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“Keystone offers a suggest check in time”

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Keystone Lodge & Spa
Ranked #1 of 6 Hotels in Keystone
Certificate of Excellence
Denver, Colorado
1 review
“Keystone offers a suggest check in time”
Reviewed December 23, 2011

We reserved two, two bedroom condos at Keystone Resort. They indicate 4:00 pm is the check in time. One condo was ready and at 5:30 we are still waiting for the second. Keystone informed us that the 4:00pm check in is only a suggested time and does not indicate when the room would be ready. Keep that I mind when considering lodging at Keystone Resort in Colorado.

Stayed December 2011, traveled with family
Helpful?
Thank Jim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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534 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (138)
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English first
Parsippany, NJ
Level 4 Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed December 17, 2011

Rooms are comfortable & with loft was enough space for us & our teenager son. Valet/Bell service is great, also since the hotel is not ski in/out, the private shuttle to/from the mountain is a great plus & also possibility to leave your skies for free in the storage on the mountain is great.
However, the hotel, spa, pool area are outdated. No game room.
The worst experience is the cafe where you suppose to get breakfast. I consider the breakfast before you're hitting the slopes for the whole day is very important. The quality is the lowest we ever experienced in that type of hotel/places & very expensive (just paid $63 for 3people for burned coffee, undercooked breakfast potatoes & some kind of strange tasting fried eggs). The problem is that it's the only place you can have breakfast. Didn't dare to try diner after experience with breakfast.

Room Tip: Choose room with loft for 2+ people
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  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank frequenttraveler1_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
2 reviews
Reviewed December 16, 2011

This place is totally fabulous and we had a really really great time at keystone. The amount of free stuff they give you is unbelievable - free parking (we were upgraded to free valet parking), free internet, free coffee in the lobby and even free granola bars before you hit the ski slopes in the morning. They pay attention to the details and everyone was very helpful, friendly and nice. I couldn't believe people were complaining about having to use the shuttle service - you can call them from your room so by the time you are outside they are already there waiting for you and they drop you off right next to the Gondola.

Also when you book your stay you get free activities like night skiing and ice skating and get your lift tickets from them - definitely the best value. If you decide to stay at this place book your stay through keystoneresort.com - again the best value and I've done my research

If you have chosen keystone as your destination then this is the place to stay at

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tsvetence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level 3 Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 28, 2011

The rooms are very spacious and clean and all the staff members are welcoming and made our stay enjoyable. The shuttle that transported us daily was frequent and the driver was so friendly. I cannot wait to return!

  • Stayed December 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank suzetdk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level 6 Contributor
182 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed November 16, 2011

Expect a slow check in, no parking and crappy internet. HOWEVER, the rooms are great. The location can't be beat. The spa was heavenly. Valet/Bell service was great. I didn't carry a thing the whole time. Make sure you ask for your vehicle well in advance of any departures, it does take a bit for them to get it.
Shuttle to the slopes
Good food in the lounge
You can valet park and not get behind the wheel again. It is all here. We paid a little extra for the activities in the villiage and they were worth it.
I have seen a lot of people complain about this place, but it's a trade-off. Big rooms, a spa, location, slow checkin/out, resort fee (rooms are reasonably priced so just factor it in).

  • Stayed January 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 2tired2choose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 10, 2011

This place is amazing! The room was huge and comfortable. The bathrobes provided add the extra touch of luxury. The staff was all friendly and went out of their way to make our stay special. And of course, the location is amazing! Right on the lake, surrounded by mountains - what could be better!!!

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wailuku, Hawaii
Level 4 Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed November 6, 2011

The hotel fits perfectly into the mountain atmosphere of Keystone. The rooms are very nice, clean, and well appointed. I got a room with a small balcony facing the mountain where I enjoyed my coffee in the morning while breathing in the fresh mountain air. Rooms have individual coffee makers. There are no refrigerators in the rooms, but I requested one and they brought it shortly after I checked in.
The beds were luxurious and assure a good night's sleep.
The valet staff is friendly and efficient. The hotel restaurant serves excellent food and good portions. If you want a less formal atmosphere, the bar serves food which is also very good. They have a more limited menu than the restaurant, but I enjoyed it.
The staff is very professional throughout the hotel. They are very helpful and cater to their guests. If you want to be pampered I strongly recommend the spa. They have a variety of massages and treatments which are heavenly. After traveling, I really appreciated a nice massage and the relaxation lounge afterwards.
If you want service and pampering in Keystone, this is the place.

Room Tip: Ask for a description of the types of rooms available. Some have a loft if you don't mind climb...
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  • Stayed May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shirley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Keystone Lodge & Spa

Property: Keystone Lodge & Spa
Address: 22101 US Highway 6, Keystone, CO 80435-6007
Phone Number:
Location: United States > Colorado > Keystone
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Keystone
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Keystone Lodge & Spa 4*
Number of rooms: 152
Official Description (provided by the hotel):
The Keystone Lodge & Spa is surrounded by the majestic Rocky Mountains and thousands of acres of national forest close to Denver, making it the ideal choice for winter sports enthusiasts. Keystone Lodge is on the shuttle route, so guests can zip over to the ski lifts at a moment's notice. The Lodge also boasts easy access to a host of winter and summer activities, including skiing, ice skating, cross country, mountain biking, golf, tennis, rock climbing, whitewater rafting and more. Feel free to take a break from your adventures and luxuriate in our state-of-the-art spa with a full range of relaxing and rejuvenating spa treatments. The Lodge also includes a steam room, indoor and outdoor hot tubs, an outdoor heated swimming pool, and even an equestrian center. Treat yourself to an exceptional dining experience at the Bighorn Bistro while taking in the splendid views of the Continental Divide and Keystone Lake. Or grab a quick bite at the convenient Lakeside Deli before heading off on your day's activities. The Lodge offers 152 guest rooms, including 14 loft suites. Each room affords a spectacular view of Keystone Mountain and the Snake River. The hotel room with one king bed is a traditional hotel room with a king-size bed and a private bathroom. The hotel room with two queen beds is a traditional hotel room with two queen-size beds and a private bathroom. The hotel suite with one king bed and living room is a two-level hotel suite with one king bedroom upstairs in the loft with television. All suites also include a downstairs sitting area with television and sofa pull-out couch and one private bathroom downstairs. All rooms include complimentary in-room wireless internet, complimentary fitness center access, plush robes, a i-home alarm clock and many other extras. Other amenities include a business center, exercise facilities, massage therapy services, yoga studio, ski storage and golf course. Extend Your Stay - 7pm Check Out Instead of sitting on I-70, head back to your hotel for a soak in the hot-tub, a shower or to catch the rest of the game while the traffic clears. *Extended check out until 7pm for just $35. *Based on availability. Ask for extended check-out at the Front Desk. Getting to the mountain is easy with the Lodge's Gondola Express shuttle service. Our private van will whisk you from the front of the Lodge to the base of the gondola. Plus, as a Lodge guest you receive free ski check at the base of the gondola and a complimentary Fast Pass which allows you to use the ski school line prior to 10am. How convenient is that? ... more   less 
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Also Known As:
Keystone Hotel Keystone
Keystone Lodge And Spa

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