Let me get the one bad thing out of the way. We stayed here for 3 nights. The housekeeping staff did not service our room on the 3rd day (5/25/14). When we returned later on 5/25/14 and advised the desk personnel of this, we were told that there was nothing they could do, the housekeeping staff went home. The Hotel did not appear to be overly crowded, and I felt that no service to our room was unacceptable.
That being said, we did enjoy the Hotel. We did not need or take advantage of the full kitchen in our suite. But it was nice and stocked with glasses, silverware, etc. There were many good restaurants nearby. AND, the staff took good care of us when we needed to be evacuated into the basement during a tornado warning on 5/24/14. Also, the free breakfast was very good and plenty of it.
I have not stayed in a Hilton Home Suites before. I hope management sees this, and does make sure that the housekeeping staff is taking care of ALL the rooms, not just some of them.More
- Free Wifi
- Free Parking