We had four families in our group - eight parents and 7 girls aged 8 - 11, but everything about The Inn @ Keystone made our stay extremely relaxing and rewarding.
The rooms were large and quite nice for the price - similar to a typical hotel. Our family got the spa suite which I highly recommend. The amenties listed the jacuzzi as a two-person tub, so I was expecting a glorified bathtub. WRONG! There was a separate area all together with a spa that could seat four easily. I was very surprised and impressed. The bathroom was a little small, but we didn't have any problems. Any reviews that say the room was overpriced must be considering only the room and nothing else that is included in the charge. I agree, that room for that price in a hotel next to a small town airport would be over priced; however, it's not just the room that you are paying for!
One thing I was extremely grateful for was the silence. Though I saw people in the hall and elevator, I didn't hear anything once in our room - no loud talking outside the door, nobody's TV, nothing.
The hotel is pet-friendly. I did meet a few exceptionally behaved dogs, but never heard or smelled them. There are several good paths around the hotel to take your dog for a walk, so if your furry friend is coming with you, this is the place to be! They even had a bowl of treats at the door.
The location was great; I walked to the Mountain House Base in ski boots without too much discomfort. The complementary lockers in the basement proved to be very convenient for equipment storage.
Parking is free whether you park your car or have it valet parked. Either way, your vehicle is close by.
The breakfast buffet was good and reasonably priced. There was a good selection of fruits and cereals as well as bacon and eggs if you wanted something heavier. We didn't have any other meal there, but the restaurant smells were mouth-watering when we came in each evening. Also, we didn't have a chance to partake of Happy Hour, but the sign said they had it everyday from 5 - 7.
There are two shuttles (free) that run between the hotel and the River Run area. We never had to wait more than 10 minutes on a bus. There are shops and cafes in River Run that you should visit at last once while there (the Irish Creme Latte at Inxpot was out of this world as was their selection of hot teas!). And though another reviewer didn't like the food at the Mexican restaurant across the street, I thought it was very good. They were also very accomodating to our large group. There was a place next to the hotel named Goat's Soup & Whiskey that deserves recognition on name alone. We didn't get to go there, but I really wanted to check it out.
The best thing of our whole experience, though, was the service. EVERYONE went over and above to accomodate our group. I travel quiet often and I can't remember a place where the entire staff was as pleasant and interested in ensuring guests were happy. They allowed us to check out late with no extra charge, made most of the arrangements for ski school for our kids, and even let us use their regular office computers (in addition to the business office) to print out our boarding passes on our day of departure. We were greeted by name and even though our group was large, loud, and unorganized, they never made us feel unwelcome or burdensome. I truly felt like a guest in someone's own home.
Though not directly related to this hotel, I will briefly comment on Keystone in general. This was a very family-friendly place! There is a great supply of runs for every level skier (I guess the blacks are okay. I'm not that good, so I can't really speak to those runs). There are some short and easy greens that are good for training as well as a few long and easy ones that are good for gaining confidence. The blue runs were all very wide and well groomed. There are two other peaks that offer more private blue and black runs, but I didn't make it over there. There is tubing available (that was really fun!) as well as several other areas specific to jumping, racing, or other tricks that I'm way too old to do. Overall, there was the general feeling of respect everywhere. I have been places where snowboarders and better skiers fly past with no regard to others around. That was definitely not the case at Keystone; everyone was mindful of those around. The people in the ticket office were great (one note, for the 2010 season, and maybe more I'm not sure, any child in the 5th or 6th grade can get a free lift pass to any of the area ski resorts! That's a $93/day savings! Just bring a report card or some form of proof of grade) as were the ones at the ski school. All the lift guides and patrol were extremely helpful, and the mountains were beautiful!
In summary, value depends on what you want to do on your ski trip. If skiing is the purpose of your trip, then you can't go wrong staying at The Inn @ Keystone. The accomodations and service make it exceed expectations. If instead, you are more into shopping and spa services, then you might want to go to Breckenridge. There is a abundance of everything there, but as for our group, next year we will probably head right back to The Inn.
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- Also Known As:
- Inn At Keystone Hotel Keystone
- Inn Keystone
- Keystone Inn
- Hotel Keystone