I stayed at the Courtyard during a business trip. When I arrived, there was no one behind the counter to check me in. I waited at least 10 minutes. Not a good start for a weary traveler. The clerk was polite when she showed up but not the least bit apologetic for her absence.
I was given a room on the 2nd floor however the only elevator was on the other side of the building. A choice then on parking by the stairs to my room and wrangling my luggage up the stairs or driving to the elevator side and moving the car later.
My room was outdated and the bed exceptionally uncomfortable. I was facing the loading docks of the Home Depot across the street and was awakened at 5 am by the beep, beep, beeping of semis backing up to the docks to unload everyday.
I told the travel assistants at the office to never book me there again.
- Free Wifi
- Free Parking