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“Okay accommodations, so-so service” 3 of 5 stars
Review of Keystone Village

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Keystone Village
Huntsville
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Okay accommodations, so-so service”
3 of 5 stars Reviewed January 3, 2013

Though the Decatur building, where we stayed, was extremely dated, it was generously, amazingly roomy. Laundry service was not in the unit but was in the building (coin op). The rooms were clean but we were disappointed to find that housekeeping did not come daily unless you paid a steep add-on fee. The staff was friendly and told us to call for anything, but when we called because our room key stopped working and were locked out of the building in 1 degree weather, they did not come for 30 minutes. We called again and were told they were too busy, so we finally took the shuttle to the check-in building to get a new key. Also the Decatur building did not have enough hot water. We came in one evening about 6:30 and wanted to take showers before bed but there was NO hot water in our unit. There was no hot water all night until the next morning.

Though we had a nice vacation in Keystone, it was not the resort or the property itself that made the vacation memorable. It wasn't terrible, but we will probably try something else and look for different accommodations next time.

  • Stayed January 2013, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank alabamabella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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32 reviews from our community

Traveler rating
    16
    7
    5
    3
    1
See reviews for
14
4
1
7
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Coaldale, Colorado
Level Contributor
98 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed November 12, 2012

Can't remember a cleaner property. Good amenities, convenient to the Conference Center (for which I was there). When I left my cell phone at registration, several buildings & across a major highway from the lodging, they insisted on delivering it directly to me. Well-appointed, comfortable, overall just great.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota, Florida
Level Contributor
178 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 stars Reviewed August 5, 2012

We've been coming to Keystone almost every year now (sometimes twice a year) for 20 years, and both of our kids learned to ski here, and one went on to learn how to snowboard here. The village wasn't even there when we first came in 1992, but it has grown to be where we like to stay near, to eat, to grab coffee and to maybe grab a snack on the way back to our rental after a day on the slopes. Good choice of little shops, eating establishments, pubs, grocery store, you name it and it is probably there. And it is right next to the gondola and a chair lift, so they can move a lot of people up the hill in a short time frame. Although parking appears to be huge, it gets used up quickly - so if you are going to drive here, better make sure it is before 9AM or you won't park in the big parking lot.

Room Tip: There is bus service between the Village and the center mountain set of lifts, so it is easy to move...
See more room tips
  • Stayed February 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank EDWARDL782
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 6, 2012

We had four adults and three small children and we all had a great time. We were upgrade from a three bedroom condo to a three bedroom townhouse. Everything was walking distance and everyone was super friendly. We were able to visit Breckenridge, Friscoe, and Vail as well. My 4,5, and 7 yr old boys enjoyed the gondola rides, tubing, ice skating, and carriage ride. We will return.

  • Stayed December 2011, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Karin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monument, Colorado
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed January 5, 2012

My wife and I recently spent a long weekend at Keystone Resort. What a great place. The accomodations couldn't be better, the food at the Lodge was excellent, The Ranch is truly an exceptional gormet experience and the staff everywhere we went were friendly, helpful and professional.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank David V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
colorado
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 19, 2011

Very nice condo (unit 1412 in the mall) with everything you need to relax. walk outside on the patio and listen to the nearby river and lots of trees. hop on the bike path for great riding around the resort. Access to pool & hot ub & spa/fitness center. Keystone lake is also right out the door and the bus picks you up right outside the underground garage and takes you anywhere you want in Keystone and only 2 min. from the lifts.

Room Tip: condos on the plaza are more reasonable than facing the lake and first floors have patios
See more room tips
  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank keytoneColorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oak Ridge, TN
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 16, 2011

We stayed 7 days in a 2 BR condo, 2 bull baths, in the area they call Evergreen Condos. ("Evergreen" condos includes **Homestead**, Lodgepole, and The Pines condos), approx 2 miles from Mountain House base village, 4 - 5 miles fromRver Run base village. Our condo was one of the 7 or 8 single level, very large Homestead condos (1BR or 2BR).

Homestead Condos - highly recommended for family with kids:
++ Lots of room, large open areas, gas fireplace, wireless internet (FREE), large BRs
++ Relatively flat from parking lot to your door, no stairs to *HOMESTEAD* units
++ Wall to wall windows on back side, overlooking wide snow covered valley & creek
++ Hop on the shuttle (runs every 20 minutes) straight to Mountain House base
++ Right across the highway (100 yards away) is a gas station /mini mart that has a most amazing inventory -- foods, drinks, first aid needs, fresh fruit, cereal, frozen pizzas, etc.)
Negatives
--- Only a *small* indoor pool & single jacuzzi in the complex , 150 ft away from condo
--- No game room, snack bar, or other amenities in the complex
--- The closest base village (Mountain House) has lifts up the slopes, lift tickets, ski rental only - no shops except for those in Guest Services building)
--- There is no direct shuttle to RIver Run base village (lots of shops, cafes, restaurants); you have to drive and park there, or take West Village shuttle to Mountain Base, walk across the village, and take the other shuttle to River Run base village

  • Stayed January 2011, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank birdhannon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Keystone Village

Property: Keystone Village
Address: 21966 US Highway 6, Keystone, CO 80435
Location: United States > Colorado > Keystone
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #3 of 33 Specialty Lodging in Keystone
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Keystone Village 3*
Number of rooms: 99
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Also Known As:
Keystone Village Hotel Keystone

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