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“Excellent customer service outweighs the slightly older hotel.”

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Residence Inn Denver Southwest/Lakewood
Ranked #11 of 27 Hotels in Lakewood
kcmo
Level Contributor
5 reviews
4 hotel reviews
“Excellent customer service outweighs the slightly older hotel.”
Reviewed September 20, 2012 via mobile

Stayed in a queen one bedroom suite last weekend, family of four. We love staying in this type of accommodation so my husband and I can have our own room, with a door! The kitchen was well stocked although we did not do any cooking. Freezer had an ice maker which was nice. Hotel slightly older, and fairly certain our room had been a smoking room previously, lingering odor, although the entire property is non-smoking now. We used the pool and hot tub, and took advantage of breakfast both mornings. The staff throughout was friendly and helpful; the lady taking care of the breakfast was particularly nice! Overall, perfect stay, and the basketball court in front is a fun addition-the front desk loaned us a ball.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank outtadodge7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan H, General Manager at Residence Inn Denver Southwest/Lakewood, responded to this review, November 2, 2012
Outtadodge67,

Thank you for the positive review! The staff at the Denver Southwest/ Lakewood Residence Inn live the mission of being the friendliest hotel! I'm certainly pleased to hear you were able to see this in full force during your stay. We hope to see you again the next time you are in the Denver area!

Sincereely,

Dan Harwood
GM
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127 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
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English first
Tallahassee, Florida
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 11, 2012

This hotel is very comfortable. From the moment we walked in, we were greeted warmly by the staff. We had a 2 bedroom suite and it was very nice. The evening reception was a salad bar the night we stayed and it was very good and well attended by the staff. There were also delicious cookies available! Breakfast the next morning was a typical Residence Inn breakfast. The breakfast staff was very nice. They ran out of a parfait without granola that my mother went back to get and they gladly made her one once they realized what she was looking for. I would definitely stay at this hotel again.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tartsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chris d, General Manager at Residence Inn Denver Southwest/Lakewood, responded to this review, August 13, 2012
Thank you so much for the kind words, I am so glad you enjoyed your stay and that we could be your home away from home. I hope to see you again when you are in the Denver area.

Chris
General Manager
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Williamsburg, Virginia
Level Contributor
190 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed July 26, 2012

The hotel is a little dated, but well maintained. Pool is great! The hot buffet style breakfast was fantastic! The front desk staff is over the top. The are very friendly and full of VERY helpful suggestions for things to do and places to eat. The room was very comfortable, we love having a mini-kitchen when traveling--especially when the front desk advises a great restaurant and you have leftovers that you want for the next day! The only negative was the "common use" bathroom next to the pool was trashed one night.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chuck F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan H, General Manager at Residence Inn Denver Southwest/Lakewood, responded to this review, November 2, 2012
Gordondad,

Thank you for the 5-star review. Our hotel takes pride in its guest satisfaction. We hope to see you agian when you are in the Lakewood, CO area!

Thank you!

Dan Harwood
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
72 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 17, 2012

We had a home remodel project going & in order to finish we needed to stay in a hotel for a couple of nights. It was difficult on short notice to find a hotel that would accommodate 2 adults, 2 kids & our 2 dogs close to home. There are so many people traveling right now (this is a great thing!) many hotels were sold out...then we found the Lakewood Residence Inn.

We were greeting warmly upon check in & everytime we saw a member of the staff, they made a point to say a few words. We were told at check in, "we want to make you feel at home." Thank you, we did.

This hotel is located on the edge of an office park & there are plenty of areas to walk on the grass, sidewalks or trails-we even found a big open space just north of the hotel to walk the dogs.

For an older Residence Inn, this property for the most part has been updated & well maintained-exceptions were in our 1 bedroom suite. The furniture was really worn, scuffed & needs some TLC. The cabinets in the kitchenette the same way-well worn. The vanity, sink & faucet (barely any water pressure) definitely need an update.

Comfy bed, flat screen TV's, great breakfast (all of those people worked very hard to keep a capacity crowd fed each day), awesome pool area (management kept open an hour past closing time one night because everyone was having so much fun-thank you!), fun sport court, friendly staff all make this a nice hotel to stay in despite it's wear & tear inside the rooms.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Proudcsuram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan H, General Manager at Residence Inn Denver Southwest/Lakewood, responded to this review, November 2, 2012
Proudcsuram,

Thank you very much for taking the time to review our hotel. I sincerely appreciate the response and look forward to seeing your family again when you are in the Denver/Lakewood area.

Regards,

Dan Harwood
GM
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san jose ca
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 11, 2012

The staff was the best thing about this place. They were very friendly and helpfully. The place is fine, nothing fancy, nothing exciting. Room by the elevator was a little noisy and the walls are thin. The furniture is a little dated and paper towels and TP were like sandpaper.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank grd24girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chris d, General Manager at Residence Inn Denver Southwest/Lakewood, responded to this review, July 17, 2012
Thank you so much for staying with us, we really appreciate your business. If you make it back to us give me a call and I will make sure you are not near the elevator.

Chris Dougherty
General Manager.
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Houston
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed June 5, 2012

The Marriott was recommended to me since I needed to be closer to the National Cemetery.Little did I know that I would have all the comforts of home and then some . I loved the complementary breakfast every morning . The evening socials which also included a dinner was an extra pleasure .
My suite was always kept clean ,housekeeping made sure to replenish all my toiletries & snacks .
The staff was always ready to go the extra mile for their guest . Thanks for making my stay wonderful.
~ citygirlnhtown~

  • Stayed May 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank citygirlnhtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chris d, General Manager at Residence Inn Denver Southwest/Lakewood, responded to this review, June 12, 2012
Thank you so much for the kind words. We really do our best to go the extra mile for all of our guests. I hope we see you again while you are visisting the Denver/Lakewood area.
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Eads, Colorado
Level Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 28, 2012

like most residence inns, it was spacious and comfy. The staff made sure to greet you as you passed the front desk. The area is quiet & the hotel may be a little difficult to get to if you don't map it out first. The breakfast was ok, but not great. Another downfall-our windows didn't open. They used to, but at some point stops were added. I bid on priceline, so they gave us the room by the elevator (hint to hotels-people who use priceline still write reviews), but we never heard the elevator. A mall and other shopping is south of the hotel.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hiplains
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chris d, General Manager at Residence Inn Denver Southwest/Lakewood, responded to this review, May 30, 2012
Thank you so much for staying with us, we truly appreciate the business. We hope to see you next time you are in the Lakewood area..


Chris
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Denver Southwest/Lakewood

Property: Residence Inn Denver Southwest/Lakewood
Address: 7050 W Hampden Ave, Lakewood, CO 80227-5325
Phone Number:
Location: United States > Colorado > Lakewood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Lakewood
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Denver Southwest/Lakewood 3*
Number of rooms: 102
Official Description (provided by the hotel):
The Residence Inn Denver Southwest Lakewood is one of the premier Lakewood, Colorado hotels. Offering an ideal location at Highway 285 and Wadsworth Boulevard, this hotel is just 20 minutes southwest of Downtown Denver and nearby the area’s top destinations including Red Rocks Amphitheater, Bandimere Speedway, Schaefer Park, and the Edge Ice Arena. Business travelrs also appreciate the close proximity to the offices of Lockheed Martin, the Denver Federal Center, and Comcast. Guests staying at this extended stay Lakewood hotel enjoy starting their day off right with complimentary breakfast buffet and unwinding at the evening social hour (on select days). The spacious, apartment-style guest rooms offer free WiFi, HD TVs with premium cable, and fully-equipped kitchens, and guests love to enjoy the indoor pool and outdoor patio with BBQ grill. As a pet-friendly hotel with the top Lakewood, Co hotel suites, the Residence Inn Lakewood is the perfect choice for travel to the Denver area. ... more   less 
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Also Known As:
Residence Inn Lakewood
Lakewood Residence Inn

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