did not work, so we had to go back to the front desk and she fixed it. The breakfast was horrible. I got down 15 minutes after it started and it was empty. They never refilled it. It took 10 minutes for us to get hot water for breakfast. One woman helped us and drew a map to a good hiking trail, the only good part of our stay. We went to the pool and it was so disgusting and dirty, we wouldn't stick a toe in. The hair dryer started smoking and we went to the front desk and no one was there. No sign or anything. Horrible stay. Would not go back.

Room Tip: Don't stay on the bottom floor. Practically in the basement.
  • Stayed: May 2014, traveled with friends
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Thank Dani S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara D, Director of Sales at Homewood Suites by Hilton Denver West - Lakewood, responded to this reviewResponded July 31, 2014

Thank you for your review. While we always want everyone to have an awesome experience, it seems we could have done better during your stay. We have taken this as an opportunity to implement a variety of ways to avoid future frustrations. We would like you to know that we do hope that we can have a chance to show you that a typical stay is very pleasant. If there are further items you would like to discuss, please feel free to reach out to our General Manager at the hotel.

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