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“"not so accomadating"”

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Comfort Suites Highlands Ranch Denver Tech Center Area
Ranked #3 of 6 Hotels in Highlands Ranch
Certificate of Excellence
GreenLeadersSilver level
Reviewed December 16, 2013

At check in, no welcoming, no express check in, credit card got authorized 4 times. In room phone didn't work, had to call the wireless tech to get the internet. Front desk staff is not familiar with any surroundings for dinner or what delivers and had to call another staff member before doing anything. Most likely will never return.

  • Stayed: December 2013, traveled on business
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Thank coolchick70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LJComfortHR, Director of Sales at Comfort Suites Highlands Ranch Denver Tech Center Area, responded to this reviewResponded December 19, 2013

Thank you for completing the on line survey regarding your recent stay at our hotel. We're truly sorry you didn't enjoy your experience and hope you give us another chance in the future to serve you. Wishing you a happy holiday season.

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97 - 103 of 235 reviews

Reviewed December 14, 2013

This is an award winning place so is above average. Front desk staff was exceptional. Great location-short drive to Lincoln light rail station. Departed late morning so did not have breakfast. They had some construction/repairs in one wing of the building but they did not start work early so no problem. King bed was on the firm side (better than soft!). Spotless bathroom and overall very clean. Great rate. Would definitely stay again.

Room Tip: Four floor hotel - top floor away from E-470 highway should be quietest.
See more room tips
  • Stayed: December 2013, traveled as a couple
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Thank MoBBQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LJComfortHR, Director of Sales at Comfort Suites Highlands Ranch Denver Tech Center Area, responded to this reviewResponded December 16, 2013

Hello and thank you for taking the time to complete the on line survey regarding your recent stay at our hotel.

We are pleased you enjoyed your stay and we hope you visit us the next time you are in the Highlands Ranch area.

Wishing you a happy holiday and safe travels.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 25, 2013

Visiting Highlands Ranch area. Easy access to all facilities in the area. Rooms and public areas visually pleasing however, could use a deep cleaning -- dust tops of artwork, touch up painting where needed, adequate shower curtain, -- attention to detail. Nice selection of pillows on the bed but the bed itself was rock hard. Very uncomfortable -- need to replace with pillowtop or at the very least, invest in high end mattress pads. Nice breakfast in the lobby area.

  • Stayed: November 2013, traveled solo
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Thank nancy f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LJComfortHR, Director of Sales at Comfort Suites Highlands Ranch Denver Tech Center Area, responded to this reviewResponded November 27, 2013

Dear valued guest,

Thank you for taking the time to complete an on line survey.

I want to sincerely apologize for any inconvenience and hope you give us another opportunity in the future to serve you.

Take care and safe travels.

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Reviewed October 23, 2013

We had come to Denver for a concert and decided to spend the night. The price was right, the hotel was convenient to the highway, and a decent place to stay. The hotel has seen some remodeling but is a little dated compared to some of the other comfort inns we have stayed at. The staff was great, the breakfast was good the room was clean. One funny thing happened as we took a shower the shower head started to whistle. It never did stop whistling until we turned off the shower. It was quite comical. Probably would stay there again. The desk clerk Darius was great and took excellent care of us.

Stayed: October 2013, traveled as a couple
Thank Kenmarsam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LJComfortHR, Director of Sales at Comfort Suites Highlands Ranch Denver Tech Center Area, responded to this reviewResponded October 25, 2013

Hello and thank you for sharing your comments regarding your recent stay!

We appreciate you taking the time and hope you visit us again when in the Highlands Ranch area.

Thank you again and we wish you safe travels!

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Reviewed September 27, 2013

My wife and I recently stayed at this Comfort Inn and Suite. While simply decorated, the beds are great and the rooms pleasant enough. The staff is efficient and courteous. The prices are very affordable. I recommend this Comfort Inn and would certainly stay here again.

  • Stayed: September 2013, traveled with family
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1  Thank Arthur R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LJComfortHR, Director of Sales at Comfort Suites Highlands Ranch Denver Tech Center Area, responded to this reviewResponded September 30, 2013

Hi Arthur,

Thank you for taking the time to share your comments with other valued travelers.

We truly appreciate your feedback and look forward to seeing you the next time you are in the Highlands Ranch area.

Take care and wishing you safe travels.

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Reviewed September 24, 2013

We have stayed here twice before when we visit family. Property is convenient and competitively priced. Although not shabby, the public area and rooms could probably use a little freshening up - nothing serious, but felt a little used. Breakfast is OK. The ice machine on the 1st floor is not really convenient for someone staying on the 4th floor. Generally very comfortable, and we'll continue to stay there when in Denver.

  • Stayed: September 2013, traveled with family
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Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LJComfortHR, Director of Sales at Comfort Suites Highlands Ranch Denver Tech Center Area, responded to this reviewResponded September 26, 2013

Hi John,

Thank you for sharing your recent experience at our hotel. We have recently updated all of our suites with new bedding, replaced our fitness equipment in the fitness center and plan on continual updates to ensure our guests' satisfaction. We do truly appreciate your feedback as it allows us to stay informed and gives us an opportunity to hear the voices of our guests. We look forward to seeing you on your next trip to Highlands Ranch and we wish you safe travels.

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Reviewed September 10, 2013

Just came back from this area. First the price was great. I used AAA rate great value for this hotel. It was a little out of the way but the area was nice. Very nice rooms, with a sitting area. We ended up going back and staying 2 separate nights. We did a little drive through the mountains then back to this hotel we came. Visiting our son, going to school in DU so this location is not that convenient but the price and all the great reviews it received was worth the drive.
A small eating area, but when there are people that refuse to get up after eating and like to hang out even though people need to sit down. The attendant was very quick to open the conference room with tables that doubles as eating area.

  • Stayed: September 2013, traveled with family
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Thank ORANGECELL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LJComfortHR, Director of Sales at Comfort Suites Highlands Ranch Denver Tech Center Area, responded to this reviewResponded September 12, 2013

Hello and thank you for your kind response. Our management and staff of the Comfort Suites in Highlands Ranch are dedicated to making sure our customers feel at home when visiting our hotel. We hope you come see us again and thank you for taking the time to share your experience with other valued travelers.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Highlands Ranch Denver Tech Center Area

Address: 7060 E County Line Rd, Highlands Ranch, CO 80126-3941
Phone Number:
Location: United States > Colorado > Highlands Ranch
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Highlands Ranch
Price Range: $80 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Suites Highlands Ranch Denver Tech Center Area 3*
Number of rooms: 73
Official Description (provided by the hotel):
The Comfort Suites Highlands Ranch Denver Tech Center is an award winning hotel all suite hotel. Our hotel offers a free hot breakfast buffet each morning, free WIFI, on site fintess center, manager's reception Tuesday through Thursday offering complimentary appetizers and drinks, outdoor heated spa, full service business center and we serve fresh baked cookies each afternoon. ... more   less 
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Also Known As:
Comfort Suites Denver South Hotel Highlands Ranch
Highlands Ranch Comfort Suites
Comfort Suites Highlands Ranch

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