We stayed here over the holiday season. It was terrible! We frequently stay at LQ properties and are elite LQ members. We stayed here several years ago, when it first became a La Quinta, and thought it was bad then...we thought it had to be remodeled and improved since.....several years later and we were wrong! Wow. I don't even want to waste my time talking about it. Rooms were dirty, sofa beds in our two rooms were marked "Do not use" on tape over the bed. Extra linens were ripped up. Non smoking room smelt of old, old smoke. Windows opened all the way up...no screens and no locks. Made my stomach drop looking a couple stories down. Breakfast was a disaster. They ran out of things each morning and what they did have they were cleaning up 20-30 minutes before breakfast ended. Housekeeping never cleaned one of our two rooms. Several other families were upset and complaining as well (even though there wasn't a manager to place the complaint with). Two other individuals commented to me about the hotel being dirty and gross (one indicating dirty bed sheets). Shortly before we checked out there was another family placing a complaint at the front desk. When we checked out the GM was on duty...I indicated these issues (and others-such as rude front desk employees- and she said that she was sorry and that she had been on vacation and this was her first day back...terrible excuse. Needless to say..we will NOT be staying at this LQ..EVER. I do not understand all of the positive ratings when we had similar experiences several years apart at the same property and we heard several other complaints as well. I do recommend that you stay at the La Quinta DTC right down the street.
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- Also Known As:
- La Quinta Inn & Suites Denver Englewood/Tech Ctr Hotel Greenwood Village
- La Quinta Inn And Suites Denver Englewood/Tech Ctr
- La Quinta Greenwood Village
- Greenwood Village La Quinta