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“They don't care” 1 of 5 stars
Review of Indian Springs Resort

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Indian Springs Resort
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Nevada, Iowa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“They don't care”
1 of 5 stars Reviewed July 28, 2013

We stayed one night was supposed to be 2 but the pool area was disgusting and the roof over it non existent. They had workers above you in the pool sanding rust and blue paint that an awful tarp hovering 3 feet above your head in the pool was supposed to catch....it didn't. The pool was full of rust and paint. The bar and tiki hut closed and holding garbage. I was informed that I was supposed to be told from the initial reservation that they were under construction. I talked to the resort 4 times before we got there and actually booked and rebooked and was never told about construction. I booked this for my birthday and was very disappointed

When I spoke with the girl that was working the night shift she informed me that there was nothing she could do but to speak with the manager Tessa in the morning. Tessa would not come out so we talked with another "manager" that was very unapologetic and refunded our money but was very smug about it. They could care less about guest experience...very disappointed...

We had an inn room...the door in the shower stuck and they were small and not very nice, I was willing to put up with it but in seeing the pool and the caves...no go.

  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
5 Thank lmg62511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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173 reviews from our community

Traveler rating
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    36
    27
    38
    62
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
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English first
Wisconsin
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 25, 2013

This is not a family resort. My wife and I intended to stay for two nights with our 12 year old and 14 year old boys. After 30 minutes we requested a refund and checked out. It felt like a brothel. "Large" people in the lobby with their shirts off; couples groping each other in the pool... ick. In addition, the place is dirty, the pool was gross, no air conditioning, the "tiki hut" in the pool area was a garbage storage area.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
5 Thank fiveboysWisconsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Idaho Springs hotels

Michigan
Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed July 11, 2013

We booked a room at the Indian Springs Resort when we came to Colorado to run the Slacker Half Marathon (a great race by the way). This old hotel could be so nice with serious, deep cleaning and major repairs. We stayed in the rooms across the street from the main inn. The carpet was dirty, woodwork under the sink broken and I could not find the outlet to plug in the bedside lamp. I asked the handyman to help find it because I was unwilling to pull out the bed and feel around for the outlet. The coffee pot was perched on some kind of homemade stand and I was concerned about it falling off. Not steady or safe. The bathroom is very small and has a loud light/fan combination. On the upside, the bed must be new because it was quite comfortable.
The pool is big and when we were there, full of kids who were tossing bean bags. The roof is in serious need of repair and generally the pool deck and area is shabby.The hot mineral water in the pool was a nice change from chlorine. We ventured into the Caves for a soak, and though they are dark, dank and creepy, the mineral water is very hot and worked wonders on our post-race muscles. Once I got over the feeling of being enclosed, it was an okay experience and it is a cave, after all.
When we walked up to check in, I said to the clerk, "I have a reservation" and she replied, "I need your credit card and an ID." No "Welcome" no "hello" no "And your name is..." She was poorly organized and it took quite a bit of time to get checked in.
They do have fees for use of the outdoor tubs and other things (Mud spa, maybe the Caves) and the fees apply to guests and visitors.
I think if I were to come back to the area I'd not stay here, but perhaps come in to use the pool and Caves. The Inn and springs are historic and needs to be preserved, but it doesn't appear that anything is happening.

  • Stayed June 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
2 Thank RobertafromMI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 8, 2013

This was our 3rd overnite stay at the resort and our 5th or 6th time at the pools. As usual, we had a wonderful stay. It looked to me like it had a fresh coat of paint, new maintenence and a good cleaning since our last stay. We have stayed at the historic hotel (would not recommend it) it is just old. We've stayed at the inn, a little better. This time we stayed in the lodge. It was more updated, roomy, comfortable and very clean. A very comfortable king mattress. A much bigger bathroom than the inn or the hotel, but it only had a shower (a big shower). We enjoyed the main pool, it was clean, hot and freshly painted. The plants were pretty and well kept. We also rented an outdoor private hot tub. It was really nice, just be sure to check the tempeture before you get in. They may have to turn it up for you. The staff was busy, but really nice and helpful all the time.

Room Tip: Don't get a room in the old part of the main hotel
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank campmomm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thornton, Colorado
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 18, 2013

My wife and I stayed a night here, and while the hot springs pool, baths, and hot tubs were nice to soak in, the place had an overall feel of being very run down. While I would be the first to agree that historical parts of this hotel should be preserved, places like the indoor baths, Hot tubs, and caves need some serious help. We stayed in the "Inn" part of the hotel. Rooms are very outdated, but were at least clean. The breakfast was a joke. Two toasters (neither worked well), some stale pastries & bread, dry cereal, and watered down juices do not make for even a decent cold breakfast.

Room Tip: There is no air conditioning in any rooms. Go here for the springs, and do it during the cooler ti...
See more room tips
  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Fourthwind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Lake Tahoe, California
Level Contributor
156 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
1 of 5 stars Reviewed June 10, 2013

Don't. Just don't. This place is so bad we ate the cost of our 2 night pre-paid stay to sleep somewhere else.

I haven't been there in 10 years and it looks like it hasn't been cleaned since then. The rooms are dirty and falling apart, the caves are filthy, and the pool is beyond unsanitary. The health department should close this place down.

  • Stayed June 2013, traveled as a couple
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank Monarch B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castle Rock, Colorado, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 9, 2013

My husband & I decided on Indian Hot Springs as it was only an hour long drive. When we arrived to check in & choose extras such as spa svcs the lady at the front desk informed us they were out of mud so there went the thought of mud bath, not cool. We got a room in the lodge & as we walked into the lodge it smelt musty, then came the room.... As we entered the room it was still decorated with what appeared to be the original furnishings, yuk! The bed was rock hard, carpet was also original & filthy. Lighting was dim in the room & bathroom too. I was wondering why I couldn't find bedroom pics on their website & now I know why. If people saw the rooms they wouldn't even consider it. Also, the bedroom didn't have a window screen so if you wanted fresh air your room was completely open.

I will never go back or recommend this place to any of my friends or family.

  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Katrina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Indian Springs Resort

Property: Indian Springs Resort
Address: 302 Soda Creek Rd, Idaho Springs, CO 80452-9502
Location: United States > Colorado > Idaho Springs
Hotel Style:
Ranked #5 of 5 Specialty Lodging in Idaho Springs
Price Range (Based on Average Rates): $
Number of rooms: 62
Also Known As:
Indian Springs Hotel Idaho Springs

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