This stay was horrible, the hotel is very different from the website. Hotel staff is hit or miss if they are friendly or not, and be prepared to wait if you need anything from the front desk as there is always at least 2-3 people in line. There are mineral baths which in theory is a neat idea but it needed a LOT of updating, it was kind of dark and dungeon-like. The cave baths are separated by gender, and swimsuits optional.
While in town, we had stopped at the local business. We told them where we were staying, and sadly, they stated "we wish that place would burn down so they could start fresh and put a beautiful spa/resort in there" as well as "every time we have to go in there, we feel like we need to shower when we leave" it was really disappointing that even the local businesses felt it was not up to sanitary standards, which was one of the concerns we had when we walked in the room. For example, the carpet was permanently dirty and stained (not saying that it wasnt vacuumed) as well as bunched up in the center, the tv was disgustingly dirty, there was an exposed dimmer in the bathroom with no wall plate covering it, which not only is extremely unsafe but most likely is not a code standard and could lead to be a big citation if that was reported, and the sheets were stained with burn marks. It was also extremely tacky that the plastic was still on the lamp shades!! In addition, the bed was caved in the middle and I woke up with an extremely sore back.
We didnt even go in the pool which was a main reason we were attracted to the hotel, but didnt feel comfortable going in it based on how things were kept up around the hotel. Had I drove up to the hotel without a reservation, I would have left immediately. The only reason we stayed is because we had a reservation and most likely there would have been a cancellation fee (as 99% of hotels have).
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- Also Known As:
- Indian Springs Hotel Idaho Springs