I ate here on a Sunday and waited twenty five minutes for eggs, toast, potatoes and bacon. I ordered my eggs "over medium, whites have to be cooked", like I always do...After waiting twenty five minutes for my order, the eggs were barely cooked. I sent them back, and waited another twenty minutes. Finally, after not getting my order, I went to the counter and asked for my food. I saw the cook take my plate out from under a burner. I went back and sat down.
After another five minutes, my food finally arrived. The eggs were perfect, but the meat and potatoes were dry, overheated and the toast was not the type of bread I ordered. I ate it anyway. The manager gave me a coupon for 15 dollars off.
I went back a couple of weeks later for lunch. However, I was too early and was told I could only order breakfast. Fine. I ordered two breakfast sandwiches to go. After fifteen minutes and no food, I went to the counter and was told they were transitioning to lunch. I saw people behind the counter prepping for lunch, playing tag with towels, and talking to each other. No one was working the grill. I finally got my order five minutes later, but only after I stood by the counter making eye contact with the cooks and managers.
This place has good food, but the management and priorities for getting out customer orders is really, really poor. I have never had to wait twenty minutes for two breakfast sandwiches. I could have gone to the store, but the ingredients, and made sandwiches quicker. To their credit, the people are friendly and the food is made to order, even if disorganized.
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